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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Lobby
Fitness facility
Exterior
Lobby
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪8 min walk‬
  • Place, Hanes Mall
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪11 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible Bathtub (Hearing Accessible)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed, Accessible Bathtub (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Hearing Accessible)

A hotel room with a sofa, a small table, a lamp, a kitchenette, and a TV.

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a kitchenette, a sofa, a chair, a flat-screen TV, and a door leading to another room.

Room, Multiple Beds, Hearing Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Courtyard by Marriott Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 745 reviews
The price is €78
includes taxes & fees
5 Jul - 6 Jul
Courtyard by Marriott Winston-Salem Hanes Mall

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers 127 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall. During your stay, you're just a quick walk from Hanes Mall. Free breakfast, free WiFi in public areas and a gym are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 5 minutes by car from Wake Forest University Baptist Medical Center and 11 minutes from Wake Forest University
  • Cats and dogs welcome for a fee
Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. A complete renovation of Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall was completed in May 2025.

This 3-star Winston-Salem hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in bathtub
  • Handrails in stairways (109 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Renovated entire property - May 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 September to 17 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 May and close on 07 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 462 out of 717 reviews
Rating 8 - Good. 171 out of 717 reviews
Rating 6 - Okay. 55 out of 717 reviews
Rating 4 - Poor. 20 out of 717 reviews
Rating 2 - Terrible. 9 out of 717 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good and clean facility Stafford, friendly plenty of shops nearby will recommend
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Employees had great customer service attitudes, happy with our stay both service and location. Restaurants within walking distance.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff was excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and clean and the staff was very welcoming and friendly!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean location. Friendly front desk staff. Loved the Christmas holiday decorations.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cardella

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay! Thank you!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
The room was clean & spacious.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 2 nights in May 2025
Verified

10/10 Excellent

David

Everything is great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with the Fairfield. Rooms were very nice, breakfast was good and front desk staff was very friendly. Would definitely stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nancy

Liked: Amenities, property conditions & facilities
Staff was friendly- especially Jeanette in the dining room! Beds are super comfy with lots of pillow options. Bathrooms are well appointed and clean.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were wonderful. They were so friendly.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really comfortable and relaxing.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Excellent experience! Staff was wonderful! Excellent service!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Spotless room along with a courteous staff. If staying again, I would request a room on the side away from the interstate. There was a little road noise but the staff cannot control that any more than the weather. Nice room!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Great checkin experience. Tanya R. was excellent and was so welcoming!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and good area
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff is excellent.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast option.
Stayed 1 night in Jan 2025

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