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Chateau Star River Shaanxi

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Photo gallery for Chateau Star River Shaanxi

Exterior
A grand lobby with marble columns, a central sculpture, and a patterned floor.
Lobby sitting area
Courtyard
Lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Middle Section, Lanchi Road, Qinhan New City, Xixian New District, Xianyang, Shaanxi Province, 712000
  • Place, Chang'an University (Weishui Campus)
    â€Ș12 min drive‬
  • Place, Wulingyuan Mausoleum
    â€Ș15 min drive‬
  • Place, Xi'an City Walls
    â€Ș24 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    â€Ș15 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed (Hot Spring Access)

Deluxe Double Room, 1 King Bed (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 King Bed (Hot Spring Access)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room (Hot Spring Access)

Deluxe Twin Room (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room (Hot Spring Access)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Business Double Room, 1 King Bed (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Business Double Room, 1 King Bed (Hot Spring Access)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Twin Room (Hot Spring Access)

Business Twin Room (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Business Twin Room (Hot Spring Access)

  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, 1 King Bed (Hot Spring Access)

Executive Double Room, 1 King Bed (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Executive Double Room, 1 King Bed (Hot Spring Access)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chateau Suite (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Chateau Suite (Hot Spring Access)

  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Flat-screen TV, pay films

Executive Suite, 1 King Bed

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 1 King Bed

Flat-screen TV, pay films

Executive Double Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Chateau Star River Shaanxi

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a conference centre, a coffee shop/cafe and concierge services are on-site.
Chateau Star River Shaanxi offers 331 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
There are 8 hot springs open between 7:00 AM and 11:00 PM.
During your stay at Chateau Star River Shaanxi, you'll be close to Chang'an University (Weishui Campus). Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at æ„ć’–ć•Ąè„żé€ćŽ…, a buffet restaurant that serves Chinese cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes hot springs and a playground
  • 10 minutes by car from Chang'an University (Weishui Campus) and 13 minutes from Wulingyuan Mausoleum
Chateau Star River Shaanxi offers its guests hot springs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Chateau Star River Shaanxi. Limited free parking is available on a first-come, first-served basis.

This 5-star Xianyang hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
æ„ć’–ć•Ąè„żé€ćŽ… – This buffet restaurant specialises in Chinese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • æ„ć’–ć•Ąè„żé€ćŽ…

Things to do

  • 8 hot springs
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 8 hot springs
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 38 ÂșC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chateau Star River Shaanxi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 322.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Rollaway bed fee: CNY 322.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Access to the onsite hot springs is included for 2 guests per room. Fees apply for additional guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 7:00 AM to 11:00 PM.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Chateau Star River Xi’an Hotel Xi'an
Chateau Star River Xi’an Hotel
Chateau Star River Xi’an Xi'an
Chateau Star River Xi’an Xi'a
Chateau Star River Xi’an
Chateau Star River Shaanxi Hotel
Chateau Star River Shaanxi Xianyang
Chateau Star River Shaanxi Hotel Xianyang

Chateau Star River Shaanxi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for smokers

Love this hotel very nice very clean and its a smokers paradise
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Frederick

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I've rarely bothered to leave reviews of hotels, but my experience here left me quite furious. I stayed in the hotel in October, so not so hot outside. However it was VERY hot in my room, at one point it was 27c. Clearly the Air Con wasn't functioning so I asked reception. They sent a technician who proceeded to LIE about the situation saying it would take time to cool down. Eventually they admitted that they had turned off the Air Con for the whole hotel to save money and gave me a cooling unit, which did almost nothing I should add. I would still be annoyed but be prepared to accept this at a cheaper hotel, but this is meant to be 5* luxury. Being able to sleep at a comfortable temperature is a BASIC requirement and one that I wouldn't ever imagine would be an issue at such a hotel.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Venturi

Liked: Cleanliness, room comfort
Disliked: Staff & service
L'avevamo preso questo albergo perché era vicino all'aeroporto. Il ristorante era chiuso e non c'era nulla vicino. Alla reception le ragazze non parlavano neanche una parola d'inglese.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

El hotel muy limpio, la atenciĂłn excelente, una gran variedad de comida en el desayuno y el hotel tiene una gran variedad de opciones para el huesped.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Very clean, spacious and well appointed rooms. Double sinks were a nice feature!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a widely open, calm and clean area. Well designed near the airport. Hopefully, other facilities or shops and taxis services would be available in the near future. The restaurant services (Chinese food portion we tried) is very excellent, best one we ever had during the "Silk Trade Trip".
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ìŁŒëł€ì‹œì„€ 없음

ì•„ìŁŒ ìą‹ìŠ”ë‹ˆë‹€. 닀만, ê”í†”êłŒ ìŁŒëł€ 식ë‹č, 마튾 등 펞의시섀은 전혀 없슔니닀. 지ꞈ 한찜 ìŁŒëł€ì§€ì—­ì„ êł”ì‚Źì€‘ìŽì–Žì„œ, 혞텔에서만 ì‰Źêł  싶은신 분듀 또는 ì¶œìž„ìœŒëĄœ 찚량읎 í™•ëłŽë˜ì‹  분듀만 예앜하시멎 되êČ ë„€ìš”
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, the bathroom very spacious and modern, the breakfast has a great variety and high quality. The service staff is very friendly. The hotel swimming and outside garden was very enjoyable. Not so experienced with foreign credit card in restaurant area. No shuttle service to Xi’an center. Overall was excellent and would definitely stay there again.
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nuevo.

Hotel nuevo. No en el centro pero cerca del aeropuerto.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Really amazing hotel, amazing food, not too overpriced either. Just very hard to find a bus or a taxi to Xian!!
Stayed 1 night in Feb 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Stay

The restaurant meal was tasty, but our dinners came out 20 minutes apart.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

NicolaosRamirez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to express my experience in the hotel, The staff excellent, the food, the room, the services I can say 7 star hotel .... The buffet was really good, and the restaurant my wife and and went for dinner one time was really good. I recommend 100% rhe hotel
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Huitao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ćźŒçŸŽïŒŒć€ŒćŸ—æŽšèçš„é…’ćș—

飞æœș晚ç‚čïŒŒćˆ°èŸŸé…’ćș—ć·Čç»æ˜ŻçŹŹäșŒæ—„早䞊7ç‚čïŒŒćŸˆniceçš„ć»¶èżŸćˆ°äž‹ćˆ3ç‚čé€€æˆżïŒŒæˆżé—ŽćŸˆèˆ’é€‚ïŒŒćŸˆæž©éŠšçš„è” é€äș†æ°Žæžœć’Œć·§ć…‹ćŠ›ä»„ćŠæŹąèżŽäżĄïŒŒçĄŹä»¶èźŸæ–œæŻ”ćčżć·žçš„æ›Žć„œäž€äș›ïŒŒäœçœźçšćŸźæœ‰ç‚čèżœäœ†æ˜ŻçŽŻćąƒéžćžžć„œïŒŒæ—©é€çš„ć“èŽšćŸˆé«˜æœćŠĄćźŒçŸŽïŒŒéžćžžć€ŒćŸ—æŽšèïŒ
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

æ—©é€æœ€ć„œ

酒ćș—ć…§ç’°ćąƒ+æœć‹™éƒœć„œïŒŒäż‚æœ‰ć•Čdetails 攔係ćčŸäčŸæ·šă€‚ æ•Žé«”çź—æ˜ŻćŸˆäžéŒŻ
Stayed 1 night in Aug 2018
Verified

8/10 Good

Dawn Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxe, new hotel in suburb

This marble-furbished hotel is in a very upscale suburb "New" area on the outskirts of Xian. The hotel appears to have two sections: one for tourists from outside China and one for Chinese. Both share the huge, lovely gourmet restaurant. A hired taxi is the best way to get from the airport to this hotel or to the Terra Cotta Warriors and the fine Xian (area) Historical Museum in Xian city. Hotel personnel can help arrange for the taxi. Distances tend to be considerable.
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jingyu

Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018