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Best Western Plus Vancouver Mall Dr. Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Vancouver Mall Dr. Hotel & Suites

Lobby
Blackout curtains, iron/ironing board, free cots/infant beds
Spa
Business centre
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
9420 NE Vancouver Mall Drive, Vancouver, WA, 98662
  • Place, Vancouver Mall
    ‪2 min walk‬
  • Place, Beaver Marsh
    ‪9 min walk‬
  • Place, Orchards Center
    ‪11 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Sofa, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Work Desk, Sofa, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Apartment-1 King Bed, Non-Smoking, Separate Bedroom, Living Room, Full Kitchen

Blackout curtains, iron/ironing board, free cots/infant beds

Apartment-1 King Bed, Non-Smoking, Separate Bedroom, Living Room, Full Kitchen

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, High Speed Internet Access

Blackout curtains, iron/ironing board, free cots/infant beds

1 Queen Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Hairdryer

  • Sleeps 4

Queen Suite with Two Queen Beds

  • Sleeps 4

Two Room King Suite - Non-Smoking

  • Sleeps 4

Two Queen Room with Whirlpool

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Whirlpool, Microwave And Refrigerator, Non-Smoking, Full Breakfast

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Whirlpool, Sofa, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

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About this property

Best Western Plus Vancouver Mall Dr. Hotel & Suites

Hotel in Vancouver with indoor pool and free breakfast
This hotel features an indoor pool, a fitness centre and a sauna. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Vancouver hotel provides complimentary wired and wireless Internet access. Televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The free breakfast at Best Western Plus Vancouver Mall Dr. Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Vancouver Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute walk from Vancouver Mall and 7 minutes by car from Peacehealth Southwest Medical Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers its guests an indoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and concierge services are also featured at Best Western Plus Vancouver Mall Dr. Hotel & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Plus Vancouver Mall Dr. Hotel & Suites was completed in March 2016.

Smoking is allowed in designated areas at this Vancouver hotel.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - March 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Dr. Hotel Vancouver Mall
Dr. Vancouver Mall
Hotel Dr. Vancouver Mall
Hotel Vancouver Mall
Hotel Vancouver Mall Dr.
Vancouver Mall Dr.
Vancouver Mall Dr. Hotel
Vancouver Mall Hotel
Vancouver Mall Hotel Dr.
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel
Best Western Plus Dr. Hotel
Best Western Plus Vancouver Mall Dr.
Best Western Plus Dr.
Best Western Plus Vancouver Mall Dr. Hotel Suites
Vancouver Mall Dr. Hotel Suites
Best Western Plus Vancouver Mall Dr. Hotel & Suites Hotel
Best Western Plus Vancouver Mall Dr. Hotel & Suites Vancouver

Best Western Plus Vancouver Mall Dr. Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1006 reviews
Rating 8 - Good. 267 out of 1006 reviews
Rating 6 - Okay. 82 out of 1006 reviews
Rating 4 - Poor. 58 out of 1006 reviews
Rating 2 - Terrible. 70 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Darlene

Stayed 1 night in Oct 2025

2/10 Terrible

Angelica

Travelled with family
Disliked: Staff & service, property conditions & facilities
Room above us were super loud kids running at 2-3 in the morning while the moms went outside to smoke. Terrible service! I called to complain about the continuous noise at 1:30 in the morning. Nothing was done and I come to find out in the morning it was the Manager herself and family w/kids who were staying in the room where all the noise was coming from. Manager and family members are not were outside smoking and arguing barefooted at 2-3 in the morning. Sad so see corporate allows things like this.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and fresh. The desk staff were kind and helpful. They addressed my airport shuttle needs, notified me when the shuttle arived and sent me on my way with a kind word and smile. Breakfast was hot and tassted great. Breakfast also offered cold options too. A true treat was all the dogs tgat stayed there. I never hear one of them, but it calmed my missing heart for my pups at home.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast options. Convenient location, comfortable clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Broomfield

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, Breakfast area clean and stocked with fresh, appealing food.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly staff. Would stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby, elevator waiting area, elevator and the floor hallways smelt like weed so bad. The first room we got smelled like cigarette tobacco smoke, we walked in and right out without even turning on the lights. Went down stairs and they gave us the room across the hall. Also smelt like smoke. Will never stay here again and now won’t stay in best westerns either. 0/10 would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, perfect for our stay in Vancouver
Stayed 2 nights in Sep 2025

8/10 Good

Marie Lise

Stayed 1 night in Sep 2025

10/10 Excellent

Marie-Lise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, clean, quiet and close to both highway and mall. Would stay there again
Stayed 1 night in Sep 2025

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to shopping mall and lots of places to eat nearby. Room, toilet/shower was very big. A update with brighter colours would make this place better, but overall no complaints with the room. Breakfast was included, basic but good enough to start the day. I would stay here again if in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

David H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the mall.
Stayed 7 nights in Sep 2025

2/10 Terrible

Gail

I didn't get to go. I was in the hospital.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well kept, friendly staff and easy check in
Stayed 1 night in Sep 2025

2/10 Terrible

Alejandro

Disliked: Staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Hugo

Stayed 1 night in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Disliked: Property conditions & facilities
Was my go-to crib near the mall, but no more: Don't know why BW? Too bad, figure it out for yourself. If I have to explain what was wrong with your room, then it's too late. I am not the maintenance staff--nor am I the reporting party. I think it's better that others will complain and you lose future business. Good luck, and good riddance!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2025

2/10 Terrible

PATRICIA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything I needed. Rooms clean. I will stay there again.
Stayed 9 nights in Aug 2025

10/10 Excellent

Channary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ron, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities
We don't like that there is not an enclosed dressing area. That is, the bathroom has only the shower and toilet. A sink and mirror are outside the bathroom. My wife was not happy having to dress and undress in the tiny bathroom and not have the ability to do her hair and make up in an enclosed area. Better hotels have enclosed dressing areas.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

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