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Country Inn & Suites by Radisson, West Bend, WI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, West Bend, WI

Property amenity
1 bedroom, hypo-allergenic bedding, down duvets, desk
Indoor pool
Exterior
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2000 Gateway Ct, West Bend, WI, 53095
  • Kettle Moraine Ice Center
    ‪15 min walk‬
  • Washington County Fair Grounds
    ‪4 min drive‬
  • West Bend Country Club
    ‪10 min drive‬
  • Fond du Lac, WI (FLD-Fond du Lac County)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Studio Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

King, Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, West Bend, WI

Suburban hotel with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a library, express check-out and a fireplace at reception.
Country Inn & Suites by Radisson, West Bend, WI offers 58 accommodations with DVD players and coffee/tea makers. Beds feature down duvets. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, West Bend, WI. During your stay, you'll be within walking distance of Kettle Moraine Ice Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a lift and library
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Kettle Moraine Ice Center and a few minutes from Eisenbahn State Trail
Free breakfast is served daily. Public spaces have free WiFi. An indoor pool, a library, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, West Bend, WI. Free self parking is available.

This West Bend hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Country Carlson West Bend
Country Inn Carlson West Bend
Country Inn Suites by Radisson West Bend WI
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend

Country Inn & Suites by Radisson, West Bend, WI Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 336 out of 808 reviews
Rating 8 - Good. 249 out of 808 reviews
Rating 6 - Okay. 125 out of 808 reviews
Rating 4 - Poor. 66 out of 808 reviews
Rating 2 - Terrible. 32 out of 808 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Toni

Travelled with family
Disliked: Cleanliness, room comfort
We chose to stay due to location. Staff was friendly enough. Elevator wasn't working and we were on 2nd floor. The hallways were not very clean-you could tell they were not vacuumed all the way to the wall, behind the doors, etc in quite some time. Our room was fairly clean-but again behind and under things not cleaned well. The furniture had a lot of wear and tear (drawers/doors wouldn't close due to damage). The room was a nice size and had been updated as far as flooring paint and decor. Internet worked well. Hot tub jets were very low pressure.
Stayed 1 night in Jun 2025

4/10 Poor

Sherry

Travelled with family
Liked: Cleanliness
I've stayed at Country Inn & Suites in several states, but this is one I won't be staying in again. My first impression was that the front desk staff was rude and dismissive. No friendly greeting. There was a big sign about the elevator being out of order - not an issue for me, but I know it was for others. I was given a handicapped room, which I hadn't requested, and the holder in the bathroom for the showerhead was partially broken, so couldn't be moved. The room was clean enough - small things, but the worst was the staff. We came back to the motel about 10:00 p.m., and staff was washing the floor in the lobby. She didn't greet us - just gave us a dirty look for having interrupted her cleaning. Just not pleasant at all. No excuse for rudeness.
Stayed 1 night in May 2025

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible. It was dirty and the staff was either rude or unavailable. I will never stay here again. neither should anyone else. The elevator was not working during our whole stay and had been down for two weeks. The front desk said that we should have asked if they had a working elevator when we booked the hotel. The hotel was so dirty and disgusting I took pictures of it so that I would have proof. it was auful
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Janelle

Travelled with family
Liked: Staff & service
Quick & easy
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Poor condition, dirty

At check in the woman had been eating food, licked her fingers and used one hand to do everything else to check us in. Once in the room it was noted that huge scratches were made from moving furniture, rips in the curtains, large stain in the chair, pleather covering was ripped on the chair In the bathroom hair was on the floor and cut fingernails. I used a towel to clean it up, and the towel became black/red with whatever was all over the floor. I asked to move rooms and brought her the towel. No appology was given and she said she would try as they were full. She did. Next room was in similar condition. I didnt have time to check bathroom floor as we had some other guests joining us.
Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Plumbing wasn’t the best for the room we stayed in. But everything else was simple, all we needed.
Stayed 1 night in May 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and very helpful
Stayed 1 night in May 2025

10/10 Excellent

Dao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Marc

Travelled with family
Liked: Staff & service

Probably not again

The elevator was not working and we were on the 3rd floor. My wife had been ill and it’s difficult for her to walk up the stairs. Also, no ice or vending machines on the upper floors
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Douglas

None
Stayed 2 nights in Apr 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

wendy

Stayed 1 night in Mar 2025

6/10 Okay

BRIAN

Business traveller
Liked: Cleanliness, property conditions & facilities
First impressions: made to feel as though I was a bother and had interrupted her conversation with someone in the back room. This is the second Country Inn booking for me in the last month. Both have been disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

CHRIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kevin, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place to stay for a couple nights.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sierra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was so kind!!! They greeted us every time we walked through the lobby. When we needed anything, they were quick to assist! We will definitely stay again when we come back to visit family in Wisconsin.
Stayed 3 nights in Mar 2025

6/10 Okay

Cindy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Dan, Eau Claire

Liked: Cleanliness, amenities
Very sparce decor, towel had stain on it.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly, Onalaska

Stayed 1 night in Mar 2025