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Hyatt Place Whitehorse

3.0 star property

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Photo gallery for Hyatt Place Whitehorse

Exterior
Lobby lounge
Lobby
Meeting facility
Suite, 1 Bedroom, Kitchenette | In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet-friendly
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
511 MAIN STREET, WHITEHORSE, YT, Y1A 2B8
  • Place, MacBride Museum of Yukon History
    ‪7 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪7 min walk‬
  • Place, SS Klondike
    ‪10 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (High Floor)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchenette

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Roll-in Shower

Free toiletries, hair dryer, towels, soap

Room, 1 Queen Bed with Sofa bed, Roll-in Shower

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchenette

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Suite, 1 Bedroom, Kitchenette (High Floor) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchenette (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor) | In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds (High Floor)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (High Floor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Whitehorse

Hotel with free airport shuttle, steps from Whitehorse Downtown Dog Park
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a coffee shop/cafe, self parking and a business centre are on-site. Change of towels is available on request
Hyatt Place Whitehorse offers 115 accommodations with a safe and coffee/tea makers. This accommodation is furnished with single sofa beds. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hyatt Place Whitehorse, you're just a quick walk from Whitehorse Downtown Dog Park. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy American cuisine while dining at Carved
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • Steps from Whitehorse Downtown Dog Park and 5 minutes on foot from Midnight Sun Gallery & Gifts
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hyatt Place Whitehorse also features multilingual staff, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 3-star Whitehorse hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Carved – This restaurant specialises in American cuisine and serves breakfast and dinner.
Lobby Bar – This lobby lounge specialises in American cuisine and only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Covered parking on site (CAD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 25 to 40 for adults and CAD 25 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carved
  • Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (97 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2025
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night (maximum CAD 299 per stay), plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 40 for adults and CAD 25 to 40 for children
  • Covered self-parking fee: CAD 15 per night (in/out privileges)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per night (maximum CAD299 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Reviews

Hyatt Place Whitehorse Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 53 out of 68 reviews
Rating 8 - Good. 12 out of 68 reviews
Rating 6 - Okay. 1 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

Reviews

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Room was great. Very comfortable beds. Walk to shopping and restaurants. The staff were friendly and knowledgeable of the area. Would go back in a heartbeat
Stayed 2 nights in Aug 2025

4/10 Poor

Wolfram

Stayed 1 night in Sep 2025

8/10 Good

Colleen

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We had just completed a 12 hr drive——and were admittesly hangry——-and I was anxious to check in so I could settle my pup. The check in went on for 20 minutes. I truly don’t understand how a prepaid reservation takes that much time and paperwork to simply issue me a key.
Stayed 1 night in Sep 2025

8/10 Good

D.D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very pleasant stay at the hotel — the room was clean, comfortable, and well maintained, and the staff were friendly and helpful. The only small downside was that parking was not as convenient as expected.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged for bottles of water!
Stayed 1 night in Aug 2025

8/10 Good

Cory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and new and modern. Don't like that they advertise 'Kitchenette' suites. I booked a Kitchenette suite and I didn't even have a microwave in the suite. Stayed for 3 nights and the room wasn't made up once.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean, nice rooms, enjoyed our stay
Stayed 1 night in Aug 2025

10/10 Excellent

Priscilla

Liked: Staff & service
Great property, very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whitehorse 2025

Great experience at the Hyatt
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing place with a great restaurant, our one complaint is there no no sports stations on their tvs that is very weird to us. They do play some on a TV in the biestro area but it’s only what they want to play.
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It does have a great dog park close to the hotel just a short walk away.
Stayed 1 night in Aug 2025

10/10 Excellent

Risham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is top notch. Very comfortable bed, comfortable room and friendly & attentive staff. It would have been very useful if there was a microwave provided. Otherwise we were very happy with our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent!
Evening view from. Room
View from room
Stayed 2 nights in Aug 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend this hotel!

We really enjoyed our stay at this hotel. The location was excellent, the staff were friendly and helpful, and the room was clean and comfortable. The amenities were great, and overall it was a relaxing experience. The only downside was that our room was only restocked once during our five-night stay. We had to ask each day for coffee refills, which was a bit inconvenient. That said, whenever we asked, staff responded quickly and were always polite. Overall, I would definitely recommend this hotel and would stay here again. Just a small improvement with housekeeping would make it perfect!
Stayed 5 nights in Aug 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in amazing condition due to the fact it was brand new. Only a couple of hiccups along the way that didn’t really affect the stay. The water in the shower seemed to have a mind of its own. Sometimes hot, sometimes cold. Also, we put our important items in the room safe and it would not open the next day. Just minor glitches that will probably get worked out.
Stayed 4 nights in Aug 2025

10/10 Excellent

QIUJUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Stayed 1 night in Aug 2025

6/10 Okay

Dawn

Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was just here for one night. It's brand new so it was extremely clean. Staff were great. Room was very comfortable. Fitness centre had some dumb bells and a cable machine, so that was nice.
Stayed 1 night in Aug 2025