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Hotel Indigo West Chester - Downtown by IHG

4.0 star property

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Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Meeting facility
Creator video - submitted by The Design Tourist
Exterior
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
39 E.Gay Street., West Chester, PA, 19380
  • Place, Chester County Historical Society
    ‪2 min walk‬
  • Place, West Chester University of Pennsylvania
    ‪9 min walk‬
  • Place, Chester County Hospital
    ‪19 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Free WiFi, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner | Free WiFi, bed sheets

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Room amenity

Suite, 1 King Bed, Corner

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi, bed sheets

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, Multiple Beds, Accessible (Communications)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Corner

Standard Room, 2 Queen Beds, Corner | Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Room, Multiple Beds, Roll-in Shower (Mobility Accessible) | Free WiFi, bed sheets

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Free WiFi, bed sheets

Standard Room, Multiple Beds

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility) | Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Indigo West Chester - Downtown by IHG

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre.
Hotel Indigo West Chester - Downtown by IHG offers 108 accommodations. This West Chester hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Indigo West Chester - Downtown by IHG, you're just a quick walk from Chester County Historical Society. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at WC Seafood Kitchen, a seafood restaurant that serves seafood
  • Amenities include a 24-hour business centre, 2 meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • Steps from Chester County Historical Society and 11 minutes on foot from West Chester University of Pennsylvania
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and 2 meeting rooms.

WiFi is free in public spaces. Hotel Indigo West Chester - Downtown by IHG also features a 24-hour fitness centre, express check-in, and express check-out.

This 4-star West Chester hotel is smoke free.

WC Seafood Kitchen – This seafood restaurant specialises in seafood and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room 109 Speakeasy – On-site cocktail bar. Open daily.
Corner Cafe – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Cafe
  • Room 109 Speakeasy
  • WC Seafood Kitchen

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 136 reviews
Rating 8 - Good. 11 out of 136 reviews
Rating 6 - Okay. 5 out of 136 reviews
Rating 4 - Poor. 1 out of 136 reviews
Rating 2 - Terrible. 3 out of 136 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Beth

Stayed 1 night in Dec 2025

10/10 Excellent

Colleen

Stayed 1 night in Jan 2026

10/10 Excellent

Jeannie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, comfortable and great front desk staff,
Stayed 1 night in Jan 2026

10/10 Excellent

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new hotel. Excellent staff, friendly and accommodating. Very pet friendly. Every staff member greeted both myself and my dog with enthusiasm. Perfect location in downtown West Chester. Parking in garage next store. Special price for guest. Does not accommodate vehicles needing higher height limits. Only 2 spaces for unloading luggage. Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

Lygeia

Stayed 1 night in Dec 2025

4/10 Poor

Martin

Liked: Cleanliness
Disliked: Amenities
Upon reviewing, i believe they did not give us a king suite corner. It was later when we got there so i was not going to complain at that point, but we paid for a room we did not receive
Stayed 1 night in Dec 2025

10/10 Excellent

GOPAL, maywood

Stayed 2 nights in Nov 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Kasey

Stayed 1 night in Nov 2025

10/10 Excellent

David, Merrimack

Liked: Cleanliness
Well located
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Very nice hotel in the middle of downtown West Chester. Lots of fine dining and bars.
Stayed 1 night in Aug 2025

10/10 Excellent

Mallory N

Stayed 1 night in Nov 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Darlene

Great hotel! Clean, great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean! Staff was very helpful and friendly. West Chester itself is awesome. Very walkable and many dining/shopping options. We will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is brand new with a great, comfortable atmosphere. Location could not be better with everything you need in walking distance. The only thing is that I would not hang out in the lobby lounge because it smells like fish from the attached seafood restaurant which is too bad.
Stayed 2 nights in Oct 2025

10/10 Excellent

WIlliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Westchester

Wonderful room very clean and spacious beautiful bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to LOVE about this hotel! The decor is gorgeous, location perfect. The rooms are spacious and feel like home. The bedding was so nice, staff was friendly and very knowledgeable about the area and the building of the property. We will definitely be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Stayed 1 night in Sep 2025