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Novotel Xi'an The Bell Tower

4.0 star property

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Photo gallery for Novotel Xi'an The Bell Tower

Superior Room, 2 Single Beds | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes
Creator video
Daily buffet breakfast (CNY 98 per person)
Front of property
Children’s activities

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Gym
  • Breakfast available

Explore the area

View in a map
NO 16 ANBAN STREET, XIAN, Xi'an, 710004
  • Place, Xi'an City Walls
    ‪1 min walk‬
  • Place, Xi'an Bell Tower
    ‪7 min walk‬
  • Place, Great Mosque of Xi'an
    ‪2 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege) | Down duvets, minibar, in-room safe, blackout curtains

Room, 1 King Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, rainfall showerhead, hair dryer, bathrobes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Shower, rainfall showerhead, hair dryer, bathrobes

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Down duvets, minibar, in-room safe, blackout curtains

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Xi'an The Bell Tower

Family-friendly hotel with health club and 24-hour front desk
A health club, a bar/lounge and a complimentary children's club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and conference space are on-site.
Novotel Xi'an The Bell Tower offers 198 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 65-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. This Xi'an hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
During your stay at Novotel Xi'an The Bell Tower, you're just a quick walk from Xi'an City Walls. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Services include a free children's club, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Xi'an City Walls and Yisu Grand Theater
Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A health club, a complimentary children's club, and concierge services are also featured at the family-friendly Novotel Xi'an The Bell Tower. Free self parking is available.

This 4-star Xi'an hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge

Restaurants on site

  • Food Exchange

Things to do

  • 24-hour gym
  • Free children's club

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Xi'an The Bell Tower

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Xian THE Bell Tower
Novotel Xi'an The Bell Tower
Novotel XI AN THE Bell Tower
Novotel Xi'an The Bell Tower Hotel
Novotel Xi'an The Bell Tower Xi'an
Novotel Xi'an The Bell Tower Hotel Xi'an
Xi An The Bell Tower (Opening October 2020)

Reviews

Novotel Xi'an The Bell Tower Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 73 out of 115 reviews
Rating 8 - Good. 36 out of 115 reviews
Rating 6 - Okay. 4 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

Reviews

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in X

Very good location. Friendly and helpful reception. One of the few hotels with welcome drinks and afternoon tea for guests. Xi'an was boiling hot when we were there. Hotel had lots of bottled water available to guests. Delicious breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

10/10 Excellent

nadifah binti, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and the location is superb. Highly recemmended.
Stayed 5 nights in Jun 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a perfect location—just steps away from the Bell and Drum Tower—which made our stay incredibly convenient and enjoyable. I truly wanted to give this hotel an excellent review because overall, our stay was amazing. However, I cannot overlook the challenges we faced with the staff. This hotel is not ideal for travelers who do not speak Mandarin. I speak Mandarin, so I was able to get some assistance during our stay. Unfortunately, I do not read Chinese, and when I asked for help booking a Didi, I was simply told to go outside and hail a cab. I found this response disappointing, especially given that it was a reasonable request for a guest. Only after I asked to speak with a manager did the staff decide to assist me. This lack of initial willingness to help left a negative impression. With better guest service—particularly for international travelers—this hotel has the potential to be truly outstanding.
Stayed 3 nights in Jun 2025

8/10 Good

Abdullhakam

Stayed 5 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful. They would go above and beyond to make sure we have a comfortable stay.
Stayed 2 nights in Jun 2025

8/10 Good

Joanne, vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except the bathroom. the doors to both the shower & toilet were translucent and had no locks. it was very weird. Other than the bathroom, everything else was pretty good
Stayed 3 nights in Jun 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel very technical all very modern would recommend it to anyone going to Xian.
Stayed 2 nights in Jun 2025

10/10 Excellent

JAVIER, Las Vegas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It has an excellent location in the heart of Xi’ an. The Bell Tower, restaurants, and shops are just steps away. The subway is in from of the hotel,
Stayed 2 nights in May 2025

10/10 Excellent

Chi San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean with self laundry service with was a bonus for us. The location was superb and staff were very helpful
Stayed 3 nights in May 2025

8/10 Good

Suan Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Novotel hotel was pleasant. We love how strategic the location is, walkabout to the Bell Tower and the metro is right in front of the hotel.
Stayed 3 nights in May 2025

8/10 Good

D

Liked: Cleanliness
Good location, but people are smoking everywhere even at no smoking area,
Stayed 2 nights in May 2025

10/10 Excellent

Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near the drum and bell tower - lots of dining options and transport services nearby to bring you to the terracotta army
Stayed 2 nights in May 2025

10/10 Excellent

Taichu

Disliked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent location, modern hotel with large clean rooms. Very happy with our stay and highly recommended
Stayed 3 nights in May 2025

10/10 Excellent

XUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality room and staff service. Short stroll to local shopping malls all around. Will be visiting again next time.
Stayed 7 nights in May 2025

2/10 Terrible

Dr Sanja

Stayed 3 nights in May 2025

10/10 Excellent

Hannah

Stayed 5 nights in Apr 2025

8/10 Good

Damian Romero

Liked: Cleanliness, property conditions & facilities
the destination more or less for what it cost ..!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexia

Stayed 2 nights in Apr 2025

6/10 Okay

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was helpful. They provided bread, jam and OJ, at no charge, when I requested for it because I had an upset stomach. Was glad to see the Toto washlet type toilet. The cleaning staff was good. The hotel was fine in almost all aspects except for two issues. Whenever I walked into my room I smelled something odd, perhaps from past cigarette smoke, even though it was a nonsmoking room. The smell would vanish in a minute or two when I switched on the AC. I think I had a room with a suite so the room was separated into two parts by a panel running about half of the width of the room, and there was a TV hung on this panel. Frankly, the room would appear more spacious if this dividing panel was not present, and I don’t watch TV when traveling. There was also a shelf hanging half way down the ceiling, in the middle of the room. I could not figure out why it was there. The room would appear more spacious without it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Han Song

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Comfortable, easy access, lots of food and shopping area.
Stayed 4 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is actually great to walk around. The only downside for me is that my room which is apparently bigger doesn’t have direct sunlight in tho there is window. So it makes the room abit sad for me. As I prefer direct sunlight.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice looking and very clean hotel, with cool controls for the room. Like the controls for the lights and drapes. Big tv , wish they had a few American channels. Very close to main attractions and restaurants
Stayed 3 nights in Apr 2025