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Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Free daily buffet breakfast
Exterior
Exterior
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
839 Medical Center Drive, Wilmington, NC, 28401
  • Place, Battleship North Carolina
    ‪7 min drive‬
  • Place, Wilmington Convention Center
    ‪8 min drive‬
  • Place, University of North Carolina at Wilmington
    ‪9 min drive‬
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

7.4 out of 10
Good
(18 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(44 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Hotel with free breakfast, in the vicinity of Cape Fear Community College
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG offers 109 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Wilmington West - Medical Park by IHG. During your stay, you'll be within walking distance of Legion Stadium. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • 7 minutes by car from Cape Fear Community College and 7 minutes from Battleship North Carolina
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Wilmington West - Medical Park by IHG also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Wilmington hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park by IHG
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Express Medical Park

Reviews

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 637 out of 1010 reviews
Rating 8 - Good. 197 out of 1010 reviews
Rating 6 - Okay. 73 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 57 out of 1010 reviews

Reviews

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
The food , we waited more than 30 minutes for a simple bacon.
Stayed 1 night in Jun 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around the hotel are homeless poeple begging and make people feel unsafe ,cant walk out to car and not be approached by some one begging for food or money
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property location was great for access near downtown and staff was great.
Stayed 1 night in Jun 2025

6/10 Okay

Chelsea

Travelled with family
Liked: Staff & service
The property was ok. The rooms on the first floor should be upgraded and cleaned a bit better.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Stayed 1 night in Jun 2025

8/10 Good

Daljit

Stayed 1 night in Jun 2025

6/10 Okay

Connie, North Chesterfield

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ridiculous to pay $250 for a room and housekeeping does not bring fresh towels, dump trash…NOTHING!
Stayed 2 nights in Jun 2025

8/10 Good

Arianna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Logan

Stayed 1 night in Jun 2025

6/10 Okay

Ivy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lori

Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big room. Comfortable and conveniently located
Stayed 1 night in May 2025

10/10 Excellent

Kristen, Corinth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Steven

Very good professional customer service
Stayed 1 night in May 2025

2/10 Terrible

Hugo, Charlotte

Disliked: Staff & service
Contrary to my instructions, I was charged on the wrong credit card. The night staff (Ashley) was unhelpful, rude, and unfriendly when trying to correct their own mistakes. Be advised: This is horrible service.
Stayed 2 nights in May 2025

10/10 Excellent

NJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean.

Very clean and convenient location. Very good breakfast included.
Stayed 2 nights in May 2025

10/10 Excellent

Valerie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice buffet breakfast, enjoyed sitting by the outside fire pit and swimming in the in-door pool.
Stayed 3 nights in May 2025

10/10 Excellent

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff. The breakfast manager was super friendly and really cared about the quality and experience. Nice pool and clean room.
Stayed 1 night in May 2025

10/10 Excellent

Trena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome, I have no regrets or complaints
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Great place to stay

Staff was super friendly!! Room was super clean! Beds cozy and comfortable!!
Stayed 2 nights in May 2025

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were smaller than expected.
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Disliked: Room comfort
Beds were uncomfortable. Staff very friendly. Good hotel location. None of the clocks in the room were correct and we were unable to change them.
Stayed 3 nights in Apr 2025

10/10 Excellent

Suleyma

Stayed 1 night in Apr 2025

8/10 Good

Muhammad

Nice hotel well kept!
Stayed 1 night in May 2025