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Hotel Plaza Sol

3.5 star property

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Photo gallery for Hotel Plaza Sol

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Garden
Reception
Executive Room, 2 Queen Beds, Terrace | View from room
Breakfast meal

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
Av. Ruiz Cortines #5256, Col. Jardines de Mocambo, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    ‪2 min walk‬
  • World Trade Center Veracruz
    ‪3 min walk‬
  • Mocambo Beach
    ‪12 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪13 min drive‬

Room options

View all photos for Habitacion Ejecutiva, 2 camas de matrimonio

Habitacion Ejecutiva, 2 camas de matrimonio | 1 bedroom, premium bedding, down duvets, in-room safe

Habitacion Ejecutiva, 2 camas de matrimonio

8.2 out of 10
Very good
(18 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace | 1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Terrace

Executive Room, 2 Queen Beds, Terrace | 1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 2 Queen Beds, Terrace

9.0 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, premium bedding, down duvets, in-room safe

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(21 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitacion Ejecutiva 1 cama de matrimonio grande

Habitacion Ejecutiva 1 cama de matrimonio grande | 1 bedroom, premium bedding, down duvets, in-room safe

Habitacion Ejecutiva 1 cama de matrimonio grande

8.2 out of 10
Very good
(13 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Plaza Sol

Beach fun in outdoor pool, near Plaza Las Americas Shopping Mall
At Hotel Plaza Sol, hit the nearby beach, relax by an outdoor pool, or spend the day at a casino.
Hotel Plaza Sol offers 67 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Hotel Plaza Sol's good location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Plaza Las Americas Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 5-minute walk from Plaza Las Americas Shopping Mall and 5 minutes on foot from World Trade Center Veracruz
Hotel Plaza Sol offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A casino, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Plaza Sol. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Boca del Río hotel.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Casino
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Changing table
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Direct access to the beach
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Plaza Sol Hotel
Hotel Plaza Sol Boca del Río
Hotel Plaza Sol Hotel Boca del Río

Hotel Plaza Sol Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 930 reviews
Rating 8 - Good. 259 out of 930 reviews
Rating 6 - Okay. 110 out of 930 reviews
Rating 4 - Poor. 55 out of 930 reviews
Rating 2 - Terrible. 63 out of 930 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El elevador que va de los sótanos de estacionamiento al lobby noy tienen ventilador son indispensables en Veracruz puerto
Stayed 2 nights in May 2025

6/10 Okay

Charlee, Wautoma

Liked: Cleanliness, property conditions & facilities
The hotel was okay but I was dissapointed. However, we had booked a King bed over a month in advance and was out in a double bed room that did not have kings. We asked why and they said they gave it to someone already. How would that be, if I booked ahead of time to get the specific room we wanted? Also we asked if we could check out 30 minutes late, which is quite a normal accommodation most hotels make. They were hesitant but finally said yes but any more and we would receive a fee which I found unnecessary to say. One of the two days we were there, we had to wait 20 minutes before we could eat breakfast because there weren’t enough tables available. One elevator was broken so we often had to wait for the other one to go to all floors before getting back to us. It was hard to find where to go to enter the hotel because it is inside another building. We went into a place that said “Hotel Plaza Sol, Luxury and business” with a counter that looked like the check in area. A woman said “no no no no no! Go upstairs in the elevator.” I don’t know if she knew she was being aggressive or rude but if the signage was better, it wouldn’t have happened…. My husband is a native Spanish speaker so that wasn’t the issue either.
Stayed 2 nights in Apr 2025

6/10 Okay

Adrian

Elevator didn't work
Stayed 3 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Roberto

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien sólo los elevadores estaban muy mal coordinados, tardas mucho en tomar uno, el desayuno lo incluye pero es muy pobre el menú
Stayed 4 nights in Mar 2025

10/10 Excellent

Jazmín

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado, gran estacionamiento, desayuno completo y staff super agradable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the cost per night
Stayed 4 nights in Jan 2025

10/10 Excellent

Mario Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Fany

Stayed 1 night in Dec 2024

10/10 Excellent

Paige, Johnsonville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great experience every time! We love Plaza Sol!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price
Stayed 5 nights in Dec 2024

10/10 Excellent

Bertha Zareth

Stayed 1 night in Dec 2024

8/10 Good

Alejandro

Travelled with partner
Liked: Staff & service
Great location and nice hotel for the price
Stayed 7 nights in Nov 2024

10/10 Excellent

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

8/10 Good

LEOBARDO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jesus

Liked: Cleanliness, room comfort
Disliked: Staff & service

Horrible Customer Service-Horrendo Servicio.

On the day of my arrival I came to hotel after 10 pm due to flight delay and there were two employees in the reception doing some some sort of daily inventory, there was nobody in the lobby other than myself, I had to wait 15 minutes for them to finish their task, even though I was exhausted. Neither one apologized for the delay. Breakfast was a joke, I had an expensive room with private balcony (only third floor had those) I paid for two people, so we both got free daily breakfast. Day two breakfast was alright other than a charged for two bottles of water for $80 pesos, funny fact, none of the waters were in the receipt. You would think that by now Mexico and their employees would know that Americans can't not drink their tap water because we get sick, I mentioned the cost of bottles, because every day in my room I got two free bottles and never got charged on four out of five days my room was cleaned by a wonderful employee named Connie, and on our third morning my roommate was no able to make it downstairs for breakfast so I asked if I could get mine and the other one to take with me upstairs, then the SERVER (ponytail guy), had the courage to tell me NO, even though the tickeck said breakfast for two. Then when I challenged him and asked the reasons why, he disappeared the whole time I was there and focused his attention to his other tables. I only got ONE visit from him when I was eating. I ran out of juice, thank God I brought my own bottle of water.
Stayed 5 nights in Sep 2024

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente todo cerca
Stayed 3 nights in Jul 2024

10/10 Excellent

Lorena

Stayed 1 night in Jul 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was amazing. The check in was fast and easy. All the staff was very nice. Miguel at the bar in the pool area was great! My only concern is about the elevator, there was only one of them working and also shared with the people on the mall, was a big issue on my staying there, as I lost a lot of time waiting for it
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Stayed 1 night in Jul 2024

2/10 Terrible

Carlos Adam

Disliked: Staff & service, property conditions & facilities
A pesar de que llegue desde las 12 me entregaron la habitacion hasta las 4:30 les tuve que insistir para que me la dieran o regresaran el dinero asi fue como se pusieron las pilas y me entragaron la habitación y el personal no es nada amable en ningun momento te sientes comodo o que te puedan ayudar.
Stayed 2 nights in Jul 2024

6/10 Okay

Elias, Brooklyn

Stayed 3 nights in Jul 2024