The Brook at Turning Stone Resort Casino

4.0 star property

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Front of property – evening/night
TOWER - Deluxe Room, 2 Queen Beds | 1 bedroom, free WiFi, bed sheets
Indoor pool
Property grounds
Sauna, hot tub, hot springs/mineral springs, body treatments, body wraps

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Gym

Explore the area

Map
5218 Patrick Rd, Verona, NY, 13478
  • Turning Stone Casino
    ‪1 min walk‬
  • Utica Rome Speedway
    ‪11 min drive‬
  • Vernon Downs Casino
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪44 min drive‬

Room options

LODGE - Suite, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

LODGE - Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

TOWER - Deluxe Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

BROOK - Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

BROOK - Deluxe Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

TOWER - Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Brook at Turning Stone Resort Casino

Resort with 20 restaurants, in the vicinity of Oneida Community Mansion House
This resort features 20 restaurants, a full-service spa and a golf course. Free WiFi in public areas, free valet parking and a free casino shuttle are also provided. Additionally, a casino, an indoor pool and a nightclub are on-site. Housekeeping is not available.
The Brook at Turning Stone Resort Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay-per-view films. This Verona resort provides complimentary wireless Internet access.
Recreational amenities at the resort include Golf course, an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at The Brook at Turning Stone Resort Casino. During your stay, you're just a quick walk from Turning Stone Casino. Features include free WiFi in public areas, free valet parking and a free casino shuttle.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Drinking and dining options include 20 restaurants, a coffee shop and 8 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body wraps or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course, a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Oneida Community Mansion House and 10 minutes from Utica Rome Speedway
  • Free casino shuttle service
The Brook at Turning Stone Resort Casino offers its guests a full-service spa, a golf course, and an indoor pool. There are 20 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 100000 square feet (9290 square metres) and includes a conference centre. A casino, a nightclub, and a fitness centre are also featured at The Brook at Turning Stone Resort Casino. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Verona resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 4 AM to 1 PM.
Wildflowers – This restaurant serves breakfast, brunch and dinner.
TS Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Peach Blossom – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
7 Kitchens – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Pino Bianco – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free casino shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4 AM to 1 PM for a fee: USD 15 to 20 per person
  • 20 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • 7 Kitchens
  • Peach Blossom
  • Pino Bianco
  • TS Steakhouse
  • Wildflowers

Things to do

  • Casino
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (100,000 square foot of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • 3 buildings
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Airport shuttle fee: USD 125 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The Brook at Turning Stone Resort Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Turning Stone
Turning Stone Casino
Turning Stone Casino Verona
Turning Stone Resort & Casino
Turning Stone Resort & Casino Verona
At Turning Stone Verona
Hotel At Turning Stone
Turning Stone Resort Casino Verona
Turning Stone Resort Casino
Turning Stone Resort Casino
The Brook at Turning Stone Resort Casino Resort
The Brook at Turning Stone Resort Casino Verona
The Brook at Turning Stone Resort Casino Resort Verona

The Brook at Turning Stone Resort Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaclyn

Stayed 1 night in Mar 2025

10/10 Excellent

MARILYN

Stayed 1 night in Mar 2025

10/10 Excellent

deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

The staff at the Turning Stone are wonderful. It is very easy to get turned around because of it being such a large place but multiple times staff asked if we needed help. They were very friendly and helpful. The room was very clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Selma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Mar 2025

10/10 Excellent

barbara, lima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free valet parking makes check in so easy. Being escorted to my room. Triple checking that I was all set. This is a fabulous place.
Stayed 1 night in Mar 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, very expensive for basic room.

Very nice property. The weekend rates are absolutely insane and i would never say $400 worth the money. Room was clean and comfortable, service was very good. Signage to navigate through the hotel and casino was horrible, when you are a first time visitor it was a guessing game. Same with parking garage, needs more directional signs, the one ways were not label well and seemed chaotic.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guys trip- excellent time. Clean, nice rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn, Williamson

Liked: Cleanliness, staff & service, amenities
Great getaway but signage in garage and construction areas is confusing. Hope to visit when improvements are made.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is convenient. Great environment overall Didn’t like the smell of pot smoke and cigarettes smoke everywhere
Stayed 3 nights in Feb 2025

10/10 Excellent

Ionut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in the tower were great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Very good hotel

The check in was pretty speedy and the employees were all friendly. they ansered all my questions with a smile. As I had never been here before, I found the experience interesting. The elevator could only be accessed with a room key, so it felt very secure, as this is a casino and there are lots of people there. The room was very spacious and clean. Everyting was nice, and I loved that I could eat, see a show, gamble and then just head to the room, no need to go outside, as It was very cold outside.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Tommie L Adams

Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Stayed 2 nights in Feb 2025

8/10 Good

willis

Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great but the fitness facilities are very old and dated. The restaurants are top notch. Definitely go to the Italian restaurant when you stay. Be prepared to spend some money as everything is costly.
Stayed 2 nights in Feb 2025

10/10 Excellent

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and lots of them. Check in was a breeze.
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms wnd resort, super friendly staff. Plenty of things to do all the time and lots and lots of food options.
Stayed 1 night in Feb 2025

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our visit!

Celebrated a friend's retirement and had a blast. It was very clean and there was ataff available at all times for questions. There were attendants cleaning slots throughout our entire visit. The music in the casino was great. The food at the tavern was delicious and the service was quick. There were a lot of food options. I played roulete for the 1st time and the game attendant helped me and taught me all about the game. We willbenack again.
Stayed 1 night in Feb 2025

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Feb 2025

10/10 Excellent

Eric, Geneva

Liked: Cleanliness
Stayed 1 night in Feb 2025