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Holiday Inn Express Hotel & Suites Hesperia by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Hesperia by IHG

Exterior
Free daily buffet breakfast
In-room safe, desk, laptop workspace, blackout curtains
Reception
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
9750 Key Pointe Ave, Hesperia, CA, 92345
  • Place, High Desert Gateway
    ‪3 min walk‬
  • Place, The Mall of Victor Valley
    ‪4 min drive‬
  • Place, Scandia Family Fun Center
    ‪5 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Hesperia by IHG

Hotel in Hesperia with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Hesperia by IHG offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Hesperia by IHG. During your stay, you're just a quick walk from High Desert Gateway. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes on foot from High Desert Gateway and a 3-minute drive from Malibu Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Hesperia by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. The business-friendly Holiday Inn Express Hotel & Suites Hesperia by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Hesperia hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Optional ski privileges
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 250 and a deposit of USD 250 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 25 per pet, per night plus a one-off USD 250 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hesperia
Holiday Inn Express Hotel Hesperia
Holiday Inn Express Hotel Suites Hesperia
Holiday Inn Express Hotel Suites Hesperia by IHG
Holiday Inn Express Hotel Suites Hesperia an IHG Hotel
Holiday Inn Express Hotel & Suites Hesperia by IHG Hotel
Holiday Inn Express Hotel & Suites Hesperia by IHG Hesperia

Holiday Inn Express Hotel & Suites Hesperia by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 569 out of 1012 reviews
Rating 8 - Good. 220 out of 1012 reviews
Rating 6 - Okay. 100 out of 1012 reviews
Rating 4 - Poor. 52 out of 1012 reviews
Rating 2 - Terrible. 71 out of 1012 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for a good night sleep!

The staff was nice and the breed and pillows comfortable! Nice breakfast also.
Stayed 1 night in Jun 2025

10/10 Excellent

craig

Stayed 1 night in Jun 2025

8/10 Good

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My overall experience was good and would recommend it to anybody staying in Hesperia. The reason for the 4 star review is due to my check in experience. My family and I had traveled at that point for 10 hrs from Texas to California , upon arrival we were early for our check in @3pm for about 10 minutes and we were asked to come back in 1 hour because our room was not ready. We left and came back in an hour only to be told that our room was still not ready , the staff told us that as soon as the room was ready they would give me a call. Another 40 minutes passed and finally our room was ready after almost 2 hours of waiting which is completely unacceptable. As a client you are expected to adhere to their standards of early cancellation, check in and check out times among other things and they completely failed to meet their end which is to have the room ready for a paying customer arriving timely. All we were told was that they were sorry and that we could help ourselves to some complimentary Chips and cookies for the time we waited. A complete lack of accountability and a accommodation. Again the hotel is good , breakfast is great , rooms clean but just give them a call ahead of time and ask if your room will ready so you avoid my experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service staff was wonderful and the room was comfortable clean quiet and safe. I would stay here again. Loved the breakfast.
Stayed 2 nights in Jun 2025

6/10 Okay

Brenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
All employees were courteous and attentive! It’s an older property that needs a few upgrades to accommodate more guests. Really need to pay attention to security! There was a lot of what seemed like local townies coming in and out of the back doors of the pool area. A worker noticed but the young team of kids didn’t listen and did whatever they wanted. Fitness room was ok with 3 working machines and complimentary bottled water. Coffee was hot and breakfast smelled great! My family slept in so we didn’t get to indulge. But overall we had a decent stay except for having to leave the pool area due to those rowdy people.
Stayed 1 night in Jun 2025

10/10 Excellent

Isabel

Liked: Cleanliness, amenities
Awesome place thanks
Stayed 2 nights in Jun 2025

10/10 Excellent

G Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay with excellent breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was pretty great stay . We liked the it was clean neat overall. Also friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Marlene

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome room was amazing had a great experience all around!!! Would definitely stay again!!!
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Place was comfortable enough. Seemed a little dated but nothing crazy.
Stayed 1 night in Jun 2025

6/10 Okay

Scot, Hoffman Estates

Travelled with family
Liked: Cleanliness, staff & service
The property is convenient off the freeway with lots of shopping and food options close by. Our check-in went smooth and quick and the staff was friendly. The elevator could use some updating but worked for us while we were there. The beds (mattresses) were very uncomfortable and left us with sore backs. It was challenging to find a guide for the TV but it worked well with plenty of channels. Otherwise the room and property seemed clean and in pretty good condition.
Stayed 1 night in Jun 2025

10/10 Excellent

janele

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I wish there was bacon for breakfast
Stayed 1 night in May 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Noel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every single staff member that I dealt with was kind, friendly and eager to help. We were there due to an emergency and everyone was wonderful. The complimentary breakfast is one of the better ones and my kids loved the free cookies at the front desk. Our room was clean and comfortable. And extra points for having liquid hand soap in the bathroom! It’s a little thing but I wish more places provided this.
Stayed 1 night in May 2025

8/10 Good

Stone

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Customer service for front dest is average. The girl at the counter was not friendly or welcoming. The room was spacious and great. Love the two king size beds. The bathroom was nice and big. Fridge could be upgraded. There was a big closet that was not needed. Breakfast was nice with a good variety to select from. Pool area looked nice but we didnt get to enjoy because it was too crowded during our stay. Overall we had a good stay.
Stayed 1 night in May 2025

10/10 Excellent

norman

Travelled with family and small children
Liked: Amenities
Had a wonderful experience with checking in very friendly and even though I was early checking in it went with no problem room was clean great breakfast loved it only problem I can even think of was the Jacuzzi was out of order other than that very satisfying experience
Stayed 2 nights in Jun 2025

10/10 Excellent

stephen

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Elisea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were amazing. Really friendly, patient and welcoming. We loved the indoor poor and how late it stays open. The breakfast was really yummy and everything was great! Definitely booking again in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Fran

Stayed 1 night in May 2025

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, clean room and spacious.
Stayed 2 nights in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Place to Stay!

Our stay was overall excellent. The room was clean, spacious, and the bed was EXTREMELY COMFY. The check-in was quick, and the breakfast buffet was delicious. A few minor details: 1) we were given a handicap room, not sure why. 2) The shower/shower curtain did not keep the water inside the area. We went through multiple towels to clean it up. 3) The bathroom door would not stay open without a prop and the exhaust fan was not working.
Stayed 1 night in May 2025

8/10 Good

Kenneth

Stayed 1 night in May 2025