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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Lobby sitting area
Exterior
Reception
In-room safe, desk, soundproofing, iron/ironing board
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Place, Metropolis at Metrotown
    ‪2 min walk‬
  • Place, Crystal Mall
    ‪3 min walk‬
  • Place, Central Park
    ‪7 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(84 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View (Top Floor)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(80 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Family-friendly hotel connected to a shopping centre in Burnaby with free breakfast
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Metropolis at Metrotown. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6.7 mi (10.8 km) from Rogers Arena and 6.9 mi (11.2 km) from Port of Vancouver
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the family-friendly Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG was completed in December 2022.

This Burnaby hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Baby toys
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1050 out of 1456 reviews
Rating 8 - Good. 293 out of 1456 reviews
Rating 6 - Okay. 57 out of 1456 reviews
Rating 4 - Poor. 25 out of 1456 reviews
Rating 2 - Terrible. 31 out of 1456 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised at how good the parking was. Underground. Easy access to the hotel. We expected an older hotel but again were pleasantly surprised at how modern the building seemed. Other than the fact that we like a walk-in shower rather than a bathtub, the room had nothing to complain about. Very well appointed, nice size, the bed was great. The breakfast was nice - strangely lacking in any cheese - but otherwise had good hot and cold choices. We will definately stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and pleasant. There could be more trash receptacles in public areas.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, super clean rooms and very close to everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ariane Joy, Red Deer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay.The staff were super friendly and helpful from check-in to check-out. Our room was clean, comfortable, and had a great view. The breakfast buffet was delicious, and the location made it easy to explore nearby attractions. We’ll definitely be coming back on our next trip!
Stayed 2 nights in Oct 2025

10/10 Excellent

Zabin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean, friendly staff and safe!
Stayed 3 nights in Oct 2025

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with shops and restaurants. Good security everywhere including parking. Great choices for breakfast and clean and organized
Stayed 2 nights in Oct 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Close to shopping and transit

Clean hotel attached to metrotown shopping center and just steps away from skytrain
Stayed 2 nights in Oct 2025

10/10 Excellent

Delaney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, easy to get to many places in Vancouver
Stayed 2 nights in Oct 2025

10/10 Excellent

Shiwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen Mota

Travelled with family
Liked: Amenities
Very good, clean and comfortable beds!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nolan, Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying here. And not their fault on some loud guests with young kids being loud in hallway right at 7 am but at least not loud up until! Breakfast options are very good! Staff very nice...superb nice! Just a nice place to stay and in a good location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jinbin

Stayed 3 nights in Sep 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a perfect location for us and had all the amenities we needed. Wonderful variety of options for breakfast and well-staffed. Very clean property and friendly staff. Highly recomnend
Stayed 2 nights in Oct 2025

8/10 Good

Lansun

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Oct 2025

10/10 Excellent

BEHZAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and clean with very good customer service
Stayed 2 nights in Oct 2025

10/10 Excellent

Loretta, vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Well stocked gym
Stayed 1 night in Oct 2025

8/10 Good

Christina, Orangeville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It suited my short weekend stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Xlexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hot tub would be a great addition
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and the breakfast was excellent!
Stayed 3 nights in Oct 2025

10/10 Excellent

Landon

Travelled with partner
I wish the pool could be warmer
Stayed 2 nights in Oct 2025

6/10 Okay

Samshuddin

Travelled with family
Liked: Room comfort
Rooms are decent floors were separating in some areas. Staff was friendly. Location is rite across sky train make the entire city for the most part accessible!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen, Whitehorse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt get a chance to use the gym or pool but; we perused the sites and they were well equipped, clean and wonderful view of the city.
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Stayed 4 nights in Jul 2025

10/10 Excellent

zibin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very plentiful, and the staff were extremely friendly. The front desk was professional and very nice. When they saw we had two children, they even brought out gifts for the kids to each pick two, which was very thoughtful. The parking was not crowded, and the gym facilities were good and clean. The only small regret was not being able to use the outdoor pool—our two kids were a bit disappointed, but given the outdoor temperature, it was understandable. Overall, the experience was excellent and highly recommended. This is by far the best Holiday Inn I have stayed at.
Stayed 3 nights in Oct 2025