Best Western Watertown Inn and Suites

2.5 star property

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Photo gallery for Best Western Watertown Inn and Suites

Indoor pool, open 7 AM to 11 PM, pool loungers
Blackout curtains, iron/ironing board, free cots/infant beds
Reception
Lobby
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3901 9th Ave Se, Watertown, SD, 57201
  • Place, Terry Redlin Museum
    ‪14 min walk‬
  • Place, Redlin Art Center
    ‪14 min walk‬
  • Place, Dakota Sioux Casino
    ‪14 min drive‬
  • Airport, Watertown, SD (ATY-Watertown Regional)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

1 King Bed,Non-Smoking,Communication Assistance,Work Desk,Ergonomic Chair,High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

King Room with Mobility Accessible Tub

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds,Non-Smoking,Work Desk,Ergonomic Chair,High Speed Internet Access

  • Sleeps 4
  • Free Wi-Fi

Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower

  • Sleeps 4
  • Free Wi-Fi

Queen Suite with Two Queen Beds and Sofa Bed

  • Sleeps 6
  • Free Wi-Fi

Suite with Two Queen Beds and Communication Assistance

  • Sleeps 6
  • Free Wi-Fi

Suite-1 King Bed,Non-Smoking,Separate Bedroom,Sofabed,Work Desk,Ergonomic Chair,Microwave and Refrigerator

  • Sleeps 4
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Ergonomic Chair, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4
  • Free Wi-Fi

King Suite with Sofabed - Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Best Western Watertown Inn and Suites

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and a children's pool.
Best Western Watertown Inn and Suites offers 66 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with satellite channels.

This Watertown hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Watertown Inn and Suites. During your stay, you'll be within walking distance of Terry Redlin Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Terry Redlin Museum and 6 minutes from Goss Opera Hall
  • Dogs welcome for a fee
Best Western Watertown Inn and Suites offers its guests a kids' pool, an indoor pool, a waterslide, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The family-friendly Best Western Watertown Inn and Suites also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Watertown hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Watertown Suites Watertown
Best Western Watertown Inn Suites
Holiday Inn Express Hotel Suites Watertown
Best Western Watertown Inn and Suites Hotel
SureStay Plus Hotel by Best Western Watertown
Best Western Watertown Inn and Suites Watertown
Best Western Watertown Inn and Suites Hotel Watertown
Holiday Inn Express Hotel Suites Watertown an IHG Hotel

Best Western Watertown Inn and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 329 out of 611 reviews
Rating 8 - Good. 176 out of 611 reviews
Rating 6 - Okay. 50 out of 611 reviews
Rating 4 - Poor. 33 out of 611 reviews
Rating 2 - Terrible. 23 out of 611 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great overall stay would stay again.
Stayed 1 night in Jan 2026

8/10 Good

Jeff

Stayed 1 night in Jan 2026

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, easy access to highway, clean. Only issue was lack of vanity in bathroom. Nowhere to put toiletries!
Stayed 1 night in Jan 2026

2/10 Terrible

Nicole Leah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool area was grossly understaffed. I had a grown man screaming at my 10 year old daughter then tried to start a physical fight with me when i stepped in between them. There is no cameras or staff presence in this area of the hotel. When I spoke to the staff about the situation, I was told she couldn't do anything about the situation and to call the police.
Stayed 1 night in Jan 2026

10/10 Excellent

Allison

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Women at the front desk was so helpful and was managing everything very well even though it was super busy.
Stayed 1 night in Jan 2026

8/10 Good

Frank

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Jan 2026

6/10 Okay

chris

Stayed 2 nights in Jan 2026

10/10 Excellent

donald

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly staff. Pool area is awesome.
Stayed 4 nights in Dec 2025

10/10 Excellent

Douglas, Irvington

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing and the kids enjoyed the water area. Only downside was that there was adults in the water area standing around drinking beer. Overall the stay was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul F Fredrick

Nice
Stayed 1 night in Dec 2025

10/10 Excellent

Alicia

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jacob

Stayed 1 night in Dec 2025

4/10 Poor

Kristina

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom in the suite had mold/mildew in it and the water wouldnt go down the tub. We got home and my mom got super sick. We were room 225 and we probably will be making a choice to go to another hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was a great hotel. Only complaint is that the 1 charging station was not working, so I had to venture out in the cold to charge.
Stayed 1 night in Nov 2025

10/10 Excellent

Les

Stayed 1 night in Dec 2025

4/10 Poor

Derrick

Stayed 1 night in Dec 2025

10/10 Excellent

Fetu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Riley

Travelled with family
Booked several rooms, then found out that it was for the following week. Couldn't get a refund nor would they let me trade for the night I stayed there
Stayed 1 night in Nov 2025

10/10 Excellent

SALLY

Stayed 2 nights in Nov 2025

10/10 Excellent

Kassidy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yep
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and spacious suite! It had a separate sleeping are that had a door between the bedroom and the living room.
Stayed 1 night in Nov 2025