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Maki Hotel

3.5 star property

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Photo gallery for Maki Hotel

Interior
Restaurant
In-room safe, blackout curtains, soundproofing, iron/ironing board
Exterior
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
Uruguay 640, Pucón, de la Araucania, 4920459
  • Place, Santa Clara Monastery
    ‪9 min walk‬
  • Place, La Poza
    ‪11 min walk‬
  • Place, Enjoy Pucon Casino
    ‪12 min walk‬

Room options

View all photos for Standard Double or Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | View from room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 Queen Bed, No Windows

In-room safe, blackout curtains, soundproofing, iron/ironing board

Economy Room, 1 Queen Bed, No Windows

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Double Room, 1 King Bed, Accessible

In-room safe, blackout curtains, soundproofing, iron/ironing board

Business Double Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Maki Hotel

This hotel features coffee/tea in a common area, concierge services and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Maki Hotel offers 14 air-conditioned accommodations with a safe and a hairdryer. Smart televisions come with Netflix.

Bathrooms include a shower and complimentary toiletries. This Pucón hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Maki Hotel. During your stay, you're just a quick walk from Los Pozones. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Los Pozones and Museo Mapuche Pucon
Free breakfast is available daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Maki Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Pucón hotel.

Guests are served a free buffet breakfast daily from 8:30 AM to 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Maki Hotel Pucon
Maki Pucon
Maki Hotel Hotel
Maki Hotel Pucón
Maki Hotel Hotel Pucón

Maki Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 133 out of 163 reviews
Rating 8 - Good. 18 out of 163 reviews
Rating 6 - Okay. 8 out of 163 reviews
Rating 4 - Poor. 1 out of 163 reviews
Rating 2 - Terrible. 3 out of 163 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and they booked our activities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

NELBA

A beautiful Hotel. Room was spotless and spacious very comfortable and with a magnificensurroundings.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Barry

Nice people very helpful. We actually came back for another night later.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, amazing experience.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly, hotel and rooms were nice. I had an issue with my credit card and the staff helped me work through it and even let me stay my first night on faith that payment would work, instead of making a big deal about it. Glad I booked my weekend stay in Pucón here.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
lovely building- room was gorgeous and opened up on to a garden/deck which was a lovely space. friendly staff. highly recommend
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small room but adequate and a nice sized king mattress that two people can share. Solid breakfast. Accomodating and responsive front desk.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ullrich

Liked: Cleanliness, amenities, property conditions & facilities
All very clear, friendly and quick
Stayed 1 night in Jan 2026
Verified

8/10 Good

Oyantay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location and staff.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room and bed were comfortable, the front desk staff were very helpful and had excellent suggestions about the area.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and the accommodations exceeded our expectations in every way! We would absolutely stay there again.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel run by two very nice people. Food all local made..the hotel and proprietors are very much part of the community of pucon.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very friendly staff. We stayed in a room with a great view of villarica volcano. Also only a short walk to restaurants and shops. Hotel were able to provide gluten free breakfast.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Wonderful hotel. We really enjoyed that it was small and the service was very personal. Excellent breakfast too!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean and comfortable room with a super comfortable bed , balcony and terrific hotel staff!
Verified

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
The owners should be very of creating such a relaxing, comfortable hotel with excellent staff who are very friendly, knowledgeable, accommodating and well trained
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to move around. Nice crew. Good breakfast
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Pucon, great breakfast, best scrambled eggs on our travels. Staff were so friendly and hotel was spotless. Really quirky with lots of lovely artworks in the hotel. They should get in touch with Laundrette and bus company across the road to arrange to cut the tree down to give you unspoilt views of the volcano. Would defo stay here again.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Hotel Maki. The fabric art decorating the hotel is very beautiful as is all the natural wood. We had a lovely balcony overlooking a gorgeous garden. The staff was extremely helpful and friendly. Daily breakfast was wonderful. Can’t say enough good things. We would return and stay there again!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a conference and had a wonderful stay at Maki Hotel. The staff were all super friendly and kind and the room and property were well-kept and clean. Everything was in convenient walking distance. I genuinely could not have been happier!
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and amazing staff

My wife and I booked into Maki Hotel on short notice and were so happy with this choice. The staff were incredibly friendly, thoughtful and accommodating. We especially enjoyed the breakfast that Gonzalo and his team prepared each morning. The room was clean, comfortable and secure. We loved sitting on the balcony and observing the volcano in the distance.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
I’m torn on leaving 4* and not 5*, as the stay was really good; really friendly and helpful staff, clean and pretty hotel with a generous breakfast and helpful parking. The only issue is the hotel’s sound proofing and being located on the same street as a bus station. It means that without fail you will wake up when the first buses of the day travel down the street, which was usually 6am. Perhaps this is avoiding if you’re not facing the road, but we were and so it was a shame to be woken up every morning. Outside of that, everything was really good.
Stayed 4 nights in Dec 2025