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DoubleTree by Hilton West Kelowna

4.0 star property

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Photo gallery for DoubleTree by Hilton West Kelowna

A modern indoor swimming pool with clear glass walls, large windows offering a view of the outdoors, and contemporary lighting fixtures.
A terrace with outdoor furniture and a table set with a glass of orange juice and a bowl of chips.
A modern living room with a sectional sofa, a coffee table, and a large abstract painting on the wall.
Restaurant
A hotel with a modern design, featuring multiple floors and balconies.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Place, Westbank Centre Park
    ‪4 min walk‬
  • Place, Off the Grid Organic Winery
    ‪11 min walk‬
  • Place, Gellatly Bay Waterfront
    ‪2 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

A modern hotel room with a large window, a desk, a chair, and a sofa.

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, and a chair.

Room, 1 King Bed

9.8 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Fitness room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

A hotel room with a large bed, a flat-screen TV mounted on the wall, a modern abstract painting, and a blue headboard with a bedside lamp.

2 Bedroom 2 Bathroom Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a view of the city.

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

A hotel room with a bed, a nightstand, a lamp, and a chair.

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Corner

A hotel room with a large bed, a desk with a lamp, a wardrobe, and a window with curtains.

Room, 2 Queen Beds, Corner

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Bedrooms

A hotel room with a large bed, a flat-screen TV mounted on the wall, a modern abstract painting, and a blue headboard with a bedside lamp.

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Fitness Room With 1 King Bed And Pull Up Bay

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

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TownePlace Suites by Marriott West Kelowna
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 1,390 reviews
The price is €175
includes taxes & fees
3 Aug - 4 Aug
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About this property

DoubleTree by Hilton West Kelowna

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
DoubleTree by Hilton West Kelowna offers 77 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This West Kelowna hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site.
During your stay at DoubleTree by Hilton West Kelowna, you're just a quick walk from Westbank Centre Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute drive from Okanagan Lake and 8 minutes from Mission Hill Family Estate
  • Dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton West Kelowna offers its guests an indoor pool and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3800 square feet (342 square metres) and includes conference space. The business-friendly DoubleTree by Hilton West Kelowna also features concierge services, dry cleaning/laundry services, and a corner/local shop. Free self parking is available.

This 4-star West Kelowna hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree by Hilton West Kelowna has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways (76 centimetre high)
  • Lift (81 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honours mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

DoubleTree by Hilton West Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 345 reviews
Rating 8 - Good. 77 out of 345 reviews
Rating 6 - Okay. 22 out of 345 reviews
Rating 4 - Poor. 12 out of 345 reviews
Rating 2 - Terrible. 15 out of 345 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kpru

Liked: Cleanliness, staff & service, property conditions & facilities
The room were clean and wonderful staff, we enjoyed our stay
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness
Clean, friendly staff, great restaurant
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great relaxing place to stay. Lots of great staff and nice place to eat. Pool is a great place in the sun
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Property! Close to lots of Vineyards!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ben and Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, service was great
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Feb 2026
Verified

8/10 Good

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was well done
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gursharanveer kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Great customer service and good location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Logan

Liked: Cleanliness
Clean fast check in
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, wonderful staff, great restaurant & bar
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean and new hotel! Friendly and efficient check in was made even better with the delicious and warm cookie offered to us - an absolutely unexpected added bonus. The room was large with comfortable beds and pillows, and the bathroom was very well appointed. An all around very pleasant stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

kari

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facility with excellent staff. Would stay again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent- room was amazing and clean
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities
The room is very clean and the mattress is good. In addition, there is no smell in the room.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Keena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in almost all ways except for the flat pillows. Staff was great, parking was adequate.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful staff. Outdoor is fun.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and easy check in. I onow the pool was under maintenance but looking forward to my next visit to use the pool. Rooms were amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff are amazing.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star over all for everting
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Great location clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Meralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay! Completely shocked upon arrival wasn’t what I was expecting. This hotel is absolutely fabulous from the rooms to the staff and the restaurant. Well done! Thank you
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness
Great place love the room felt high tech and very nice. The tv was huge!
Stayed 1 night in Mar 2026