4/10 Poor
JoAnna
Travelled with partner
22 Apr 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was charged twice for my stay by the property, if I had not checked my statements I would not have caught it in time to handle in person; it was fixed but shouldn’t have happened in the first place. They decided to charge me themselves even though the reservation was made and paid through Expedia.
The room itself was pretty bad. The floors creaked all over the entire room. I could not do my makeup while my boyfriend walked around the room because the floors literally shook with every movement. The front door constantly sounded like it was being opened from the outside, definitely from the wind but could be fixed with better doors. They also let in sooo much traffic noise from the street. The bathroom sink never stopped running; you would have to put it at the exact right angle for it to stop completely, which wasn’t completely closed. The lip up to the bathroom was so incredibly high that both of us smashed our toes on it the first night, for me to look down and see it was completely unfinished as well (broken cement). Nightstand was warped from water damage. Oh yeah, and the toilet only flushed all the way only if you held it down for a solid 30 seconds.
Not many people stayed at the hotel at the same time as us, but those that did on the nights that we did, I was up all night listening to how loud they were from their rooms next door.
Convenient location for our wedding weekend at the Fox Hollow but I definitely wouldn’t recommend for a comfy stay.
JoAnna
Stayed 5 nights in Apr 2025