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Quality Inn & Suites Hanes Mall

2.5 star property

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Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
1 bedroom, desk, blackout curtains, iron/ironing board
Point of interest
Aerial view
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Hanes Mall
    ‪10 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Accessible Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Accessible Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Single Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Sleep Inn Hanes Mall

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1000)
The price is €85
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Sleep Inn Hanes Mall

About this property

Quality Inn & Suites Hanes Mall

Hotel with free breakfast, a quick walk to Novant Health Forsyth Medical Center
A seasonal outdoor pool, a business centre and a 24-hour front desk are available at this hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and camper van/bus/lorry parking are on-site.
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Hanes Mall. During your stay, you're just a quick walk from Hanes Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, 3 meeting rooms and an ATM
  • Within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Hanes Mall. Free self parking is available.
Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 26 May and close on 04 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Quality Inn & Suites Hanes Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 262 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 146 out of 1000 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Je'Niquau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy comfort and convenience without the frills at their welcoming 3-star hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Travelled with group
This property is undergoing renovation and it could be quite nice...BUT ..the guests who are starying there are disrespectful and thriw bags of garbage all over. A comm8n area could be clean and an hour later its a wreck. The motel is dog friendly, but it appears that NO ONE pucks up after them. Every inch if grass has dog feces.. some if the staff are very nice and welcoming, but theres one person who is incredibly rude. The rooms are clean, quiet, and comfortable. Its conveniently located. It would be a 5 star experience if the people who stayed there were beat abd clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

B

Liked: Cleanliness, property conditions & facilities
Staff is always polite and respectful to the guests and overall it is a nice hotel to stay at considering it is not one of the “high end” hotels that some like myself can’t afford to stay at.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities

Older hotel clean

Please note anyone checking in must put down a $100.00 security deposit for regular room and $150.00 for suite at time of check in. Total surprise this was not mentioned any where prior to checking in. Our king size room was as pictured. Front desk personnel were friendly. Breakfast was typical.
Stayed 1 night in Feb 2025

2/10 Terrible

Kyle

Stayed 1 night in Feb 2025

8/10 Good

Yasmein

Stayed 7 nights in Jan 2025

8/10 Good

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kristy went beyond to make sure my stay was exceptional!! Very nice lady.
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Stayed 1 night in Feb 2025

2/10 Terrible

Steven

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

8/10 Good

Marcia

Liked: Staff & service
Disliked: Cleanliness
Room carpet, floor was dirty..
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was cheap as dirt but still underwhelmed
Stayed 1 night in Feb 2025

8/10 Good

Labranda

Travelled with family
Liked: Staff & service, property conditions & facilities
it was really quiet
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The carpet was stained with blood, hair dryer did not work and shower would barely drain.
Stayed 2 nights in Jan 2025

6/10 Okay

Kayla

Stayed 2 nights in Jan 2025

8/10 Good

Jaquata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet property even though it is located in a busy area of the city
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Adequate lodging for the price
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A valued customer

The staff was friendly and worked quickly to resolve minor requests that I had for them. Site Manager Tom spoke to me several times and remembered my name which made me feel I was a valued customer. I am sure I will be back for another stay within a few months. I appreciate the service.
Stayed 3 nights in Jan 2025

8/10 Good

Kelly

Travelled with family
Liked: Staff & service

For one night, it’s okay.

It was okay for one night pop-over. Tub doesn’t drain well and it’s not the most comfortable but it was clean enough.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 9 nights in Dec 2024

8/10 Good

Jeff

Stayed 2 nights in Oct 2024

2/10 Terrible

Isabelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homeless shelter

I have stayed at such a low class place. The are rude and disrespectful. Homeless people have over taken this establishment. Decent people can't stay here because your staff have become the gate keeper for bums. I can you see you facing a serious lawsuit. I suggest you stop housing junkies and homeless people with working people. I am a nurse and I know people on drugs and people with mental health problems. I suggest you do like the Wyndham did and remove your good name from this homeless shelter. Very disappointed and disgusted.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dina

Stayed 1 night in Dec 2024

4/10 Poor

Neffy

Stayed 1 night in Dec 2024