6/10 OK
Kathleen
Matkusti pienten lasten kanssa
11.8.2025
Hotel Heron is situated in a walkable part of Old Town Alexandria. The room and bathroom were nice and comfortable. The housekeepers were lovely people who did a nice job.
But….the rooftop bar was OFF. The cocktails were incorrect, the “fancy grilled cheese” was soft mini buns with pickles and cheese ( NOT grilled).
Weird.
The woman at check in insisted that the amenities fee was $137 PER DAY. I was tired from traveling and said I have written confirmation to the contrary but she was adamant. At the very least, she was a TERRIBLE communicator. At check out (different lady), the invoice was correct just like the written confirmation. Was an aggravating check in experience.
The in room movie rental (my 8 year old wanted to watch something) was $22, yikes. He watched it for about 20 minutes. We learned the “amenities” were very expensive.
The Lobby area was comfortable, the morning coffee set up was fine.
Kathleen
Yöpyi 4 yötä elokuussa 2025



























