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Otoch Maya Hotel

Property class: 2

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Photo gallery for Otoch Maya Hotel

Terrace/patio
Reception
50-inch Smart TV with cable channels, Netflix, streaming services
Hypo-allergenic bedding, blackout curtains, free WiFi, bed sheets
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
s/n, Valladolid, YUC, 97793
  • Place, Cenote Suytun
    ‪4 min drive‬
  • Place, Cenote Zaci
    ‪13 min drive‬
  • Place, Cathedral of San Gervasio
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room, Garden View

Hypo-allergenic bedding, blackout curtains, free WiFi, bed sheets

Deluxe Double Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, blackout curtains, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed, Garden View

Hypo-allergenic bedding, blackout curtains, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Garden View

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
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  • Free Wi-Fi
  • Air-conditioning
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4.6 out of 5, Wonderful, 126 reviews
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About this property

Otoch Maya Hotel

This hotel features free use of bicycles, laundry facilities and a 24-hour front desk. Valet parking is free. Change of towels is available on request
Otoch Maya Hotel offers 8 air-conditioned accommodations, with blackout curtains. Rooms open to balconies. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include a separate bath and shower. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Otoch Maya Hotel, you'll be close to Cenote Suytun. Enjoy features like free valet parking, plus a round-trip airport shuttle (surcharge) and laundry facilities.
  • Free WiFi
  • Free valet parking
  • Amenities include laundry facilities
  • On-site recreation includes complimentary bicycles and hiking/biking trails
  • Just a 4-minute drive from Cenote Suytun and 10 minutes from Cenote Zaci
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
Otoch Maya Hotel offers its guests laundry facilities. An airport shuttle (available on request) is available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this Valladolid hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request
  • Free uncovered valet parking on site
  • Limited on-site valet parking

Things to do

  • Ecotours
  • Free bicycle rentals
  • Hiking/biking trails

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2500.00 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Otoch Maya Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Otoch Maya Hotel Hotel
Otoch Maya Hotel Valladolid
Otoch Maya Hotel Hotel Valladolid

Otoch Maya Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

6.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maryveth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in Apr 2026

4/10 Poor

María del Carmen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No está en Valladolid, está como a 20km y sobre una carretera, llegamos y no había nadie en la recepción, una persona de un puesto nos abrió, en la tarde qué salimos nos dijeron que a las 10: 00 pm se iba la recepcionista que llegó a las 3:00 de la tarde, y nos iban a dejar encerrados, en la noche no hay nadie que atienda, no hay agua caliente, el baño no tiene canceles, al ver el servicio intenté cancelar la segunda noche, pero no lo permitieron, pésimo servicio, nadie llegó cuando dejé la habitación, obviamente no me quede una segunda noche que ya me habían cobrado.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosa María

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y tranquilo el unico detalle es que temprano no habia nadie para hacer el check out y dejar las llaves
Stayed 1 night in Jul 2025