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Hyatt Regency Wuxi

5.0 star property

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Body treatments, hydrotherapy, aromatherapy, deep-tissue massages
Suite (Diplomat) | View from room
Indoor pool
Fridge, coffee/tea maker
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
109, Renmin Zhong Road, Wuxi, Jiangsu, 214000
  • Place, Nanchan Temple Antique Market
    ‪1 min walk‬
  • Place, Wuxi Yaohan
    ‪11 min walk‬
  • Place, Suning Plaza
    ‪17 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪17 min drive‬

Room options

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About this property

Hyatt Regency Wuxi

4 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Hyatt Regency Wuxi offers 348 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
With your stay at Hyatt Regency Wuxi, you're connected to a shopping centre and just a quick walk from Nanchan Temple Antique Market. Free WiFi in public areas, free self-parking and 4 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Market Cafe, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with Thai massages, body wraps or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Nanchan Temple Antique Market and a 3-minute drive from Wuxi Parkson
  • Airport shuttle service available for a fee
Hyatt Regency Wuxi offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and limo/town car service are available. Event space at this hotel measures 20236 square feet (1880 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Wuxi. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Wuxi hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Market Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Yue Fu 65 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Mian Dian – This restaurant specialises in local cuisine and serves lunch and dinner. Open daily.
La Cucina – This steakhouse specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Lounge – On-site lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 168 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Market Cafe
  • Mian Dian
  • The Lounge
  • Yue Fu 65

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,236 square feet of conference space
  • Business centre

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 67 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Rollaway bed fee: CNY 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Hyatt Regency Wuxi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 130 reviews
Rating 8 - Good. 34 out of 130 reviews
Rating 6 - Okay. 8 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 6 out of 130 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a very good place to stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Girolamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been already there, great location, spacious rooms, amazing view from the top floor, kind people.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

jiaming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and convenience parking
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good. Definitely stay here next time in Wuxi.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

HAOTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

YONG WOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime go to Wuxi, I always stay at this hotel. First of all , it is grate advantage to be able to enjoy the same quality as Hyatt hotels in other place at a low price.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

YONG WOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time go to Wuxi I use this great hotel. Good and kind service~
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are very nice and clean. The hotel is very quiet and clean staff is very friendly and attentive. Restaurant are not as good as they should be. Other than that the hotel is very to stay at
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Our research m was too hot but they make bed us to a different room which was fine. Service was good. Breakfast was good.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

LIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend breakfast can be very busy and sometime you have to waiting for a seat.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap price but good Quality
Stayed 3 nights in May 2023
Verified

8/10 Good

Dingyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about this hotel except that one can not adjust the room temperature.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new and quality hotel and it will improve fast.

The restaurant staff was not properly trained. My dons packet was spoiled due to fish gravy careless over it. Other than that, it is a great stay.
Verified

4/10 Poor

ji yeong

Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy. I am not sure if it was kareoke or the bar but piano and music sounds super loud every night until midnight or past midnight. I stayed in floor 45.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jin Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 좋았음 매번 가는 곳임
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yong Woon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깔끔합니다. 서비스도 좋구요. 다만 하야트답게 내부 시설은 좀 비쌉니다
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

YISEUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 너무 맛있었어요 직원들도 친절하고 호텔에 있는 다른 식당들도 너무 좋았어오
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

poor guest service

The room and facility is good. But the guest service is quite poor, especially front desk staff. In fact, my deposit is not refunded yet although I checked out 3 days ago Oct.5.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very comfortable and clean.
Stayed 2 nights in Feb 2021
Verified

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities

WAY TOO HOT

Could barely breath! The air con was set at 25 and with the windows being totally sealed it was difficult to sleep at night. they provided a separate fan but for a supposed 5 star hotel seems ridiculous you cant control the heat to suit your own needs
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

xue

Disliked: Staff & service, property conditions & facilities, room comfort
Checking in was very low efficiency and the room soundproof was very very bad so that we were always waken up by next door. it takes very long to get deposit back although they promised they would return it to me right away but I haven’t received it after 1 working day I left.
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The service is impeccable

I had a very pleasant stay at Hyatt Regency Wuxi. It is in the center of Wuxi close to most places of interest to us. The service is impeccable. All the staff we met were informative, helpful and courteous.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Ubaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wuxi skyline

Ottima la posizione è veramente interessante la vista, poiché l’hotel si sviluppa da 43º piani puoi. Molto buoni servizi!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

현진

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔

광장히 현대적인 호텔
Stayed 2 nights in Oct 2019