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Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
Exterior
Café
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
1480 Crystal Drive, Arlington, VA, 22202
  • National Mall
    ‪2 min drive‬
  • Arlington National Cemetery
    ‪2 min drive‬
  • White House
    ‪5 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotel with free airport shuttle, near Arlington National Cemetery
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Crowne Plaza Crystal City-Washington, D.C. by IHG offers 308 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Crystal City-Washington, D.C. by IHG. During your stay, you'll be within walking distance of Fashion Center at Pentagon City. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Smithsonian Institution and a few minutes from National Mall
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Crystal City-Washington, D.C. by IHG. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Arlington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C. by IHG has a restaurant on site.
Potomac Social Tavern – This gastropub specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults and USD 7.00 to 8.00 for children
  • Covered self-parking fee: USD 44 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 506 out of 1007 reviews
Rating 8 - Good. 258 out of 1007 reviews
Rating 6 - Okay. 120 out of 1007 reviews
Rating 4 - Poor. 63 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Gwyneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Micah

Travelled with partner
Liked: Amenities, property conditions & facilities
I stayed here recently for a weekend for some shopping and sightseeing and found that it was a good option as it was close to several food and shopping options as well as the metro. The hotel offers a shuttle both to and from the airport so that was also a big plus for us. The one issue that we had was that while we paid for breakfast via Expedia, the hotel indicated that they were not seeing that we had that option available to us. We therefore had to pay for breakfast for each of the days we were there. (Major disappointment)
Stayed 4 nights in Feb 2025

8/10 Good

Nickolas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a good place to lay our head but the room showed its age. Bathroom ceiling looked like it was about to crumble and the light was rusted out of the mount. Otherwise the room was clean and they swapped towels each day and cleaned the room every day as well.
Stayed 3 nights in Feb 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service
Walk to metro station was very far. Carpet pretty outdated. We turned heat on and there was a sickening smell that came out. Tub needed a good scrubbing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Stayed 1 night in Feb 2025

8/10 Good

Rachel

Stayed 1 night in Feb 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again
Stayed 5 nights in Feb 2025

4/10 Poor

Shannon

Travelled with family and small children
Disliked: Staff & service
The biggest issue we had was that the shuttle hours were posted for pickup from the airport. We called to verify and were assured we would have transportation. Not only did they not pick us up, the staff member claimed they were there, which was verified incorrect by the airport staff that stood with us waiting. The hotel staff wouldn’t even let me finish a sentence, just kept telling me I was wrong. I travel for business often, including at this hotel but would definitely not recommend it to anyone. This property continues to decline.
Stayed 1 night in Feb 2025

8/10 Good

Molly

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff at the front desk were pleasant and helpful. Special mention Abdullah, Hadid, The staff at the Veranda cafe, special mention.Desat. . The hotel could do better with amenities, no shower caps in the bathrooms. The bed linen is creased and there was hair when I turned down the bed cover which makes one wonder if the sheets were clean. Also an body odour from the sheets like they were not fresh. Property conveniently located to restaurants, church, convenience stores.
Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but noisy.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 1 night in Feb 2025

10/10 Excellent

Alberto

Stayed 1 night in Feb 2025

8/10 Good

Karim

Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
You stole my money!!!!!
Stayed 4 nights in Feb 2025

8/10 Good

MARIA

Travelled with partner
The property was very clean. The room was clean and the bed was very comfortable On the other hand the hotel has three elevators. Our room was on the twelve floor and by the third day we there only one elevator was working
Stayed 4 nights in Feb 2025

6/10 Okay

Paul

Disliked: Amenities, property conditions & facilities
This hotel is living off its name. What was a great and respected brand is now a dirty, dated and dilapidated hotel. In fact, it’s only a few notches away from being a motel.
Stayed 2 nights in Feb 2025

2/10 Terrible

Matthew

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and the hotel was very nice. Staff needed help, they weren’t very friendly
Stayed 1 night in Feb 2025

2/10 Terrible

Corinthia

Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in the room was neat and clean. Also the room came with all the necessities that I needed...including a hair dryer, a keurig and a refrigerator.
Stayed 1 night in Feb 2025

8/10 Good

Kuron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid overall

Way too expensive overall in my opinion. $44 a night for parking is insane. Breakfast was great though. Rooms could use a hair dryer too.
Stayed 1 night in Feb 2025

4/10 Poor

Néstor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible customer service, booked a king bed room lady told me sense it was standard they gave me a two bed room, doesn’t make any sense cuz that would be something I could see right away. I’m 22 but she treated me like a kid worse experience ever
Stayed 1 night in Feb 2025