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Balneo Complex & Spa Aquatonik

4.0 star property

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Photo gallery for Balneo Complex & Spa Aquatonik

2 indoor pools, outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Exterior
Massages
Massages
Massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Chepino, ul. Nikola Vaptsarov 122, Velingrad, Pazardzhik, 4600
  • Place, Kleptuza
    ‪1 min walk‬
  • Place, Velingrad Museum of History
    ‪8 min drive‬
  • Place, Lake Batak
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Balneo Complex & Spa Aquatonik

2 indoor pools, an outdoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Balneo Complex & Spa Aquatonik offers 95 accommodations with minibars and a safe. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Bathrooms include a bath, bathrobes, slippers and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
2 indoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Balneo Complex & Spa Aquatonik, you're just a quick walk from Kleptuza. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor and 2 indoor pools
  • Services include a lifeguard on-site, a porter and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 1-minute drive from Kleptuza and 7 minutes from Velingrad Museum of History
Balneo Complex & Spa Aquatonik offers its guests 2 indoor swimming pools, an outdoor tennis court, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A children's pool, a fitness centre, and spa services are also featured at Balneo Complex & Spa Aquatonik. Free self parking is available.

This 4-star Velingrad hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM. An additional breakfast is available daily for a fee.
On-site venue – restaurant.
Lobby bar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby bar

Things to do

  • 2 indoor pools
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Balneo Complex Aquatonik Hotel Velingrad

Balneo Complex Aquatonik Hotel

Balneo Complex Aquatonik Velingrad

Balneo Complex Aquatonik

Balneo Complex & Spa Aquatonik Hotel

Balneo Complex & Spa Aquatonik Velingrad

Balneo Complex & Spa Aquatonik Hotel Velingrad

Balneo Complex & Spa Aquatonik Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adelina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Krasimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful place to relax
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best SPA

Very good spa center with mineral water in the lovely mountain area of Bulgaria. The hotel facilities are properly sized - you do not have the feeling of overcrowded area. The staff is nice and smiley. Inside the rooms and in the common areas is very clean. We will visit again at first possibility.

4/10 Poor

E, NJ

Disliked: Property conditions & facilities, room comfort

hotel close to the busy road

terrible location .room are too small for 3 person
Stayed 3 nights in Apr 2018