Elements Hotel & Shops

4.0 star property
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Room options

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Courtyard View

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Courtyard View

Premier Room, 1 King Bed, Courtyard View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premier Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(47 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Courtyard View

Premier Room, 2 Queen Beds, Courtyard View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premier Room, 2 Queen Beds, Courtyard View

8.8 out of 10
Excellent
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, City View

Junior Studio Suite, 1 King Bed with Sofa bed, City View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Studio Suite, 1 King Bed with Sofa bed, City View

8.4 out of 10
Very good
(5 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Balcony, Ocean View

Deluxe Studio Suite, 1 King Bed, Balcony, Ocean View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Studio Suite, 1 King Bed, Balcony, Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Executive Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Executive Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Elements Hotel & Shops

3 restaurants, an outdoor pool and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, self parking and spa services are on-site.
Elements Hotel & Shops offers 42 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation includes desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with digital channels and Netflix.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of Elements Hotel & Shops's great location. During your stay, you're just a quick walk from Mikve Israel-Emanuel Synagogue. Free WiFi in public areas, 3 restaurants and 3 bars are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy local and international cuisine with ocean views at Cascada Rooftop, one of the property's 3 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the pool and the area's walkability
  • Steps from Fort Amsterdam and 3 minutes on foot from Queen Emma Bridge
There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Elements Hotel & Shops. For a fee, parking is available.

This 4-star Willemstad hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:00 AM.
Cascada Rooftop – This poolside restaurant specialises in local and international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Mar & Tierra 91 – Overlooking the ocean, this restaurant specialises in Latin American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
ZOH Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.56 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 21.80 for adults and USD 16.35 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Cascada Rooftop
  • Mar & Tierra 91
  • ZOH Restaurant

Things to do

  • Beach yoga
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 21.80 for adults and from USD 16.35 for children
  • Self-parking fee: USD 5.56 per day
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Elements Hotel & Shops Hotel
Elements Hotel & Shops Willemstad
Elements Hotel & Shops Hotel Willemstad

Elements Hotel & Shops Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1016 reviews
Rating 8 - Good. 266 out of 1016 reviews
Rating 6 - Okay. 92 out of 1016 reviews
Rating 4 - Poor. 31 out of 1016 reviews
Rating 2 - Terrible. 9 out of 1016 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clear room and great staff. Very good localization.
Stayed 2 nights in Jan 2026

10/10 Excellent

ivan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good spot
Stayed 2 nights in Dec 2025

8/10 Good

Inez

Stayed 3 nights in Jan 2026

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect! The rooms were always extremely clean. Our balcony had gorgeous views (especially of fireworks nightly), the upstairs bar was great, and staff was always so helpful, kind, and accommodating. I’m so happy we stayed here!
Stayed 4 nights in Dec 2025

6/10 Okay

Sergio

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff! Everyone (including the owner) was friendly and attentive. Shout out to Armandy who was so helpful.
Stayed 5 nights in Jan 2026

6/10 Okay

Latondra

Stayed 3 nights in Jan 2026

6/10 Okay

Julie

Travelled with family
Liked: Property conditions & facilities
It was a great location in downtown with plenty of activities during the New Year period. However, we had to wait for one hour for the room to be ready. There weren’t enough towels, and there was no iron in the room. We had to request one, and fortunately, we received the last one available. Some of the staff were nice, but one of them did not have complete information about the hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

Luisa

Travelled with family
Liked: Amenities
La atención fue muy mala y algunos espacios están descuidados
Stayed 2 nights in Dec 2025

6/10 Okay

ARTURO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I did not understand that the bathroom door was a closet door that had no use, and the hallway carpet had a lot of stains. The bat and bedroom sheets had stains, and no breakfast restaurant
Stayed 3 nights in Dec 2025

6/10 Okay

FADI

Liked: Staff & service
Disliked: Cleanliness
The carpet on the way to the rooms extremely dirty and smelly. Very nice rooms very clean bed. Paid $230 1 night. But no 24 hour staff or lobby service and very dirty halls on the way to the room. Has potential to be a 4 star hotel . Need to put noice protection windows
Stayed 1 night in Jan 2026

10/10 Excellent

caroline, Stratfors

Liked: Cleanliness, amenities, property conditions & facilities
Lovely well kept hotel with nice rooftop space with pool and bar. There is music at night but this added to the enjoyment. Staff were excellent and very helpful. Would recommend for its central location, price and cool vibe.
Stayed 1 night in Jan 2026

4/10 Poor

Greg

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel was newer but not overly well maintained. The carpet in the hallway was very dirty, smelly and stained. The rooms show wear and tear. Bed was very soft with no top sheet (I wonder when the duvet was washed last?). The shower also appeared to have black mold in some of the grout lines. We were there after a long travel day for one night prior to moving to an AirBNB. We did try to go to bed early on a Friday night and were surprised that there was very loud music playing that even with ear plugs prevented us from sleeping until about 11 pm. On a positive note the In room coffee bar was well set up and the washroom was a nice size.
Left over remnants of tape
Stained chair
Stayed 1 night in Jan 2026

8/10 Good

Tarita

Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Stayed 5 nights in Dec 2025

8/10 Good

Tino

Stayed 1 night in Dec 2025

6/10 Okay

Leon Warren Bakely

Travelled with partner
Disliked: Cleanliness
Pros - Staff were very courteous and helpful. Beds very comfy. Location was good for walking around and sightseeing, but... Cons - Location also a drawback if you're trying to go to bed before midnight. Loud music every night til then made it impossible to fall asleep before midnight. A few other issues with this hotel... mold in shower, due to tile not being sloped properly. Shower would take a full day to drain all the way. One day the shower was clogged completely, had to get staff to come fix after we abandoned our shower early (otherwise the floor was going to flood). Lastly, carpet in hallways was absolutely filthy.
Stayed 6 nights in Dec 2025

10/10 Excellent

Latina

Stayed 1 night in Dec 2025

10/10 Excellent

Shireen, San Fernando

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Dr. Hugh

Liked: Cleanliness, staff & service, amenities
Clean room and very helpful staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Salona

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room , great service , great food and great staff
Stayed 7 nights in Dec 2025

8/10 Good

Sebastian, Lima

Stayed 1 night in Dec 2025

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
The location is very nice and people work there are amazing, friendly and hard workers.
Stayed 5 nights in Dec 2025

8/10 Good

Charmaine, Jamaica

Stayed 7 nights in Dec 2025