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Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

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Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Café
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Gym

Explore the area

View in a map
1480 Crystal Drive, Arlington, VA, 22202
  • Place, Fashion Center at Pentagon City
    ‪11 min walk‬
  • Place, Arlington National Cemetery
    ‪2 min drive‬
  • Place, Pentagon
    ‪3 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible (Comm Accessible, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.2 out of 10
Very good
(100 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(136 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(84 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn National Airport/Crystal City by IHG
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 2,049 reviews
The price is €96
includes taxes & fees
22 Nov - 23 Nov
Holiday Inn National Airport/Crystal City by IHG

About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotel with free airport shuttle, near Arlington National Cemetery
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Crowne Plaza Crystal City-Washington, D.C. by IHG offers 308 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Crystal City-Washington, D.C. by IHG. During your stay, you'll be within walking distance of Pentagon. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Smithsonian Institution and a few minutes from National Mall
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Crystal City-Washington, D.C. by IHG. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Arlington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C. by IHG has a restaurant on site.
Potomac Social Tavern – This gastropub specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults and USD 7.00 to 8.00 for children
  • Covered self-parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Reviews

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 518 out of 1009 reviews
Rating 8 - Good. 250 out of 1009 reviews
Rating 6 - Okay. 112 out of 1009 reviews
Rating 4 - Poor. 65 out of 1009 reviews
Rating 2 - Terrible. 64 out of 1009 reviews

Reviews

8/10 Good

Semeon Seyoum

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Irina

Travelled with family
Disliked: Staff & service, property conditions & facilities
very old hotel.
Stayed 2 nights in Aug 2025

4/10 Poor

Leslie

Business traveller
Disliked: Cleanliness, staff & service, amenities
Everyone has a damn attitude here. Front desk women (both morning and afternoon) are just nasty and can’t even have the decency to look you in the eye or fake a smile. NOBODY PICKS UP THE PHONE, so good luck if you ever need anything or just have a question. Same nasty, rude women probably also refuse to answer calls unless for new bookings (my guess). Airport van driver also rude because he was stupid enough to not recognize the color of my luggage and got mad at me. Make it make sense. It is mediocre at best. The property is run down in a mediocre area of this crystal city place which I would never visit if it was not for a business trip. Places like these often can be more pleasant if staff were not so blatantly miserable with their jobs. I would not stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

shelby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I wouldn't recommend this place when i got there
Stayed 4 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice and clean hotel, close to all necessities. Friendly staff. City itself is a bit too hipsterish for our taste, but if you're into craft beers, fancy cocktails/mocktails and fusion food this hotel is right in the center of it all. Darn near impossible to get a Corona and Espresso Martini in this area.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and close to mall and so many restaurants
Stayed 3 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
A perfectly acceptable hotel in a very safe, boring area, very close to the airport. Perfect for what it is, don’t go if you’re looking for a fun time.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharlondrea Basquine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get away with family
Stayed 4 nights in Aug 2025

6/10 Okay

Jennifer

Liked: Property conditions & facilities
Disliked: Staff & service
The receptionist was not very welcoming and barely spoke 2 words
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Saphiya Mohamed

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Mia

Travelled with family
Disliked: Staff & service, property conditions & facilities
I had a bad experience with my room caught on fire due to a faulty ac unit. Loss possessions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Stayed 5 nights in Aug 2025

8/10 Good

Mohammad, Harrisonburg

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe area
Stayed 2 nights in Aug 2025

10/10 Excellent

Latiya

Business traveller
Liked: Staff & service, property conditions & facilities
This is my go to for the DC area. I love it
Stayed 2 nights in Aug 2025

8/10 Good

Brett

Travelled with family
Stayed 5 nights in Jul 2025

6/10 Okay

donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Came back to find a fire had broken out...thank god it wasnt on our floor but it was floor just above us, but on opposite end of hall. I had my 10 year old grandson with me on our stay and he was very shaken up and was very scared throughout the night:(
Stayed 3 nights in Aug 2025

2/10 Terrible

Keyz

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We had to leave the hotel because someone was smoking in the room
Stayed 2 nights in Aug 2025

10/10 Excellent

Arah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crowne Plaza was an amazing place to stay. The shuttle to and from the airport was convenient! The shuttle comes and leaves every 30 minutes and the drivers were very respectful and friendly. The front desk staff were patient and helpful. The room was clean and comfortable with all needed amenities. There are restaurants and stores in walking distance. I felt safe walking at night and in the hotel at night! Highly recommend this location! Will definitely book again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Chimere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Getrude

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I booked two rooms, and both were dirty. The television didn’t work and was never fixed, even though we stayed for four days. I booked a king-size bed but was given a room with two full beds instead. The bathtub issue was also never addressed. If I could give this place zero stars, I would. The experience was terrible, and the front desk staff member on August 6th around 4 PM clearly needs retraining. Expedia did their part to help, but my overall experience at this hotel was awful.
Stayed 4 nights in Aug 2025

4/10 Poor

Senait

Stayed 4 nights in Aug 2025