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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Outdoor pool
Lobby
Property amenity
Exterior
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View in a map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪5 min walk‬
  • Novant Health Forsyth Medical Center
    ‪20 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪5 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 Bedroom (Hearing Accessible)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,009 reviews
The price is €88
includes taxes & fees
28 Sept - 29 Sept
Comfort Suites Hanes Mall

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Suburban hotel with free breakfast and fitness centre
An outdoor pool, a fitness centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers 127 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall. During your stay, you're just a quick walk from Hanes Mall. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Hanes Mall and 11 minutes from Wake Forest University
  • Cats and dogs welcome for a fee
Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Winston-Salem hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (surcharge)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 September to 17 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Reviews

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 639 reviews
Rating 8 - Good. 159 out of 639 reviews
Rating 6 - Okay. 45 out of 639 reviews
Rating 4 - Poor. 18 out of 639 reviews
Rating 2 - Terrible. 8 out of 639 reviews

Reviews

6/10 Okay

Marilyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel wasn't pet-friendly actually.
Stayed 2 nights in May 2025

10/10 Excellent

MICHAEL J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

David

Stayed 2 nights in May 2025

10/10 Excellent

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly staff. Didn't care for the ~100% price increase for local university graduation or would have recieved better score.
Stayed 4 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was excellent and extremely helpful in meeting our needs and modeled a sincere caring nature. My wife and I stayed the night before surgery at Forsyth Hospital which was 4 minutes away. My daughter and I spent 3 additional night since we were from out of town. We were in a handicap room and when showering there was a pooling of water outside the shower curtain which made for a fear of falling. Also a vent fan was needed in the bathroom to prevent water from condensation on the tile floor.
Stayed 4 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing that was a problem was the air conditioner makes a whining noise. May be hard to sleep
Stayed 1 night in May 2025

10/10 Excellent

Jack

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues at all
Stayed 1 night in May 2025

8/10 Good

Norma

Travelled with family
Liked: Cleanliness
The stay was ok no major problems. Staff was nice
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay.

My stay was pleasant because the check in and out staff were very nice, the room including bed and bath was comfortable and clean. I had a great night sleep. The whole facility was pleasantly quiet. The breakfast had enough options to satisfy most any one and was fresh and included.
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sandra

Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location for doctor appointment
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Reme was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nakya

Stayed 1 night in Apr 2025

10/10 Excellent

ALBERT

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tyrinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Vance C Mullis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, great breakfast

The hotel is aging but nice. There appears to be refurbishments happening. Great breakfast. My only complaint is that the parking spaces are too small.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located across the street from Haynes mall so there was no shortage of dining options. There's a Walgreen's nearby and it's close to the highways so getting to and from the hotel was simple. The staff was very freindly and helpful, breakfast was convenient and nice.
Stayed 4 nights in Jan 2025

4/10 Poor

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Bad

Well for starters, it would have been nice if they had informed us of the on going construction. I wouldn’t have stayed there had I known that. Second, we try to use the hotel gym when we travel. Because if construction, the gym was totally emptied out!! Also we notice our room sink had a leak too! Our room was still hot even after adjusting the thermostat. Just not a good stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast option.
Stayed 1 night in Jan 2025

10/10 Excellent

Rose

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, room was clean, shower was hot, and bed was comfortable. Close to a great coffee & wine shop - Melrose Coffee & Wine Lounge, lunch place - Yamas Mediterranean Street Food and dinner place - Thai Sawatdee.
Stayed 1 night in Jan 2025