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Hotel Papagayo

2.5 star property

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Photo gallery for Hotel Papagayo

Staircase
Reception
Interior entrance
32-inch TV with cable channels
Economy Double Room | Desk, soundproofing, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Netzahualcoyotl 3185 Esquina Alcocer, Veracruz, VER, 91700
  • Place, Benito Juarez Auditorium
    ‪10 min walk‬
  • Place, Veracruz Harbour
    ‪6 min drive‬
  • Place, Veracruz Aquarium
    ‪6 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Shower, free toiletries, towels

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Desk, soundproofing, free WiFi, bed sheets

Economy Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room

Shower, free toiletries, towels

Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

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About this property

Hotel Papagayo

Concierge services, a 24-hour front desk and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a vending machine are on-site.
Hotel Papagayo offers 60 accommodations with free toiletries. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Papagayo, you're just a quick walk from Parque Recreativo Cri-Cri. Features include free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Veracruz Aquarium and a few minutes from Veracruz Harbour
Hotel Papagayo offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hotel Papagayo also features express check-in and express check-out. Self parking is free.

This Veracruz hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Papagayo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Papagayo Veracruz
Hotel Papagayo
Papagayo Veracruz
Hotel Papagayo Hotel
Hotel Papagayo Veracruz
Hotel Papagayo Hotel Veracruz

Hotel Papagayo Reviews

Reviews

6.4
Rating 10 - Excellent. 27 out of 143 reviews
Rating 8 - Good. 36 out of 143 reviews
Rating 6 - Okay. 31 out of 143 reviews
Rating 4 - Poor. 26 out of 143 reviews
Rating 2 - Terrible. 23 out of 143 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Joni

Stayed 1 night in Oct 2025

2/10 Terrible

Israel

Disliked: Staff & service, property conditions & facilities, room comfort

Mala experiencia

La recepcionista muy grosera, nos preguntó de qué aplicación veníamos, y dijo que hoteles.com no tenían convenio, así que me reservación no servía, y como el hotel estaba lleno tenía que buscar otro hotel, en plena Semana Santa.
Stayed 1 night in Mar 2024

8/10 Good

Samir

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big space and comfortable environment. Great location, being so close to a bus stop.
Stayed 4 nights in Aug 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

Good location in the city center the staff very helpful
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Is not what I was expecting, to much bed for two people
Stayed 1 night in Apr 2019

8/10 Good

Lee

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2019

4/10 Poor

Leonel

Stayed 1 night in Dec 2025

2/10 Terrible

Francis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio, lúgubre, incómodo El precio no lo vale Lo venden como hotel pero solo es un motel de paso
Stayed 1 night in Dec 2025

8/10 Good

Eduardo

Stayed 1 night in Nov 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Es cómodo para estancias cortas. Solo mejoraría el internet que no funciona en las habitaciones
Stayed 2 nights in Sep 2025

10/10 Excellent

Liliana

Liked: Cleanliness
Muy bien todo gracias
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness
Es cómoda para la noche de paso
Stayed 1 night in Aug 2025

6/10 Okay

Roberto

Stayed 3 nights in Jun 2025

6/10 Okay

MIGUEL

Travelled with partner
Esta cerca de el centro está limpio y barato las habitaciones están más o menos no tienen donde poner la ropa nada más un par de ganchos
Stayed 2 nights in Jun 2025

8/10 Good

Blanca lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy económico y buen servicio
Stayed 1 night in May 2025

2/10 Terrible

Willy

Travelled with partner
Disliked: Amenities
Terrible no me respetaron mi reservacion
Stayed 2 nights in Apr 2025

4/10 Poor

Angeles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bien
Stayed 1 night in May 2025

8/10 Good

Alejandra

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

EDUARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesismo servicio, llegue al hotel y resulta que no tenían ninguna reserva a mi nombre, por lo cual la encargada de recepcion me dijo no tenemos activado Expedia. Entonces no hay reservaciones, luego la forma en la que me atendio fue grosera, me cobro de más, me hizo un cargo extra por prestarme el control del televisor, me prendió el aire acondicionado y me dijo pues ya si tiene frio se aguanta hay se si se tapa o se mueve de lugar.
Stayed 1 night in May 2025

8/10 Good

Enrique

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

teresa

Stayed 1 night in Apr 2025

10/10 Excellent

María Fernanda

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

CLAUDIA YESICA

Stayed 1 night in Dec 2024

4/10 Poor

LUCIA

Disliked: Staff & service
Z
Stayed 1 night in May 2024

6/10 Okay

Leydi

Travelled with partner
Liked: Staff & service, amenities
Solo le falta mejor instalación de luz y TV ...
Stayed 6 nights in Jun 2024