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Novotel Wellington

4.5 star property

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Photo gallery for Novotel Wellington

Exterior
View from room
Breakfast, lunch and dinner served
Reception
Reception

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
133 The Terrace, Wellington, 6011
  • Lambton Quay
    ‪2 min walk‬
  • Te Papa
    ‪13 min walk‬
  • Interislander Ferry Terminal
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room, 2 Double Beds, City View

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room, 2 Double Beds

8.8 out of 10
Excellent
(33 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Novotel Wellington

Luxury hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
Novotel Wellington offers 139 accommodations with a safe and a hairdryer. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Wellington. During your stay, you're just a quick walk from Wellington Central Business District. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Wellington Cable Car and 3 minutes on foot from Lambton Quay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and concierge services are also featured at the luxury Novotel Wellington. For a fee, parking is available.

This 4.5-star Wellington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Caucus Restaurant – This restaurant serves breakfast, lunch and dinner.
Caucus Bar – This bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Korean, Maltese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (NZD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Caucus Bar
  • Caucus Restaurant

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (79 centimetre high)
  • Lift (99 centimetre wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: NZD 90
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 90
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 37 per person
  • Valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in fee: NZD 90 (subject to availability)
  • Late check-out fee: NZD 90 (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Hotel Wellington
Novotel Wellington
Wellington Novotel
Novotel Wellington Hotel Wellington
Novotel Wellington Hotel
Accor Wellington
Novotel Wellington Hotel
Novotel Wellington Wellington
Novotel Wellington Hotel Wellington

Novotel Wellington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 415 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Doan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean an tidy an staff were very friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to shops, clean room
Stayed 2 nights in Apr 2025

10/10 Excellent

christine

Travelled with group
Liked: Amenities
The hotel staff was excellent. Tgey were very helpful and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities
Service was great. Hotel room was clean and had a comfortable big bed. Only there one night so didn’t use hotel facilities or restaurant but restaurant and bar looked good. Valet parking was a great service but unfortunately I had to park myself but fully understand as big car and left hand drive so I was fine with this. Just got charged full price rather than self park. Otherwise a great hotel to stay in.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The bed. I’m going to get rid of my bed and buy one exactly the same as soon as I get home.
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Novotel and stay there often. Great location with easy access to Lambton Quay’s great shopping. Staff always super friendly. Rooms are nice with very comfortable beds. For the price, it’s great value :)
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities
Fresh milk
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Mar 2025

10/10 Excellent

Qikan

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Craig

Stayed 1 night in Mar 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking and location not easy to access

Found it very hard to find parking near the hotel. Initial check in was very confusing as to what floors to go to for meals and access to shopping centre. A map of the city would have been great. Particularly finding the ferry terminal for transferring to the South Island.
Stayed 1 night in Mar 2025

6/10 Okay

Erik

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property needs a lot of renovations. Elevators dated, rooms dated. Bathroom in our room was poor, toilet seat needed replacing, bathtub shower has permanent marks in the tub. Remotes full of dust, did not feel like a 4.5 star hotel at all. 3.5 at best in our opinion. Breakfast very average, older guests seem to be staying there and be enjoying it overall however for 2 people in our late 20’s, wasn’t impressive. Would not stay again. Hotel well located.
Stayed 3 nights in Feb 2025

8/10 Good

Angaddeep

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to cable car and rest of street from their back hotel lift very mindfully designed
Stayed 1 night in Feb 2025

8/10 Good

William McDonald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

6/10 Okay

Srijit

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Didn’t even have bottled drinking water in the room which is normally provided by all 4 or 5 star properties
Stayed 2 nights in Feb 2025

10/10 Excellent

Harmeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and polite staff who checked us in quickly and efficiently. Really appreciated the gesture from the management as well to mark our celebration. Lovely comfortable spacious room with a beautiful view of the waterfront. The bed was very comfortable and the location is also very good. The restaurant is good for dinner however the breakfast needs improvement as it’s got a small variety and is the same every single day. Overall highly recommended.
Stayed 3 nights in Feb 2025

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good hotel, friendly staff
Stayed 3 nights in Oct 2024