4/10 Huono
Cristina
21.8.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I typically do not write reviews, but I feel compelled to share my recent experience. While the bedroom area and linens were clean, several issues made my stay less than satisfactory.
The bedroom had a sliding door that did not have enough panels to cover the entire opening, which allowed light to enter and left noticeable gaps. Since I was on the ground floor in front of the pool I had to maneuver the curtain panels so that I wasn't seen from the outside but that left about a gap in the corner that was not covered. I also discovered that the screen door had been left open after housekeeping, and I unknowingly slept with it open on my last night.
The main door to the room was ill-fitted, allowing light to come in and I could see outside through the gaps. There was a chain, but no bolt to attach it to, no dead bolt, just a standard bedroom door lock. In the bathroom, there was a hole under the sink that also let in light from outside, and the grip treads in the bathtub were dirty.
After my first shower, I was unable to turn off the water. The only way to shut it off was to use a towel for grip and brace my foot against the wall. I requested a new room but was told that was not possible. When I asked to check out a night early, I was informed I would still be charged for the additional night due to their cancellation policy.
The food was not good, though the staff was polite and tried to help where they could.
Cristina
Yöpyi 3 yötä elokuussa 2025
