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Cervino - VRetreats, SLH Collection

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Photo gallery for Cervino - VRetreats, SLH Collection

Front of property
2 indoor pools
Exterior
Free daily buffet breakfast
Suite | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Avouil, Valtournenche, Valle d'Aosta, 11028
  • Place, Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Breuil-Cervinia Ski Area
    ‪19 min walk‬
  • Place, Cervinia Ski Lift
    ‪19 min walk‬
  • Airport, Sion (SIR)
    ‪169 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Golf view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Golf view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, down duvets, minibar, in-room safe

Suite

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, Sauna

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sauna

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite

Premium bedding, down duvets, minibar, in-room safe

Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite With Sauna

Premium bedding, down duvets, minibar, in-room safe

Suite With Sauna

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Lodge

Premium bedding, down duvets, minibar, in-room safe

Deluxe Lodge

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Double Occupancy

Premium bedding, down duvets, minibar, in-room safe

Suite Double Occupancy

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite With Sauna Double Occupancy

Premium bedding, down duvets, minibar, in-room safe

Suite With Sauna Double Occupancy

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room Single Use

  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room Single Use

  • Sleeps 1
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
Valtur Cervinia Cristallo Ski Resort
Valtournenche
  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 29 reviews
Valtur Cervinia Cristallo Ski Resort

About this property

Cervino - VRetreats, SLH Collection

2 restaurants, 2 indoor pools and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room and a rooftop terrace are on-site. Change of towels is available on request
Cervino - VRetreats, SLH Collection offers 66 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 36-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

This Valtournenche hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

2 indoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Cervino - VRetreats, SLH Collection. During your stay, you're just a quick walk from Blu Lake. Enjoy features like free breakfast and free WiFi in public areas, plus 2 indoor pools.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the 2 indoor pools
  • Indulge in a treatment at the full-service spa
  • Amenities include a business centre, a car charging station and a lift
  • On-site recreation includes a steam room
  • Steps from Matterhorn Ski Paradise and 9 minutes on foot from Blu Lake
  • Pets welcome for a fee
As a guest of Cervino - VRetreats, SLH Collection, you'll find 2 indoor swimming pools and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business centre. A rooftop terrace, ski storage, and a garden are also featured at the luxury Cervino - VRetreats, SLH Collection.

This 5-star Valtournenche hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Panorama – On-site restaurant.
Abrì – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Abrì
  • Panorama

Things to do

  • 2 indoor pools
  • Full-service spa
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Smooth flooring in room

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 11 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 11 and over; guests must have received complete vaccination at least 1 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December to 30 April, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 May to 15 June, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 16 June to 30 September, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 October to 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Service fee: 15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT007071A1OEHHCU3F, VDA_SR9006735
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Cervino

VRetreats Cervino Hotel

VRetreats Cervino Valtournenche

VRetreats Cervino Hotel Valtournenche

Cervino - VRetreats, SLH Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 91 out of 100 reviews
Rating 8 - Good. 5 out of 100 reviews
Rating 6 - Okay. 2 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most pampered and cared for I’ve ever felt at a hotel. Can’t think of a better hotel experience.
Stayed 5 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with excellent restaurant and very helpful staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round. Thank you for a lovely stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Frank, Franklin Lakes

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

marcos, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

marcos, Dubai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new Hotel with amazing staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Loved this hotel!! Pro: -Rental shop onsite with lots of selection. You get a free locker onsite as well to store your equipment -food was fantastic at the hotel. The breakfast was perfect with lots of choices. -rooms very comfortable and clean. Cons -you need to take a shuttle to the town or the gondola. It comes very quick. We never had a problem with this at all. BUT in busy season the shuttle only seats 6 people.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect ski lodge
Stayed 4 nights in Feb 2025

10/10 Excellent

Seamus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cervinia ski resort

Overall very good stay, few things were annoying - such as the barman didn't know how to make a dirty martini or the restaurant staff's English was quite poor. Otherwise very good resort and great location.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Aizhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for skiing with a family. Spa sometimes can be busy but was managed well by booking it in advance.
Stayed 7 nights in Jan 2025

10/10 Excellent

Leigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

MONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and unique experience Exclusive and great resort The food the service the place the view amazing
Stayed 2 nights in Jan 2025

6/10 Okay

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Howard Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sangkhae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Riaz, Chavannes de Bogis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property close to the Matterhorn
Stayed 3 nights in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

discovery

absolutely fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

Sema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Andra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a beautiful view of the Matterhorn
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and new property. Very clean. Great breakfast. Very attentive staff. Awesome spa. They have a shuttle to/from cable car. We came from zermatt via cable car. Town is a shuttle ride away if you need to go there. Nothing around the hotel but the hotel itself is very relaxing
Stayed 1 night in Jul 2024

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for comfort

Easy shuttle pick up from the cable car station. Hotel looks new. Spa is great! Friendly staff. Breakfast buffet is delicious with plenty of selection. Great Mountain View
Stayed 2 nights in Jul 2024