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Sofitel Xian on Renmin Square

4.5 star property

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Photo gallery for Sofitel Xian on Renmin Square

Indoor pool
Junior Suite, 2 Single Beds, Club lounge access | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa

Explore the area

Map
319 Dongxin Street, Xincheng district, Xi'an, Shaanxi, 710004
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower
    ‪17 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪4 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Business Lounge Access, View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Business Lounge Access, View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, 2 Single Beds, View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, View

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Business Lounge Access, View

Junior Suite, 2 Single Beds, Club lounge access | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Business Lounge Access, View

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

Apartment, 1 Double Bed, Kitchen

  • Sleeps 3
  • 1 Double Bed

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About this property

Sofitel Xian on Renmin Square

Luxury hotel connected to the convention centre in Xi'an with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Sofitel Xian on Renmin Square offers 178 accommodations with minibars and a safe. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Le Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna and a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Xian on Renmin Square. During your stay, you'll be connected to the convention centre and just a quick walk from Xi'an City Walls. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with aromatherapy, body treatments or massages at Le Spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Xi'an City Walls and 5 minutes on foot from Shaanxi Science and Technology Museum
  • Airport shuttle service available for a fee
Sofitel Xian on Renmin Square offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 23681 square feet (2200 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Sofitel Xian on Renmin Square. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Xi'an hotel.

Guests can enjoy buffet breakfast for a fee.
Le Chinois – This restaurant serves lunch and dinner. Reservations are required.
Azur – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Koi锦鲤日餐厅 – On-site restaurant. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 158 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Azur
  • Koi锦鲤日餐厅
  • Le Chinois

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free babysitting
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 23,681 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 360.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 360.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, Apple Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sofitel Renmin
Sofitel Renmin Hotel
Sofitel Renmin Hotel Xian Square
Sofitel Xian Renmin Square
Sofitel Xi An
Sofitel Xian On Renmin Square China/Shaanxi
Sofitel Xian On Renmin Square Hotel Xi`An
Xi'an Sofitel
Sofitel Xian Renmin Square Hotel
Sofitel Renmin Square Hotel
Sofitel Renmin Square
Sofitel Xian on Renmin Square Hotel
Sofitel Xian on Renmin Square Xi'an
Sofitel Xian on Renmin Square Hotel Xi'an

Sofitel Xian on Renmin Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 366 out of 597 reviews
Rating 8 - Good. 161 out of 597 reviews
Rating 6 - Okay. 53 out of 597 reviews
Rating 4 - Poor. 11 out of 597 reviews
Rating 2 - Terrible. 6 out of 597 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

POH WOON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jap buffet is nice and price reasonable @ cny period. CNY 238 per pax. And they serve delicious dishes.
Stayed 5 nights in Jan 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service

Ok stay

The room we stayed for the 1st night was unacceptable for a 5-star hotel. Very strong smell of the sewer from the bathroom and mixed of some old hotel smell, very hard to stay. I saw the same feedback from the other platforms, but I ignored it. So please don’t overlook the negative reviews. We tried to cancel the 2nd night in rje next day, but was not able to do so as we already paid. The receptionist who are at middle age was very nice (the young receptionists obviously need more training and put more smiles on the face ) and let us to checkout some other rooms. The rooms we checked out didn’t have that smell. We always felt hot at night and woke up as no AC in the winter. It happened to all the hotels we stayed in China during this trip.
Stayed 1 night in Jan 2025

10/10 Excellent

Fedrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place!

Great hotel. We have stayed here 2x on different year. Wanna thank all the staff here for pleasant stay, they helped us with museum booking and recommended places to go.
Stayed 5 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient location and helpful, friendly staff!

Helpful and friendly staff! Great breakfast buffet. Location close to metro line 4, which is direct line to north train station- very convenient! Walking distance to Muslim quarter and mosque, and bell and drum towers. Easy trips out to hike Huashan, and to visit the terracotta warriors. Recommended. 😊
Stayed 3 nights in Nov 2024

10/10 Excellent

Xin

Liked: Amenities
Very friendly, helpful services. Convenient to city center and subway
Stayed 6 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Nov 2024

8/10 Good

How Yang

Liked: Cleanliness, staff & service
The mattress is too old/too soft. The shower water temperature is not consistent. The spa is too expensive. No shuttle bus to nearby busy area. It is stated in the hotel description that there is shuttle bus, so don’t know what it means then.
Stayed 5 nights in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 3 nights in Sep 2024

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was extremely nice and helpful! We received an upgrade on checkin and good advice on dining options.
Stayed 2 nights in Oct 2024

10/10 Excellent

paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refined style
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again!

Very friendly and helpful reception and concierge staff. Location of the hotel is great, central and quick access to key attractions. Rooms are also nice with good amenities.
Stayed 3 nights in Oct 2024

6/10 Okay

A MUI

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic concierge service from Andy
Stayed 3 nights in Sep 2024

10/10 Excellent

Alessandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a cozy private garden area. Staff was friendly and available and with a good spoken English level. Bfast was good. Very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very good. It’s a 20 minute walk to the Muslim quarter and the drum tower. We booked the luxury room and were upgraded to a suite, thank you! Bed was amazing and bathroom had luxurious Lanvin amenities. Staff were very friendly and professional specially the concierge who went above and beyond helping us retrieve something we left behind in the train from Beijing. Exceptional service.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jul 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Professional, friendly and helpful staff. Concierge team was knowledgeable and especially helpful. English widely spoken.
Stayed 5 nights in Jul 2024

6/10 Okay

Logan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dated pricey hotel but decent breakfast

Very dated hotel. Beds were ok but bathrooms and carpet in the room are dirty and very old. Location is good, not right in the hustle and bustle and the breakfast is decent. Would be the most expensive but worst hotel on my trip through China
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting Luxury Stay

Amazing 5 star hotel with everything we could have asked for. Very luxury floors and lobby however rooms weren't as good as the rest of the hotel but still beautiful. Housekeeping is very helpful and makes sure the room is spotless. However some slight issues is that the toilet wasn't great as it would constantly get blocked and wouldn't flush and out tap over the sink was bent sideways plus the nearest metro station was 1.5km away .Kevin Guo was very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lok Sun Nelson

Liked: Staff & service

Great personalised service

The staff were so helpful and warm. Our luggage was misplaced and the manager 王敏 drove us all the way to the bus depot and back to retrieve it. Sophia from the front desk was very attentive to all our needs
Stayed 4 nights in Jul 2024

10/10 Excellent

Aviv

Stayed 2 nights in Jul 2024

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacob

Stayed 3 nights in Jul 2024