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Best Western Plus Plaza Hotel

2.5 star property

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Photo gallery for Best Western Plus Plaza Hotel

Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
116 E Park St, Thermopolis, WY, 82443
  • Place, Hot Springs State Park
    ‪1 min walk‬
  • Place, TePee Pools and Spa
    ‪5 min walk‬
  • Place, Hot Springs State Park Bath House
    ‪5 min walk‬
  • Airport, Worland, WY (WRL-Worland Municipal)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite, 1 Queen Bed, Non Smoking (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Honeymoon Suite, 1 Queen Bed, Non Smoking (2nd Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
4.1 out of 5, Very good, 1,090 reviews
The price is €115
includes taxes & fees
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About this property

Best Western Plus Plaza Hotel

An outdoor pool, a 24-hour business centre and a hot tub are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus Plaza Hotel offers 36 air-conditioned accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Thermopolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Plaza Hotel. During your stay, you're just a quick walk from Bighorn River. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Hot Springs State Park and Bighorn River
  • Dogs welcome for a fee
Best Western Plus Plaza Hotel offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A library, a vending machine, and concierge services are also featured at the business-friendly Best Western Plus Plaza Hotel. Free self parking is available.

This Thermopolis hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day, plus a deposit of USD 30.00 per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30.00 per day
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Plaza Hotel
BEST WESTERN PLUS Plaza Hotel Thermopolis
BEST WESTERN PLUS Plaza Thermopolis
Best Western Thermopolis
Thermopolis Best Western
Plus Plaza Hotel Thermopolis
Best Western Plus Plaza Hotel Hotel
Best Western Plus Plaza Hotel Thermopolis
Best Western Plus Plaza Hotel Hotel Thermopolis

Best Western Plus Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 974 reviews
Rating 8 - Good. 265 out of 974 reviews
Rating 6 - Okay. 89 out of 974 reviews
Rating 4 - Poor. 58 out of 974 reviews
Rating 2 - Terrible. 41 out of 974 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

LINDA, RIVERTON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Western decor. Hot springs hot tub open 24/7
Stayed 4 nights in Jan 2026

10/10 Excellent

Allan

Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing as always- friendly, accommodating and so helpful. We love staying here every time!
Stayed 2 nights in Jan 2026

6/10 Okay

lance

Liked: Staff & service
Disliked: Property conditions & facilities
Place is run down
Stayed 1 night in Jan 2026

10/10 Excellent

Levi

Staff was great, beds were cozy, breakfast area was nice.
Stayed 2 nights in Jan 2026

8/10 Good

Orsolya

Stayed 1 night in Jan 2026

2/10 Terrible

Paula

Travelled with partner
When we got to our room, the temperature was 55 degrees. We turned up the heat, changed our clothes, and left for our party. When we got back about midnight, our room was only 59 degrees. We messed with the heat some more then went to the hot tub. When we got back to our room, no change in heat. We called the front desk for an extra blanket and a space heater, but nobody answered. The next morning we got up, and our room was 61 degrees. When we checked out, we told the woman and the front desk, and she acted like she didn't care. She said that the manager was at the laundromat and to call her. We tried calling several times and no answer. It was just a miserable stay due to the room temp, and I'm not sure if we'll ever stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Allan

I actually live in Casper, but when when the grandkids come up to visit, we always get a hotel room for their stay. We like that there are multiple hot tubs and we can can usually get a room close to the pool.
Stayed 1 night in Dec 2025

10/10 Excellent

Rowdy

Great hot tub
Stayed 1 night in Jan 2026

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful upgrade to the hotel. Great staff, clean, love the hot springs they have at the hotel outside as well. Amazing free breakfast. Always enjoy coming back.
Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities
we had the best room we have had here from previous years. room 203. although the breaskfast sausage stopped 30 minutes short of the 6-9 am hours.
Stayed 1 night in Dec 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a room December 29-31 got a room with a pull out bed for our daughter, those rooms have a fireplace, fireplace didn’t work, thermostat didn’t work, room was 53°. Front desk couldn’t do anything, no offer of changing room, just told us to pull a space heater out of the closet to heat 2 rooms. Asked for extra blankets but they don’t have those! No pool towels for the hot tub so you have to use room towels, but don’t ask for more because the washer is down and they don’t have extra of those either! Shower was full of dog hair. We stayed here a year ago and had the exact same issues, we figured a year later they’d have the issues fixed but nope! It was actually kind of comical, we survived and one room eventually got up to 70° with the space heater, microwave mat or mat not work. Location to the hot spring pool was only good thing about this motel. Maybe make sure your room has heat before hand and bring your own towels and cleaning supplies ….
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Attentive to our needs when our room had no heat. We were promptly moved to another room which was also an upgraded room.
Stayed 1 night in Dec 2025

8/10 Good

Linsey

Liked: Cleanliness, staff & service
It was a nice room.
Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Stayed 2 nights in Dec 2025

10/10 Excellent

sothea

Business traveller
Nice room with fireplace.
Stayed 2 nights in Nov 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway from city life
Stayed 2 nights in Nov 2025

2/10 Terrible

Duane, Ludington

Stayed 9 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Cool rools. Really good breakfast. Real eggs and great beacon
Stayed 1 night in Nov 2025

8/10 Good

Christina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was clean, but the bathroom could use a little more attention. The shower was clean, but had some spots that were missed and build up around the edges and the fan in the bathroom was also was extremely dusty and needed cleaned. Other than these items the rest of the room was great. We always choose to stay at this hotel when in the area.
Stayed 2 nights in Nov 2025

2/10 Terrible

David

Liked: Cleanliness, amenities
Disliked: Staff & service
I waited 20 minutes to check in. Desk person saw me waiting and pacing but kept on chatting with one customer ahead of me, seemingly endlessly.
Stayed 2 nights in Oct 2025

4/10 Poor

Jason

Stayed 1 night in Jul 2025

8/10 Good

Mona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice amenities. Rooms are clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2025