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Pan Pacific Xiamen

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Photo gallery for Pan Pacific Xiamen

Exterior
Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Restaurant
Classic Suite, 1 King Bed | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
19 Hubin Bei Road, Xiamen, Fujian, 361012
  • Place, Haiwan Park
    ‪7 min walk‬
  • Place, Bailuzhou Park
    ‪18 min walk‬
  • Place, Xiamen International Conference & Exhibition Center
    ‪13 min drive‬
  • Airport, Xiamen (XMN-Xiamen Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Suite, 1 King Bed

Classic Suite, 1 King Bed | View from room

Classic Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Pacific Club, Club Room, 2 Single Beds

Pacific Club, Club Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Pacific Club, Club Room, 2 Single Beds

  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Serviced Suite

One Bedroom Serviced Suite | Premium bedding, minibar, in-room safe, desk

One Bedroom Serviced Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Serviced Suite

Two Bedroom Serviced Suite | Premium bedding, minibar, in-room safe, desk

Two Bedroom Serviced Suite

  • 115 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Partial sea view
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • Partial sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Pacific Club, Club Room, 1 Double Bed

Pacific Club, Club Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Pacific Club, Club Room, 1 Double Bed

  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room (2 Beds)

A hotel room with a bed, a robe hanging on a rack, a small table with a radio, and a television on a wooden stand.

Deluxe Room (2 Beds)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room (2 Beds)

A hotel room with two beds, a large mirror, and a television.

Superior Room (2 Beds)

  • Sleeps 2
  • Free Wi-Fi

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About this property

Pan Pacific Xiamen

Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free cruise terminal shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Pan Pacific Xiamen offers 354 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Xiamen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, St. Gregory. Services include facials and body treatments.
During your stay at Pan Pacific Xiamen, you're just a quick walk from Haiwan Park. Features include free WiFi in public areas, free self-parking and a free cruise terminal shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments or facials at St. Gregory
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute drive from Xiamen-Gulangyu Island Terminal and 5 minutes from Xianyue Park
  • Free cruise terminal shuttle service
Pan Pacific Xiamen offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Pan Pacific Xiamen. Self parking is free.

Smoking is allowed in designated areas at this 5-star Xiamen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Pan Pacific Xiamen has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free cruise terminal shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 120 for adults and CNY 60 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 304.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 120 for adults and from CNY 60 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 304.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Pan Pacific Xiamen offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 03 May and close on 15 November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Pan Pacific Hotel Xiamen
Pan Pacific Xiamen
Xiamen Pan Pacific
Pan Pacific Xiamen Hotel Xiamen
Sofitel Xiamen
Pan Pacific Xiamen Hotel
Xiamen Pan Pacific
Xiamen Sofitel
Pan Pacific Xiamen Hotel
Pan Pacific Xiamen Xiamen
Pan Pacific Xiamen Hotel Xiamen

Pan Pacific Xiamen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 507 reviews
Rating 8 - Good. 216 out of 507 reviews
Rating 6 - Okay. 53 out of 507 reviews
Rating 4 - Poor. 8 out of 507 reviews
Rating 2 - Terrible. 2 out of 507 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

CHANG-LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and pool
Stayed 13 nights in Sep 2025
Verified

6/10 Okay

gerrit wim

Liked: Cleanliness
Disliked: Amenities
during booking it was not mentioned that the swimming pool was closed! and i chose this hotel oa for the swimming pool!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Chong Liek

Liked: Amenities
Breakfast is ok
Stayed 4 nights in Oct 2025
Verified

8/10 Good

King

Liked: Cleanliness
Pan Pacific Hotel in Xiamen for the location are perfect for me to enjoy the Chinese cuisine - Dim sum lunch in house.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, good location for me
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

jing

Liked: Cleanliness, amenities, property conditions & facilities
Everything is five stars
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HOCK SIME BARRANTZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great team of staffs; from the security to the front desk to the chambermaids!
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly helpful staff.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Tu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is closed to the airport and the staff are helpful. The buffet was very good with many selections. The room is quiet.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
The people are very nice. Great service. They need to open breakfast in the club area again.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is very comfortable and the room is very spacious. Bathroom facilities and the bathtub are also a real highlight. The staff are all very hospitable and friendly to assist you with anything. The only slight thing to be desired was a bigger TV as the screen is a bit small if you watched it from the bed, but other than that there’s nothing really to nitpick.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Hua Joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Clean, comfortable and the service is excellent. I will go again
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
need more choices; some foods are cold
Stayed 1 night in Oct 2025
Verified

8/10 Good

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, last time I stayed the subway was under construction, it’s now only 2 minutes away. Many good eateries in the walking distance, all staff willing to help and always wear a smile. Breakfast is very Chinese and quality just par, nice gym and pool, our 3 nites’ stay was pleasant and very enjoyable.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Bee Eng

We stayed for 6 nights and have bites almost every morning.
Stayed 6 nights in Oct 2024
Verified

8/10 Good

LI CHUN

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in May 2023
Verified

6/10 Okay

chihliang

Disliked: Amenities, property conditions & facilities
Facility is too old to use. Bath tube has Drainage problem
Stayed 1 night in Sep 2024
Verified

8/10 Good

Tinglan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception asked for extra bonds because staff responsible got off and no one was able to confirm the payment already made via Hotels.com. Hardware’s relatively old tho well maintained. No usb docking makes charging devices difficult.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Chien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor TV reception
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

TAKANORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
厦門では毎回お世話になっております。
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cheng Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
優質選擇
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

WEN TING

Liked: Cleanliness, amenities, property conditions & facilities
服務親切，餐點美味
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

FONG IENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很寛躺，我遇到的員工都非常有禮，笑容可掬！
Stayed 3 nights in Nov 2025