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Spark by Hilton Winston-Salem University

3.0 star property

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Photo gallery for Spark by Hilton Winston-Salem University

Pool
Iron/ironing board, free WiFi, bed sheets
Fitness facility
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
200 Mercantile Dr, Winston-Salem, NC, 27105
  • Place, Grand 18-Winston-Salem
    ‪6 min walk‬
  • Place, Sara Lee Soccer Complex
    ‪6 min walk‬
  • Place, SciWorks
    ‪11 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Living area | Flat-screen TV

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Spark by Hilton Winston-Salem University

A fitness centre, coffee/tea in a common area and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and ATM/banking services.
Spark by Hilton Winston-Salem University offers 89 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the overall property condition at Spark by Hilton Winston-Salem University. During your stay, you're just a quick walk from Sara Lee Soccer Complex. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include locker space, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from Wake Forest University and 13 minutes from Hanes Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at Spark by Hilton Winston-Salem University. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Winston-Salem hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 November and 30 June.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Winston-Salem
Comfort Inn Winston-Salem
Baymont Inn Winston Salem Motel
Baymont Inn Winston Salem
Baymont Wyndham Winston Salem Motel
Baymont Wyndham Winston Salem
Baymont Inn Suites Winston Salem
Winston Salem Inn Suites
Baymont by Wyndham Winston Salem
Spark by Hilton Winston Salem University
Spark by Hilton Winston-Salem University Hotel
Baymont by Wyndham Winston Salem University Area
Spark by Hilton Winston-Salem University Winston-Salem
Spark by Hilton Winston-Salem University Hotel Winston-Salem

Spark by Hilton Winston-Salem University Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 142 out of 259 reviews
Rating 8 - Good. 55 out of 259 reviews
Rating 6 - Okay. 29 out of 259 reviews
Rating 4 - Poor. 14 out of 259 reviews
Rating 2 - Terrible. 19 out of 259 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Brad

Stayed 1 night in Jan 2026

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great room just the whole reason we booked this specific hotel was for my daughter the pool was out of service.. but great hotel out of all
Stayed 1 night in Jan 2026

10/10 Excellent

Erin

Stayed 1 night in Jan 2026

2/10 Terrible

Brittiney

Stayed 2 nights in Jan 2026

10/10 Excellent

Denell

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Jan 2026

8/10 Good

Jacquelynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very underwhelmed by the breakfast offerings. The advertisement madeit seemed like the breakfast would have many selections. Instead, there wasn't much not even a waffle machine. Stale bagels, instant oatmeal and a yogurt dispenser that was empty or broken.
Stayed 3 nights in Jan 2026

2/10 Terrible

McKenzie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this hotel. When I placed the reservation I specifically chose a room with a mobility bathtub when I arrived we were placed in a room with a roll in shower so we had to switch rooms. They placed us at the beginning of the hall lower level and it was very very noisy. All night you could hear the doors slamming shut. The hallway reeked of pot and the heating unit was very loud and noisy. On the second day of a 3 day stay we were told for the first time that the pool was closed. I was disappointed by this as it was why we were choosing this hotel. No one told us at check in the pool was closed. When I spoke with the manager he blamed Expedia and Expedia had to contact the hotel and it became a 3 hour situation of where I was communicating with Expedia and the manager trying to see about any type of compensation for this issue. I was really just hoping initially for the manager to be understanding and apologetic which he was not. He was very rude and not helpful. I would not recommend this hotel to anyone. Expedia thankfully took care of the issue and gave me partial credits on my account for the hotels failure of communicating the pool was closed.
Stayed 2 nights in Jan 2026

2/10 Terrible

Alfred

Stayed 1 night in Jan 2026

10/10 Excellent

Crystal

Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel with super helpful and friendly staff! This was perfect for a one night stay and has lots of restaurants, stores and amenities very close by. The hotel was clean and well maintained. We would absolutely stay here again.
Stayed 1 night in Jan 2026

4/10 Poor

Bobby

Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room were clean. Breakfast was lacking.
Stayed 3 nights in Jan 2026

6/10 Okay

Sharon

Travelled with family
Room was clean enough, there was debris on the floor that looked like it possibly came off the wall or ceiling that was not swept up. Room description stated King bed with pull out sofa but there was no sofa just a single chair.
Stayed 1 night in Jan 2026

2/10 Terrible

Christine

Stayed 1 night in Jan 2026

8/10 Good

Karen Ann

Stayed 1 night in Jan 2026

8/10 Good

Taghiyana

Stayed 5 nights in Nov 2025

8/10 Good

Lana

Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Liked: Cleanliness, amenities
Disliked: Staff & service
First we got there and checked in and got put in a room and the tv would not work. Maintenance came and plugged in the tv but didn’t wait to see if it worked. It had a message that it could not connect to network so it still did not work. We left to get something to eat and let the lady at the front desk know we would be back and she said she would let maintenance know. We got back and went to our room and the locked blinked green but would not open. We went back to the front desk and no one was still there. We called the front desk several times, called out for someone, knocked on the counter, knocked on doors with housekeeping and employees only on the doors.We waited at least 30 minutes before she showed up. She said the phone did not ring when it clearly did since we called and were standing at the counter. Don’t know what she was doing that she was gone that long. She re-programmed the key and it still did not work. She had to come to the door and use it and push into the door and then it opened. I would not recommend based on that. The bed was comfortable and that was the highlight. Breakfast was mediocre.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, and the staff was very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities
An excelent place to stay. We loved the hotel, new hotel, super clean and organized , I think the breakfast could be a bit more varied; I missed having cheeses, proteins, and a greater variety of fruits.
Stayed 4 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

ROBERT, BUCKHANNON

Stayed 1 night in Dec 2025

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service
We had to switch rooms because of issues with the AC and shower faucet but were accomodated appropriately and quickly with a simple room change.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025