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Macdonald Windsor Hotel

4.0 star property

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Photo gallery for Macdonald Windsor Hotel

Exterior
Lobby
Classic Double Room | View from room
Breakfast served
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Air conditioning
  • Pet-friendly

Explore the area

View in a map
23 High Street, Windsor, England, SL4 1LH
  • Windsor Castle
    ‪1 min walk‬
  • Windsor Racecourse
    ‪4 min drive‬
  • LEGOLAND® Windsor
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪15 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Deluxe Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed (Deluxe Suite)

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Super Deluxe Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed (Super Deluxe Suite)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Double Bed (Deluxe Double)

8.6 out of 10
Excellent
(17 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Double Bed (Standard Double)

9.2 out of 10
Wonderful
(63 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed (Super Deluxe Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed (Super Deluxe Double)

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Standard Twin)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Standard Twin)

9.4 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Macdonald Windsor Hotel

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and 24-hour room service are on-site.
Macdonald Windsor Hotel offers 120 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include baths or showers, slippers, designer toiletries and complimentary toiletries.

This Windsor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Macdonald Windsor Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Windsor Castle. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Windsor Castle and Thames River
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4026 square feet (374 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the eco-certified Macdonald Windsor Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Windsor hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 10 AM.
Scottish Steak Club – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Valet parking on site (GBP 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Scottish Steak Club

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,026 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Valet parking fee: GBP 40 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Macdonald Windsor
Macdonald Hotel Windsor
Macdonald Windsor
Macdonald Windsor Hotel
Windsor Hotel Macdonald
Windsor Macdonald
Windsor Macdonald Hotel
Macdonald Windsor Hotel Hotel
Macdonald Windsor Hotel Windsor
Macdonald Windsor Hotel Hotel Windsor

Macdonald Windsor Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Windsor,I always stay at the Macdonald Hotel All the staff are very helpful and this makes my stay so special
Stayed 3 nights in May 2025

10/10 Excellent

Kehinde

Liked: Cleanliness, property conditions & facilities
Excellent property in a fantastic location
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nola

Travelled with partner
This was a fantastic short stay. Next time we need to stay several days. Beautifully appointed, attentive staff and fabulous location. Highly recommended.
Stayed 1 night in May 2025

2/10 Terrible

Shell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times before and always had a positive experience. However this time the room was dirty and reception staff very rude and unhelpful. Was provided with an alternative room after showing photographic evidence of the filthy room.. the second room was better but still very run down and lacking cleanliness. The only positive were the two concierge staff who were very polite and helpful unlike their colleagues in reception.
Stayed 1 night in May 2025

10/10 Excellent

Mrs Donna L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jacqueline C

Travelled with partner
Liked: Staff & service, property conditions & facilities
We enjoyed the convenient location, in the middle of everything. We had an issue with black mold in the bathroom, but they were very quick to sort it out. The design and showerhead in the bath lend themselves to this issue, and there was water everywhere when showering. Perhaps a change of showerheads would improve that. Otherwise, the room was very nice. The concierge, Dean, was excellent - super friendly and respectful, and couldn't do enough to help us.
Stayed 2 nights in May 2025

6/10 Okay

Coline

Travelled with partner
Liked: Amenities
Great all round except for the basin plug stuck in closed position and the safe being inaccessible. The one bedside light didn’t work
Stayed 1 night in May 2025

10/10 Excellent

H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and lovely room
Stayed 1 night in Apr 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Nice hotel, excellent concierge but lobby/bar was hot and stuffy, fridge didn’t work in room, no water, q scan didn’t work
Stayed 1 night in May 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel with excellent location
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no issues with this property and it is very convenient in the center of Windsor a couple blocks from the castle.
Stayed 3 nights in May 2025

10/10 Excellent

Majella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

david

Stayed 1 night in May 2025

8/10 Good

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent
Stayed 2 nights in Apr 2025

8/10 Good

Alister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
The staff are very helpful and kind. I slept well, the room (and bathroom) was clean. Breakfast was great. Walkability was easy & convenient. The consierge charged my power bank and called for airport transportation. I arrived safely with time to spare.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located. The decor was beautiful. Be patient with the bar staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location/very comfotable

I had a lovely stay at this hotel. The location is excellent, staff helpful and friendly - especially the front desk and concierge, and the room was spacious with good amenities. It was very clean - I rarely take baths in hotels but felt comfortable doing so here. I felt it was a good value.
Stayed 3 nights in Apr 2025

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