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OYO Hotel Museo

2.5 star property

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Photo gallery for OYO Hotel Museo

Restaurant
Limited parking
Reception
Lobby sitting area
Standard Room, 2 Double Beds | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
AV. RUIZ CORTINES 802, COL.UNIDAD MAGISTERIAL, Xalapa, VER, 91010
  • Xalapa Museum of Anthropology (MAX)
    ‪10 min walk‬
  • Los Tecajetes Park
    ‪2 min drive‬
  • Xalapa Cathedral
    ‪4 min drive‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

OYO Hotel Museo

Hotel in Xalapa with a 24-hour front desk
A meeting room, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance. Change of towels is available on request
OYO Hotel Museo offers 34 accommodations with complimentary bottles of water and free toiletries. Satellite televisions are provided. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at OYO Hotel Museo , you're just a quick walk from Museo ex-hacienda El Lencero. Free WiFi in public areas and a meeting room are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include a meeting room, multilingual staff and a lift
  • Within a 15-minute walk of Museo ex-hacienda El Lencero and Xalapa Museum of Anthropology (MAX)
As a guest of OYO Hotel Museo , you'll find multilingual staff, room service (during limited hours), and a lift. Public spaces have free WiFi.

This Xalapa hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking (max 5 spaces per unit)

Things to do

  • Books

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • Lift (183 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OYO Hotel Museo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL MUSEO XALAPA
Hotel HOTEL MUSEO XALAPA
XALAPA HOTEL MUSEO Hotel
MUSEO XALAPA
MUSEO
Hotel HOTEL MUSEO

Reviews

OYO Hotel Museo Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 33 out of 66 reviews
Rating 8 - Good. 22 out of 66 reviews
Rating 6 - Okay. 7 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

Reviews

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, central location. The staff Teresa and Lupita were great host's. Nice , polite and very helpful. We hope to return again sometime!
Stayed 6 nights in May 2025

10/10 Excellent

Julio cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

DAISY ARIDAI

Disliked: Amenities, property conditions & facilities
No tienen aire acondicionado y los cuartos son muy pequeños las toallas, tienen mal aspecto. Percudidas y el personal no es amable
Stayed 4 nights in May 2025

10/10 Excellent

Candelaria Jazmin, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
De 6 habitaciones que reserve solo me reservaron 5
Stayed 2 nights in May 2025

10/10 Excellent

Neftalí

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salvo por un detalle con el estacionamiento que se resolvió por parte del personal del hotel, todo perfecto
Stayed 1 night in May 2025

10/10 Excellent

Alan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una cálida bienvenida

¡Una maravilla! Si de verdad necesitas un lugar cálido que te reciba con los brazos abiertos, este es tu lugar. La atención es sumamente cálida, en mi caso, la señora de recepción muy amable y responde cualquier duda relacionada con el hotel. Limpieza excelente, comodidad de las camas ideal. El internet es algo lento pero hace bien su trabajo. Se te avisa que no es pet friendly así que por el simple aviso, ya es un punto. El lugar donde está ubicado es espléndido, solo un punto en contra que está muy cerca de un "hospital" (supongo, porque no pude llegar a leerlo pero si decía "urgencias"), por lo cual hubo bastante ruido por parte de ambulancias.
Stayed 1 night in May 2025

6/10 Okay

Magui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Está pequeña pero limpia, la habitacion bien el agua caliente nunca faltó, la gente amable pero no se queden en los cuartos que dan a la calle no pude dormir por el ruido , es una cale principal hay movimiento toda la noche, en la aplicación dice ventilador de techo o ventilador y NO HAY VENTILADORES, el calor estuvo horrible como nunca en xalapa y entre el ruido y el calor fueron 4 noches sin dormir.
Stayed 4 nights in May 2025

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien por el momento
Stayed 1 night in May 2025

10/10 Excellent

José Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece una estancia buena, la atención del personal tanto de recepción como de limpieza es excelente. El único “inconveniente” por así decirlo es el ruido pero es entendible ya que está en avenida.
Stayed 3 nights in May 2025

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opcion comoda y económica

Un poco complicada la llegada, ya que aun no tenian registrada nuestra reservación, pero trato amable, despues unas horas se resolvió, habitación pequeña pero comoda, estacionamiento seguro y facturación rapida.
Stayed 1 night in Apr 2025

6/10 Okay

Rafael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Buenas recepción
Stayed 2 nights in Apr 2025

10/10 Excellent

José Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Es un lugar comodo, el trato de la persona que esta en recepción es excelente adecuado, la habitación esta limpia y ordenada, sin duda muy acogedor y seguro
Stayed 1 night in Mar 2025

10/10 Excellent

José Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo he visitado desde hace mucho tiempo y siempre he estado contento con su servicio
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Dec 2024

8/10 Good

Mauricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel museo

Fue bastante buena la experiencia, cuarto limpio, cómodo, sin ruidos, el servicio al cliente fue bueno. Lo único que llamó la atención es que al reservar me decía que el costo era de $435 y en el hotel cobro $511. Algo mínimo pero estaria bien que se respetara la tarifa. Fuera de eso, sin duda regresaría
Stayed 1 night in Nov 2024

10/10 Excellent

TOMASA

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

VICTOR HUGO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito lugar

Esta bien el lugar, solo el estacionamiento es muy pequeño y no alcanzamos lugar.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto Claudio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy h
Stayed 3 nights in Jul 2024

10/10 Excellent

Christian Angheven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Daniel Israel

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
La habitación estaba muy pequeña.
Stayed 1 night in Dec 2023

2/10 Terrible

Edgar

Stayed 1 night in Dec 2023

8/10 Good

Maria isabel

Stayed 2 nights in Dec 2023

8/10 Good

Erendira del Carmen

Liked: Cleanliness, staff & service
El único inconveniente que vimos fue el tema del elevador, que a veces tienen que ponerlo fuera de servicio. Pero lo demás ok, su ubicación es conveniente si tienen algún familiar en el CAE.
Stayed 2 nights in Sep 2023