Extended Stay America Suites Boston Westborough Connector Rd

2.5 star property

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Lobby
Studio, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Studio, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
19 Connector Rd, Westborough, MA, 01581
  • Lake Chauncy Public Beach
    ‪2 min drive‬
  • Apex Entertainment Center
    ‪7 min drive‬
  • New England Sports Center
    ‪9 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪44 min drive‬

Room options

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Extended Stay America Suites Boston Westborough Connector Rd

Hotel in Westborough with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Westborough Connector Rd offers 92 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Boston Westborough Connector Rd. During your stay, you'll be close to Lake Chauncy Public Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Lake Chauncy Public Beach and 5 minutes from Sudbury Reservoir
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Boston Westborough Connector Rd also features a vending machine, laundry facilities, and a lift. Self parking is free.

This Westborough hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003433280
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Boston Hotel Westborough
Extended Stay America Boston Westborough
Extended Stay America Westborough
Extended Stay America Westborough Hotel Westborough
Extended Stay Westborough
Extended Stay America Boston Westborough Hotel
Extended Stay America Boston Westborough Connector Road

Extended Stay America Suites Boston Westborough Connector Rd Reviews

Reviews

6.0
Rating 10 - Excellent. 120 out of 666 reviews
Rating 8 - Good. 131 out of 666 reviews
Rating 6 - Okay. 140 out of 666 reviews
Rating 4 - Poor. 122 out of 666 reviews
Rating 2 - Terrible. 153 out of 666 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jean, stow

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Waited at front desk No receptionist. Cleaning person checked me in(who was super nice ). Bathroom falling apart. Remote for TV didn’t work. Will never use extended stay America again
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Liked: Staff & service
Staff are great rooms are average not much around walking distance but my stay was over all relaxing and comfortable!
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Liked: Staff & service
Not much for food options just Owen olearys within walking distance if your without a car like i was there are delivery places just limited unless you love pizza every night! Hotel over all is what its used for a warm place to sleep great staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Liked: Staff & service
Over all a very affordable welcoming hotel I will be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Liked: Staff & service
The staff here are like none I have encountered before! Super friendly welcoming easy to approach always willing to help as annoying as we get as guests they sure do a great job!
Stayed 1 night in Feb 2025

8/10 Good

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Susan

Easy overnight stay to attend class in local area
Stayed 1 night in Feb 2025

4/10 Poor

Marilou

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so run-down & not maintained at all. The fridge is so old & rusty, you’d be scared to put food inside. The toilet sink is clogged, the toilet paper holder is missing, the shower curtain smells bad. The supposed to be bagged breakfast is just muffins & health bar. I regret booking in this hotel.
Stayed 1 night in Feb 2025

8/10 Good

OLAYINKA

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Appreciate the Comfortable Beds

We stayed for just one night after a long night of driving. I had to wait a while for someone to come to the front desk, but once I read that I could dial zero, the Assistant General Manager was there in a few minutes and she was wonderful! Check-in was a breeze. Her customer service was great and she was very kind. Also, the bed was super comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Ayoub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable
Stayed 2 nights in Feb 2025

6/10 Okay

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2025

8/10 Good

Tariq

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property looks NOTHING like the online pictures. It was very worn down! The room was not clean and everything looked very old and worn out. When we used the bathroom we had roaches come out from under the toilet seat. There were bugs in the shower and we had absolutely zero water pressure. Everyone we worked with was very nice, but I took time to find people. No answer when we called the front desk and when we went down in the morning no one was at the front desk. We waited (along with several other guests) and finally she came in from the front smelling like she must have gone out for a cigarette or something. The “breakfast bar” was lukewarm coffee and some granola type breakfast bars. (No big complaints here, but the pictures showed bagels and muffins and other drinks besides coffee.)
Stayed 5 nights in Dec 2024

2/10 Terrible

Alberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw more than one cockroach in my room.
Stayed 1 night in Dec 2024

8/10 Good

Tariq

Liked: Cleanliness, staff & service
Good for price.
Stayed 1 night in Dec 2024

2/10 Terrible

steven

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Ok, so where to begin; I want to try and find something.... ANYTHING nice about this place. Got it! This place has a great location, and is close to local spots and the highway. The front desk staff was super nice and the check-in process was fast. the overall look of the room was fine for what it was and the price, but I am giving this place a one star for the following reasons: 1. ROACHES... this place has roaches and that is a non-starter for me, the moment I saw the roaches I immediately took everything out of this building. They also had "stink-bugs" but they only come around EVERYWHERE during so the fall so that's not on them. 2. Now to be fair (speculating) I think the reason for the roaches is because this ES (extended stay) has long-term residents that are here (subsidized by the government) as well as immigrants that live here permanently. And the children have been running non-stop for 6 hours until 2am...... and start right back up running at 9am and I understand this is something the hotel has no control over nothing says quality like having washed clothes spread out in the main lobby (again, this is a bad look for a hotel.....even though it's an issue with the customer) I would not recommend this place due to having roaches in it. This a older property and Marriott needs to invest some money to address the issues this place has.
Stayed 2 nights in Nov 2024

8/10 Good

Tom

Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Stayed 1 night in Oct 2024

2/10 Terrible

Wei

Stayed 1 night in Oct 2024

2/10 Terrible

Thais cristina

Disliked: Amenities
Good evening, I have not received a refund for my shorts payment.
Stayed 1 night in Oct 2024

8/10 Good

Lorie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the price.
Stayed 2 nights in Oct 2024

6/10 Okay

Leonidas

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024