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DoubleTree by Hilton Utica

4.0 star property

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Photo gallery for DoubleTree by Hilton Utica

Lobby
Building design
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Ballroom
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
102 Lafayette Street, Utica, NY, 13502
  • Place, Utica Memorial Auditorium
    ‪5 min walk‬
  • Place, Stanley Theater
    ‪7 min walk‬
  • Place, Saranac Brewery
    ‪16 min walk‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪22 min drive‬

Room options

View all photos for 1 King Five Feet To Fitness Studio Suite

Exterior

1 King Five Feet To Fitness Studio Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Studio Suite Whirlpool Bath-Sofa Bed

Exterior

1 King Studio Suite Whirlpool Bath-Sofa Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for 2 Queen Beds Corner Panoramic View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

2 Queen Beds Corner Panoramic View

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 QUEENS HEARING ACCESS CORNER PANORAMIC VIEW

1 bedroom, hypo-allergenic bedding, in-room safe, desk

2 QUEENS HEARING ACCESS CORNER PANORAMIC VIEW

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(10 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Corner (Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed w/Personal Fitness Studio

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed w/Personal Fitness Studio

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Queen Mobility/Hearing Acc Roll In Shower

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 Queen Mobility/Hearing Acc Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queens Mobility Accessible With Tub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

2 Queens Mobility Accessible With Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Bathroom | Designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 1
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Bathroom | Designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Corner Panoramic View

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible 2 Queen Room with Tub

  • Sleeps 4
  • Free Wi-Fi

Hearing Accessible King Studio Suite

  • Sleeps 2
  • Free Wi-Fi

Hearing Accessible Corner 2 Queen Room with Panoramic View

  • Sleeps 4
  • Free Wi-Fi

King Fitness Studio Suite

  • Sleeps 3
  • Free Wi-Fi

Queen Room With Mobility/Hearing Accessible Tub

  • Sleeps 2
  • Free Wi-Fi

1 Queen Mobility/Hearing Acc Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

1 King Studio Suite Whirlpool Bath-Sofa Bed

  • Sleeps 3
  • Free Wi-Fi

Studio King Suite with Mobility Accessible Tub

  • Sleeps 2
  • Free Wi-Fi

1 King Studio Suite-Fridge-Sofa Bed

  • Sleeps 2
  • Free Wi-Fi

Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed

  • Sleeps 1
  • Free Wi-Fi

View all photos for 1 King Hearing Accessible Studio Suite

Point of interest

1 King Hearing Accessible Studio Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Stdio Suite Ff2F Whrlpl

Exterior

1 King Stdio Suite Ff2F Whrlpl

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Queen Mobility Hearing Accessible Roll In Shower

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 Queen Mobility Hearing Accessible Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 QUEEN MOBILITY/HEARING ACCESSIBLE TUB

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 QUEEN MOBILITY/HEARING ACCESSIBLE TUB

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Accessible Tub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

2 Queen Accessible Tub

  • Sleeps 1
  • Free Wi-Fi

View all photos for 1 King Studio Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Studio Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Whirlpool Suite

Exterior

1 King Whirlpool Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 Queen Bed

  • Sleeps 1
  • Free Wi-Fi

View all photos for 2 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

2 Queen Bed

  • Sleeps 4
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Utica

Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. Housekeeping is available on request.
DoubleTree by Hilton Utica offers 112 accommodations with laptop-compatible safes and a safe. 50-inch LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Utica. During your stay, you're just a quick walk from National Distance Running Hall of Fame. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Utica Memorial Auditorium and Stanley Theater
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6600 square feet (613 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the luxury DoubleTree by Hilton Utica. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Utica hotel.

DoubleTree by Hilton Utica has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 6,600 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (81 centimetre high)
  • Lift (68 centimetre wide door)
  • Phone accessibility kit
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 1 2026 to April 30 2026 (dates subject to change):
  • Breakfast

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ascend Collection Utica
Utica Ascend Collection
DoubleTree Hilton Utica Hotel
DoubleTree Hilton Utica
DoubleTree by Hilton Utica Hotel
DoubleTree by Hilton Utica Utica
DoubleTree by Hilton Utica Hotel Utica

DoubleTree by Hilton Utica Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Large room, comfortable beds, clean.
Stayed 1 night in Feb 2026

4/10 Poor

Grestasia

Liked: Cleanliness, staff & service, amenities
I was under the impression that I booked a smoking room. Which it stated in the booking site. Once we got to the hotel, we smoked and got kicked out because the hotel doesn’t have smoking rooms. Very unfortunate.
Stayed 1 night in Feb 2026

4/10 Poor

Patricia

Disliked: Cleanliness, amenities, property conditions & facilities
It was -4 degrees out and I arrived early to the hotel. I sat in my car and called the front desk. NO ANSWER. I placed another call. No answer. I called Hilton honors as I am a member. They connected me. I was told to come to the front desk. I proceeded with my two bags through an unshoveled sidewalk. Got to the side door - Locked for security purposes. 15 mph winds in sub zero temps, and a sign that tells me to call the front desk. NO ANSWER. Sorry Hilton, as far as I am concerned, I won't be staying in your hotels. Also my room was not very nice. Marks on the bathroom floor, smelled of some overpowering scent. The bartender was really nice though.
Stayed 1 night in Feb 2026

4/10 Poor

Audrey

Liked: Property conditions & facilities
Disliked: Cleanliness
Very expensive room that felt like it had been neglected for a while. Sofa was not clean, bed linens with visible oil stain. Winter booking and no hair dryer in room The personal gym was nice, but that level of amenity needs to be across the board and it was just lacking.
Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Your website shows free breakfast and that is not the case.
Stayed 1 night in Jan 2026

8/10 Good

Joseph

Stayed 1 night in Jan 2026

10/10 Excellent

John and Gretchen

Liked: Cleanliness
I liked the welcome message on the tv
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Stayed 1 night in Jan 2026

10/10 Excellent

joseph

Liked: Cleanliness, amenities
Staff was professional
Stayed 1 night in Jan 2026

10/10 Excellent

Kera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Dec 2025

8/10 Good

Solcirette

Travelled with family
Liked: Cleanliness, amenities
The hotel was really nice! Staff are amazing and attentive to their guests. Would stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Travelled with family
Clean room- friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Bridget

Stayed 2 nights in Dec 2025

6/10 Okay

Joseph

Stayed 2 nights in Dec 2025

8/10 Good

BETTY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean the bed was comfortable. The coffee machine and supplies were adequate. The common areas were a little tired.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, spacious 9th floor suite and lovely staff at the desk!!! Thank you!!
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel renovation are great. The bed was very comfortable and the room itself was clean and had all the amenities needed. The staff were very friendly and of course we received our chocolate cookies. I would recommend the hotel to anyone staying in Utica. The bonus is that the hotel is walking distance to Utica Coffee, amazing coffee.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristina, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well appointed for Christmas.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jamika

Stayed 1 night in Dec 2025

8/10 Good

Ujwal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great place and friendly staff.
Stayed 3 nights in Nov 2025

4/10 Poor

Casey

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room was fine except the heat did not work. Did not spend much time in the room before going to sleep and woke up to 65°, adjusted thermostat from 70° to 72° and it didn’t kick on. Another room I was in had a broken TV, another stated they did not have a refrigerator.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So unique!
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2025

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