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Malachite Manor

4.0 star property

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Photo gallery for Malachite Manor

Lounge
Bar (on property)
Luxury Double Room | Premium bedding, individually decorated, individually furnished, desk
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Drak Gardens Road, Underberg, KwaZulu-Natal, 3257
  • Place, Mkhomazi Wilderness area
    ‪6 min drive‬
  • Place, Underberg Country Club
    ‪7 min drive‬
  • Place, Underberg Studio
    ‪9 min drive‬

Room options

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, individually decorated, individually furnished, desk

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Triple Room, Mountainside

Family Triple Room, Mountainside | Premium bedding, individually decorated, individually furnished, desk

Family Triple Room, Mountainside

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Triple Room, Mountain View

Luxury Triple Room, Mountain View | Premium bedding, individually decorated, individually furnished, desk

Luxury Triple Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, individually decorated, individually furnished, desk

Luxury Double Room

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, individually decorated, individually furnished, desk

Luxury Double Room

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Malachite Manor

This guesthouse features a restaurant, a bar/lounge and spa services. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a library are on-site.
Malachite Manor offers 5 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead.

This Underberg guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Malachite Manor, you'll be close to Underberg Country Club. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 31 mi (50 km) from Sani Pass
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at Malachite Manor. Free self parking is available. A complete renovation of Malachite Manor was completed in May 2022.

Smoking is allowed in designated areas at this 4-star Underberg guest house.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
Malachite Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Malachite Restaurant

Things to do

  • Bicycle tours
  • Library
  • TV in common areas

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Portable fan
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: ZAR 250 for check-in between 8:00 PM and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Malachite Manor

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: ZAR 250 for check-in between 8:00 PM and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Malachite Manor Hotel Underberg
Malachite Manor Underberg
Malachite Manor
Malachite Manor House Underberg
Malachite Manor House
Malachite Manor Guesthouse Underberg
Malachite Manor Guesthouse
Malachite Manor Underberg
Malachite Manor Guesthouse
Malachite Manor Guesthouse Underberg

Malachite Manor Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very lovely place. The room was perfect. The service great. Love the wood in the bar area and the peacock family that greeted us each morning.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s the little things that make it!!!

You know the difference of a nice hotel to a great one is the little things.We were there for one night and leaving early the next morning and the staff were incredibly helpful and accommodating from packing us a packed breakfast to assisting us with info.The rooms are unique with the finishes and the ambiance created.we loved the wood.makes the place feel a bit closer to nature.The hotel and the room was very clean and comfortable.The tea station was well stocked with fresh milk in the fridge.in the bathroom the toiletries supplied were in large containers and not these dinky ones you usually find.The gardens were well kept.my only complaint is that I only got to spend the one night there.will defiantly put it on the list of places to revisit.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr ruhig, Personal sehr zuvorkommend
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit

A special spot in a beautiful part of the world
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Lindie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The property was nice and the rooms were decent. I was disappointed with the view and lack of activities at the venue. Service was good and the food at the restaurant was okay.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Awesome location and comfortable clean room with a comfortable bed. The staff were great. The breakfast was delicious but unfortunately neither of us enjoyed our dinners. One suggestion would be to improve upon the extractor fan/ ventilation in the kitchen if possible as the passages/closer rooms smell of cooking.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice lodge; poor room.

Friendly welcome, but that’s where the good news ends. Our room, immediately adjacent to the kitchen and restaurant, filled with the smell of frying food from about 4pm. Our request to change rooms was denied. As the restaurant filled, so the noise level in our room escalated. The layout needs review. Breakfast was good.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in Underberg

We very much enjoyed our stay at Malachite Manor. The room was spacious and well equipped. All staff members were very pleasant and helpful. Breakfast was nice. We also had dinner there and we would definitely recommend it. With a special mention for the absolutely delicious lamb curry. Should you book a tour to Sani Pass via Trip Advisor, then you can choose to be picked up at the hotel at no extra cost.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvellous Malachite

Great place. Wonderful building and huge bedroom. First class friendly staff only too willing to accommodate our requirements. Quality fresh food at sensible prices.
Stayed 4 nights in Mar 2018
Verified

10/10 Excellent

eiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいホテル スタッフは親切　部屋も広く設備が充実している 朝食も夕食もとてもフレンドりーな雰囲気の中いただくことができました　是非お勧めします
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality accommodation just outside Underberg

Great place, just outside Underberg. Large, spacious rooms, great beds, quality linen. Excellent service and very cosy. We went to the Himeville Arms for dinner, which was probably a mistake, I am sure the food at Malachite Manor would have been way better. Maybe next time. Will definitely stay there again, when in the area.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil sympathique, bonne cuisine, relaxation
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay with a personalized touch

Carrin was the most amazing hostess, ready with suggestions about the area's activities and dining, and willing to go the extra mile (think homemade cake and fun decorations) for us to celebrate a birthday. The food is cooked by her as well, and though it takes some time to prepare (it's just her after all!), it was delicious and worth the wait! She offers traditional South African fare as well as some very tasty Thai dishes (definitely recommend the chicken green curry!). Couldn't have asked for a more beautiful, comfortable, and lovely stay, would love to stay there again!
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE ARMSTRONGS

THE OWNERS AND THE STAFF OF THIS ESTABLISHMENT ARE GREAT- YOU FEEL LIKE YOU ARE VISITING OLD FRIENDS. GREAT FOOD
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treat for my parents

I booked a 2 night stay here for my parents as a treat whilst they were on a 6 week holiday in South Africa and I received this text from my parents after their stay "Please could you send a feed back about the Malachite Lodge for us. It was excellent with the most friendly host and hostess, Mike and Carrin. The bar bill was the most reasonable out of all the hotels we have been to during our holiday. Thank you and we would definitely return to the same place on our next visit to the berg". Needless to say I think they LOVED it!
Verified

8/10 Good

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort