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Lakes Hotel and Spa

5.0 star property

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Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse Suite with Roof Top Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Standard Double Room, Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby sitting area
Fitness facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    ‪3 min walk‬
  • Bowness Pier
    ‪5 min walk‬
  • World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Room, Hot Tub (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Ground Floor Double

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Double Room, Hot Tub

Standard Double Room, Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Lake Suite with Hot Tub

Lake Suite with Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Lake Suite with Hot Tub

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub

Junior Suite with Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub

Bowness Suite with Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Bowness Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub

Windermere Suite with Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Windermere Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Roof Top Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Snug Double

  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Small Double

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room (Sleeps Three)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Two Bedroom First Floor Apartment on Two Levels

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse Suite with Roof Top Hot Tub

Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Penthouse Suite with Roof Top Hot Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

The Belsfield Hotel

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1004)
The price is €172
for 1 room
includes taxes & fees
23 Jun - 24 Jun
The Belsfield Hotel

About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Lakes Hotel and Spa's great location. During your stay, you're just a quick walk from Lake Windermere. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at The Bar, a bistro that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 15 hot tubs
  • Indulge with body wraps, body scrubs or massages at Lakes Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Lake Windermere and 4 minutes on foot from Bowness Pier
  • Airport shuttle service available for a fee
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
The Bar – This bistro specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird – This restaurant specialises in British cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 856 out of 1041 reviews
Rating 8 - Good. 108 out of 1041 reviews
Rating 6 - Okay. 55 out of 1041 reviews
Rating 4 - Poor. 15 out of 1041 reviews
Rating 2 - Terrible. 7 out of 1041 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Everything was excellent apart from the bed it was hard and uncomfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay once again, lucky to get a complimentary upgrade to the penthouse, will be back again soon, our favourite place!
Stayed 1 night in Mar 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing would recommend
Stayed 1 night in Mar 2025

8/10 Good

Dawn

Stayed 1 night in Mar 2025

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort

Was ok

Our expectations were high after reading reviews but we was slightly disappointed.. although was an ok weekend. The spa was packed, dark and no where to sit. Also to get out of the jacuzzi everytime you want to walk to wall and switch on .. not very relaxing The room was lovely and clean - slightly cold overnight - was left eyegel on pillow which had no protective end and was clearly used and it was empty (very unhygienic) the Elmis in the bathrooms is obviously pre filled small bottles again no protective top - (I have used exactly the same at another spa which had foil seals under the screw lid.. luckily we could just use the soap .. the bathrobes are cheap feel also not luxuriously The fusion restaurant was nice although the waitress didn’t smile once - breakfast good choice Like I say was ok - will we back - unfortunately not - not worth the money
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

What a fantastic stay I had. Wonderful facilities. Definitely try the Mizumi restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always! Would go back as much as i could!
Stayed 1 night in Mar 2025

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Siu Kei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

2 night stay

The hotel staff were amazing, friendly and very helpful. We had a room upgrade from ground floor to 236. The room was quite basic, no fridge, the shower was so weak and water took awhile to heat up however the bed was very comfy. There were cobwebs in the bathroom corner ceilings and the mirror was a little dusty. On the 2nd night, the balcony below the window (outside hot tub) were very loud with music on and kept us up until 1.30. The spa was overcrowded and couldnt get a seat. The hotel had lovely touches with a bentley for a ride into the village and umbrellas at the door which we used. Breakfast was really good too plenty of choice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Humaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning place, room was amazing!

The room was unbelievable and the view stunning! Had the most amazing time celebrating my birthday and felt extra special with a glass of Prosecco when we arrived and birthday card in the room. The staff were also really lovely and restaurants food was delish!
Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really lovely, comfortable hotel in great location. Beautifil decor, great views. Staff are very attentive and welcoming. Greeted with a welcome drink and an upgraded room with a hot tub. Nice spa very relaxing. Food in the mizumi restaurant was delicious with lovely surroundings and great service. We would definately return, a fabulous experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time we have stayed at the Lakes Hotel and Spa, on this occasion it was our first year anniversary and they really made a big deal of it. We went to the cocktail terrace, which had some really delicious cocktails (personally would recommend the lake’s tiramisu), and then we had a relaxing couple of hours in the stunning spa, which has great facilities. Finally, the private hot tub on the balcony makes the trip special, and is one of the main reasons we have gone back.
Stayed 1 night in Feb 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Feb 2025

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect night

Amazing hotel and room. Concierge excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel and spa. Beautiful room. Friendly staff. Immaculately clean spa. Delicious breakfast. Can’t wait to return.
Stayed 1 night in Feb 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2025

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay from quick efficient check in, great facilities, central location and great room, loved it
Stayed 1 night in Feb 2025