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The Thomas Hotel

2.0 star property

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Experience the charm of the city at The Thomas Hotel, where a classic facade and large windows welcome you to a convenient urban location.
Guests can relax in the hotel's inviting seating area, surrounded by a grand piano and elegant decor.
Cozy retreat with a neatly made bed, bedside table, and large window.
Relax in our spacious lobby with a central seating area, marble bar, and herringbone-patterned floor.
Relax in a compact living space with a sofa, coffee table, and kitchenette, perfect for a comfortable stay.

Popular amenities

  • Bar
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
109 E Erwin St, Tyler, TX, 75702
  • CHRISTUS Mother Frances Hospital - Tyler
    ‪18 min walk‬
  • UT Health Tyler
    ‪2 min drive‬
  • Tyler Junior College
    ‪3 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪16 min drive‬

Room options

View all photos for Premium Suite

1 bedroom, hypo-allergenic bedding, iron/ironing board, free WiFi

Premium Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Suite

1 bedroom, hypo-allergenic bedding, iron/ironing board, free WiFi

Premium Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Suite

1 bedroom, hypo-allergenic bedding, iron/ironing board, free WiFi

Premium Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

The Thomas Hotel

Hotel in Tyler with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a snack bar/deli and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk and express check-out.
The Thomas Hotel offers 8 accommodations with espresso makers and complimentary bottles of water. This accommodation has separate sitting areas and is furnished with queen sofa beds. Kitchenettes offer microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Smart televisions come with cable channels and Netflix. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at The Thomas Hotel, you're just a quick walk from Liberty Hall. Enjoy features like free WiFi in public areas, plus a bar and concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Services include a concierge and luggage storage
  • Steps from Liberty Hall and 5 minutes on foot from Discovery Place Museum
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Thomas Hotel also features concierge services and express check-out.

This Tyler hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 79 metres

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are required to contact this property by phone 24 hours prior to arrival to arrange check-in.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Thomas Hotel Hotel
The Thomas Hotel Tyler
The Thomas Hotel Hotel Tyler

The Thomas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 66 reviews
Rating 8 - Good. 10 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, The stay was lovely. Everything was nice, clean, staff were welcoming and helpful. Only thing was the view from suite 3 and the internet was out the entire time. We couldn’t watch anything on the TV which was hard on my kid! Would definitely recommend though!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

A
Stayed 2 nights in Apr 2025

10/10 Excellent

Minka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. The staff was proactive in sending all the pertinent information needed before we even arrived. The room was well outfitted with everything you might need. A great option if you need to stay in Tyler or surrounding area.
Stayed 1 night in Apr 2025

4/10 Poor

David

Disliked: Room comfort

Noisy!

Great view of the jail and right next to a construction site that was power washing walls until 11pm. Walks between the rooms are paper-thin.
Stayed 1 night in Mar 2025

6/10 Okay

Susana, Dallas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is ‘contactless’ . There is not full time staff. As a woman traveling solo it’s uncomfortable . The property itself is beautiful , rooms large . There was no mention in the listing that there would not be someone there .
Stayed 1 night in Feb 2025

10/10 Excellent

Carey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very polite and helpful, bartender was also great. Room was quiet and perfect for our stay. Will return
Stayed 1 night in Jan 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Caitlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Otis, Choudrant

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. Very helpful staff. Nice room except for the pillows.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, and customer oriented. Suggest you book on the second floor.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great location!

Cute hotel, great location, friendly staff, nice room, seemed like it was recently renovated and they did a good job, comfy bed, not big but it was spacious enough if you’re not spending an extended period of time in the room, so overall, and nice one-night stay.
Stayed 1 night in Jan 2025

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Travelled with family
Liked: Property conditions & facilities, room comfort
Never saw any hotel staff. No one cleaned the room or brought fresh towels or fixed the shower which flooded the bathroom.
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Brent

Liked: Cleanliness, property conditions & facilities, room comfort
The room was nice with the sofa/kitchenette. But prior review referencing noise was accurate. We were in an upstairs room and you could hear the party going on in the lobby/bar. Adjacent room TV was audible through the wall. It wasn’t so bad that you couldn’t sleep but an inconsiderate neighbor could easily ruin your stay. There’s a reason they supply ear plugs…
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved out stay! The cleanest cute little inn to stay at and the drinks were amazing!
Stayed 1 night in Oct 2024

8/10 Good

Kyle

Stayed 1 night in Oct 2024

8/10 Good

Holly

Stayed 1 night in Sep 2024

10/10 Excellent

Meghan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property !
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sabrina

Liked: Staff & service, property conditions & facilities
It's a boutique hotel in Tyler, Tx with 8 rooms. It is not the upscale hotel one would expect for $300 per night. If you are looking for a hotel in the heart of downtown Tyler and you want to experience the downtown life without having to drive back to your hotel after a night out, this is an option. However, it is no more grand than the other Hilton/Marriott hotels in the area that are half the price. You'll pay for the convenience of being downtown. PRO's: Cozy hotel, comfortable bed, hardwood flooring, suite options, convenience to downtown attractions, bar options on hotel site until 10 PM, friendly hotel staff, quiet CON's: No elevator (2 floors), carpet in bedroom was slightly dirty, water stains on bathroom counter and grime on soap dispenser, water stains on living table, continental breakfast only offered KIND bars/products and coffee, no one physically on staff late at night, parking. Again, you're paying for the location, but ultimately this is a basic hotel room.
Stayed 1 night in Aug 2024