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Candlewood Suites Virginia Beach Town Center by IHG

2.5 star property

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Photo gallery for Candlewood Suites Virginia Beach Town Center by IHG

Desk, blackout curtains, iron/ironing board, free WiFi
Lobby sitting area
Exterior
Fitness facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
4437 Bonney Rd, Virginia Beach, VA, 23462
  • Place, Mount Trashmore Park
    ‪3 min walk‬
  • Place, Sandler Center for the Performing Arts
    ‪18 min walk‬
  • Place, Virginia Beach Central Library
    ‪20 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(35 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Combined shower/bathtub, hair dryer, towels, soap

Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 873 reviews
The price is €110
includes taxes & fees
25 Jan - 26 Jan
Homewood Suites by Hilton Virginia Beach/Norfolk Airport

About this property

Candlewood Suites Virginia Beach Town Center by IHG

Hotel in Virginia Beach with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Virginia Beach Town Center by IHG offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. Cable televisions are provided. Kitchens offer fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

This Virginia Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Virginia Beach Town Center by IHG. During your stay, you'll be within walking distance of Sandler Center for the Performing Arts. Free WiFi in public areas, free self-parking and a 24-hour gym are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from Virginia Beach Boardwalk and 11 minutes from Naval Air Station Oceana
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Virginia Beach Town Center by IHG. Self parking is free.

This Virginia Beach hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 75 per stay
  • Maximum 3 (weight limit: 85 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Beach/Norfolk
Candlewood Suites Beach/Norfolk Hotel
Candlewood Suites Beach/Norfolk Hotel Virginia
Candlewood Suites Virginia Beach/Norfolk
Candlewood Suites Virginia Beach / Norfolk Hotel Virginia Beach
Candlewood Virginia Beach
Virginia Beach Candlewood Suites
Candlewood Suites Virginia Beach/Norfolk Hotel
Candlewood Suites Norfolk

Candlewood Suites Virginia Beach Town Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 871 reviews
Rating 8 - Good. 264 out of 871 reviews
Rating 6 - Okay. 87 out of 871 reviews
Rating 4 - Poor. 49 out of 871 reviews
Rating 2 - Terrible. 25 out of 871 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Quean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Nina, Bishopville

Stayed 1 night in Sep 2025

2/10 Terrible

Jordan

Stayed 1 night in Oct 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Howard

Liked: Staff & service, property conditions & facilities
No
Stayed 1 night in Sep 2025

4/10 Poor

Jackie

No coffee available all coffee beans were gone couldn’t find anyone to refill after waiting 10 minutes gave up and went out to get one. no milk for cereal or coffee no breakfast for the cost of this room I will stick to holiday inns from now on
Stayed 4 nights in Sep 2025

10/10 Excellent

Lucy, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Pleasant front desk staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Siedah

Disliked: Cleanliness, staff & service
Had to check out early because stuff made us feel uncomfortable!!
Stayed 3 nights in Jul 2025

2/10 Terrible

Heather

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived and checked in promptly. Facility is outdated with carpet staining and bubbling. Floor dirty. Smoke detector beeping in our room. Maintenance replaced battery however began beeping again in the middle of the night. Staff refused any adjustments at checkout.
Stayed 1 night in Aug 2025

10/10 Excellent

Pedro, Newport News

Liked: Cleanliness, staff & service, property conditions & facilities
My whole experience was great.
Stayed 1 night in Aug 2025

10/10 Excellent

wallace

Liked: Cleanliness, staff & service, property conditions & facilities
It did the job.
Stayed 2 nights in Aug 2025

6/10 Okay

Tori

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The team at Candlewood Suites Virginia Beach Town Center deserves real credit for their outstanding customer service. Every staff member I encountered was friendly, responsive, and genuinely helpful. They made check-in smooth and were quick to address questions or requests throughout my stay. That said, the property itself is in serious need of renovation. The furniture, flooring, and fixtures feel outdated and worn, and some areas of the hotel could use a deep cleaning. It’s clear that maintenance and updates haven’t kept pace with what guests expect from an IHG property. One odd and inconvenient policy: basic kitchen appliances like toasters and blenders are locked up in the lobby, and you have to check them out. For an extended-stay hotel, where guests rely on those amenities, that’s a hassle and not guest-friendly. If IHG invests in much-needed upgrades and refreshes the space, this hotel has the potential to be a great option—especially with such an excellent staff already in place. But until then, expect great service paired with a less-than-ideal facility.
The shower
The whole shower and bathtub area has major corking
Inside of the microwave
Locked up appliances
Stayed 5 nights in Jul 2025

8/10 Good

Vivian

Stayed 1 night in Mar 2025

4/10 Poor

Mya

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a roach in the middle of the floor on check in.
Stayed 1 night in Jul 2025

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Teneshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the room. The staff was nice, no matter who I encountered. The room was clean and I would book again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that fresh brewed coffee was available 24/7. The beds were comfortable and I loved having a kitchen with a large refrigerator.
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained and clean property
Stayed 3 nights in Jun 2025

10/10 Excellent

Madeline

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like that every thing was clean, our room had a kitchenette, dinning and living room also...staff was nice... We drove 6 hours and was able to check in early... Will recommend to my friends and family.
Stayed 2 nights in Jun 2025