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River Valley Inn

2.0 star property

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Photo gallery for River Valley Inn

Exterior
Studio Suite, Multiple Beds | Desk, laptop workspace, free WiFi, bed sheets
Studio Suite, Multiple Beds | Desk, laptop workspace, free WiFi, bed sheets
Basic Studio, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets
Studio Suite, Multiple Beds | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
20 West St, West Hatfield, MA, 01088
  • Place, Pioneer Valley Indoor Karting
    ‪1 min walk‬
  • Place, Smith College
    ‪5 min drive‬
  • Place, University of Massachusetts Amherst
    ‪14 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪47 min drive‬

Room options

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Basic Studio, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Desk, laptop workspace, free WiFi, bed sheets

Studio Suite, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

River Valley Inn

Motel in West Hatfield with free parking
Along with a 24-hour front desk, this smoke-free motel has free self-parking and free Wi-Fi in public areas. Housekeeping is available on request.
River Valley Inn offers 20 accommodations with a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at River Valley Inn, you're just a quick walk from Pioneer Valley Indoor Karting. Enjoy features like free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a water dispenser
  • Steps from Pioneer Valley Indoor Karting and 5 minutes by car from Congregation Beth Israel
River Valley Inn offers its guests a water dispenser. WiFi is free in public spaces. Self parking is free.

This West Hatfield motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests will receive lockbox information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number C0471651270
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hatfield Inn
River Valley Inn Motel
River Valley Inn West Hatfield
River Valley Inn Motel West Hatfield

River Valley Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 102 reviews
Rating 8 - Good. 31 out of 102 reviews
Rating 6 - Okay. 9 out of 102 reviews
Rating 4 - Poor. 7 out of 102 reviews
Rating 2 - Terrible. 3 out of 102 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice host/owner. Clean & convenient to UMASS. Good value for money.
Stayed 2 nights in Oct 2025

8/10 Good

JIM

Liked: Staff & service, room comfort
New owner was very nice at check in offering snacks, coffee and a small gift bag with chips and chocolates. Room was small and dated but updated floor and bathroom along with nice bedding, very comfortable nights sleep!
Stayed 1 night in Oct 2025

8/10 Good

Giovanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night (there for Family weekend at UMass Amherst). The owner (Christopher) called ahead of time to ask about our arrival time and to see what temperature we would want the room set up at. He welcomed us upon arrival. Quick and easy check-in. The room was very clean. Bed (we had a king size) was comfortable. AC/heating unit worked very well. I would definitely consider staying here again if we can’t find a closer to Amherst alternative.
Stayed 1 night in Oct 2025

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere
Stayed 1 night in Oct 2025

10/10 Excellent

Alwyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Unexpected Gem!

This was an unexpectedly exellent stay. The rooms were very spacious, very clean. The owner was very pleasant and helpful. The beds were also quite comfortable! Having stayed at two other properties during our visit to the area, I can say that the River Valley Inn outshined the others. We should have booked there for more nights.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and friendly staff. Rooms have a mini-fridge and microwave which really helps. Comfortable and nice. Not a 5-star property but met my immediate needs.
Stayed 1 night in Oct 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the area. Basic room but very clean and neat.
Stayed 1 night in Oct 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
I would stay here again. The room is very basic but very clean. The staff is friendly and helpful
Stayed 1 night in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled by the new owners. Interesting old motel.
Stayed 5 nights in Oct 2025

4/10 Poor

john

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
No coffee service in room and office lobby was not open until 8 AM without special request. Found used towels in our bathroom- had to ask for clothes hangers and cups for water Refrigerator was iced up. Management was gracious but having to repeatedly ask for basics was tiring and it was poor vale for $
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This was a lovely stay. My room was far larger than I expected, clean, newly renovated, well priced. It was literally 7 minutes from Northampton where the rooms were 3 times the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, check in was easy, owner friendly, bed was comfortable - only complain would be no clothes hangers or closet, and another choice besides Roku TV would have been nice. My mom wanted to watch NBC news and we couldn’t find it.
Stayed 1 night in Oct 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Recently renovated and very clean.
Stayed 1 night in Sep 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Room was super clean and was perfect for a place to sleep that was quiet. However, the scent in the room was very overbearing and I don’t think the door locks from the inside, which didn’t feel safe.
Stayed 1 night in Sep 2025

4/10 Poor

Aimee

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is clean and renovated. Very quiet!
Stayed 1 night in Sep 2025

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

francis, Rochester

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Ellen

Travelled with family
Liked: Staff & service
It was a fine place for one night but nothing special
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little place to stay

Check in was nice and easy, the lady running the front desk was very friendly and helpful. The hotel itself looks like an older hotel that was recently renovated. Nice beds, nice bathroom, a mini fridge and microwave in the room. No complaints, I was pleasantly surprised with everything. 5 stars.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Autumn R., Morongo Valley

Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025