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Hotel Casa Esmeralda

2.0 star property

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Photo gallery for Hotel Casa Esmeralda

Standard Double Room, 1 King Bed | Bathroom | Shower, hair dryer, towels
Standard Double Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Superior Double Room, 1 Queen Bed, Balcony | Private kitchenette | Oven, cookware/dishes/utensils
Standard Double Room, 1 King Bed | Bathroom | Shower, hair dryer, towels
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
978 Esmeralda, Valparaiso, Valparaíso, 2363253
  • Place, Casa Mirador de Lukas
    ‪2 min walk‬
  • Place, Concepcion Lift
    ‪2 min walk‬
  • Place, Plaza Sotomayor
    ‪6 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed, Balcony

Superior Double Room, 1 Queen Bed, Balcony | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Double Room, 1 Queen Bed, Balcony

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Balcony

Deluxe Double Room, 1 King Bed, Balcony | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Ibis Valparaiso
Valparaiso
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 876 reviews
The price is €53
12 Jul - 13 Jul
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About this property

Hotel Casa Esmeralda

Along with concierge services, this smoke-free hotel has laundry facilities and tour/ticket assistance. WiFi in public areas is free. Other amenities include a communal living room and multilingual staff assistance. Weekly housekeeping is available.
Hotel Casa Esmeralda offers 20 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower. This Valparaiso hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a weekly basis.

During your stay at Hotel Casa Esmeralda, you're just a quick walk from Turri Clock Tower. Free WiFi in public areas, concierge services and laundry facilities are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include laundry facilities, multilingual staff and a lift
  • Steps from Turri Clock Tower and Concepcion Lift
Hotel Casa Esmeralda offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Hotel Casa Esmeralda also features laundry facilities, a communal living room, and a lift.

This Valparaiso hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Oven

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Casa Esmeralda

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:30 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Esmeralda Hotel
Hotel Casa Esmeralda Valparaiso
Hotel Casa Esmeralda Hotel Valparaiso

Hotel Casa Esmeralda Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 37 reviews
Rating 8 - Good. 12 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, convenient area, clean and comfortable room.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place with great staff
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, clean, very nice decoration, pretty unexpensiv...
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, property conditions & facilities
Clean room and usefully equiped.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and went above and beyond to ensure I had a good stay
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

David

Great price and location, clean and functional
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property, comfy beds, helpful staff, no sign on the entrance, look for coffee shop next to the steps
Stayed 1 night in Feb 2025
Verified

8/10 Good

Loui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, and perfectly located. Only downsides were loud construction noise early in the morning (not the hotel’s fault), the neighborhood feels a bit sketchy at night, and no housekeeping during a 3 night stay which I was told is now normal policy. Still a solid choice if those things don’t bother you.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Aluizio

Liked: Cleanliness, staff & service
The hotel is very new and clean, easy and polite check in. The location is very good at day (although it's hard to find the entrance at first), close the main tourist places. At night it seems to be dangerous. Even at day we saw a car with a broken window very common in the neighborhood). It has no parking nearby so you have to park 10 minutes by foot. For reference, look for Ipanema Club, in Google maps and there will be an access ramp to the parking lot. We went there at night with the gate closed, but someone showed up and opened for us.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, well decorated, super clean and comfortable. I just didn't like much the surrands. Had to park the car a few blocks away and I didn't feel safe to walk there in the evening.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great location. Mix-up with payment meant I got a cash refund and not a credit card credit. Annoying. Otherwise, everything was perfect.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value and a good lodging option if you have to be in Valparaiso. The hotel is clean and very organized inside, and the staff is very friendly and professional. The surrounding area was a little scary for my wife and I. This hotel is in the middle of the busy Valparaiso business and port activities. Be alert for opportunists overall. Upon arrival we suffered a "blown tire", where a pedestrian approached our car at a stop light and punctured one of our tires with a specialized instrument. I felt there was something wrong, so I was careful and didn't stop. I kept going and did not stop until I arrived at the hotel, a safe place.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Bien située. Personnelle très aimable. Je reviendrai ici. Tres recommanadable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

STEPHEN NICHOLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene lo que necesitas , sin lujos extras o amenidades, la habitación tiene buen tamaño , cocinera y baño , solo agregaría algún tipo de seguridad en el balcón pues el barandal está muy bajo y en un mal paso al tropezar con la canceledia de la ventana fácilmente alguien podría caer . La ubicación es perfecta, cerca del puerto y de uno de los ascensores más famosos que es el Reyna victoria, excelente precio para lo que ofrece .
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Kaunis, vanha rakennus hyvällä paikalla lävellä nähtävyyksiä ja ravintoloita. Sisältä kuitenkin moderni ja siisti, tosin IKEA-tyylinen "uusi ja halpa (mutta toimiva)". Ei siivousta alle 4 päivän vierailuille. Hyvä ja edullinen pesulapalvelu. Saapumispäivänä lähettivät myös viestin ja pyysivät saapumisaikaa ja toivottivat tervetulleeksi mutta silti ketään ei ollut paikalla avaamassa ovea kun saavuin. En tosin tarvinnut odottaa kauan. Ikävämpi juttu oli kun ovikoodi oli vaihtunut kun toisena iltana tulin illalla takaisin. Tästä olisi pitänyt kertoa etukäteen (olivat tosin lävettäneet uuden koodin Whatsappiin, mutten tiennyt etsiä sitä enkä myöskään illalla kaupungilla ollut on-line). Tämä oli pahin epäkohta enkä pidä hotellia erityisen turvallisena. Huoneen ovi ei mene automaattisesti lukkoon, ulkopuolelta voit kokeilla onko se lukossa, mutta sisäpuolelta et. Vastaanotto auki vain 9-21 enkä pidä neljän numeron koodia ulko-ovessa riittävänä takuuna (on monta tapaa nähdä koodi tai päästä sisälle toisten vieraiden ovenavauksella) Muuten mukava ja ystävällinen paikka
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo lugar

Quarto limpo, localizacao bem no centro de Valparaíso, perto do elevador para a parte turística e perto de bares e restaurantes.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Gilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável com espaço adequado e com boa localização. Atendimento ágil e cortês.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ruido de la locomoción que pasa justo afuera era lo unico malo
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

M maría Victoria

Liked: Property conditions & facilities
Lo incómodo de la zona es que el hotel no tenga estacionamiento ya que son muy caros
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr schönes renoviertes Hotel im historischen Viertel.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Francisco

Liked: Cleanliness, staff & service, room comfort

Estabelecimento sem placa de identificação

Localização no centro, local que pode trazer riscos ao turista após o entardecer. Não havia identificação da propriedade por meio de placa/letreiro, o que trouxe muitos incovenientes na sua localização. Tivemos de perguntar a várias pessoas onde estava o estabelecimento. A atendimento prestou informação errada para o acesso ao certo (parte alta da cidade onde estão as atrações), afirmando que o funicular estava funcionando, o que não era verdade. As instalações do quarto são novas e de boa qualidade.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

ELIA MARIANA TOSCANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy cómodo, bonito y limpio. Además la atención fue excelente. Definitivamente vovería
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendable

Excelente ubicación, hermoso diseño interior, limpieza a full, atención de calidad de su personal.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Helena Gabriela

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ARIEL

Stayed 2 nights in Jan 2026