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Sheraton Grand Xishuangbanna Hotel

4.5 star property

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Photo gallery for Sheraton Grand Xishuangbanna Hotel

Exterior
Lobby
Lobby
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
No.1 Yuntou Road, Gasa Town, Jinghong, Xishuangbanna Dai, Yunnan, 666109
  • Place, Mandai Buddhist Temple
    ‪10 min drive‬
  • Place, Tropical Flower and Plants Garden
    ‪10 min drive‬
  • Place, Manting Park
    ‪12 min drive‬
  • Airport, Jinghong (JHG-Xishuangbanna)
    ‪5 min drive‬

Room options

View all photos for Family room, 1 King, Garden view

Family room, 1 King, Garden view | Living room | 55-inch TV with digital channels, iPod dock, table football

Family room, 1 King, Garden view

  • 106 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony | Living room | 55-inch TV with digital channels, iPod dock, table football

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

  • 167 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony | Living room | 55-inch TV with digital channels, iPod dock, table football

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

  • 110 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin, Guest room, 2 Twins, Garden view, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Grand Deluxe Twin, Guest room, 2 Twins, Garden view, Balcony

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe King, Guest room, 1 King, Garden view, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Grand Deluxe King, Guest room, 1 King, Garden view, Balcony

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin, Guest room, 2 Twins, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Twin, Guest room, 2 Twins, Balcony

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King, Guest room, 1 King, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe King, Guest room, 1 King, Balcony

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Courtyard Twin, Guest room, 2 Twins, Garden view

Terrace/patio

Deluxe Courtyard Twin, Guest room, 2 Twins, Garden view

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Courtyard King, Guest room, 1 King, Garden view

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Courtyard King, Guest room, 1 King, Garden view

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Xishuangbanna Hotel

Riverfront hotel with 3 restaurants and free valet parking
This smoke-free hotel features 3 restaurants, an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Sheraton Grand Xishuangbanna Hotel offers 326 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can experience the thrill of a safari, and enjoy recreation facilities including hot springs, an outdoor tennis court and a health club. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 4 hot springs open between 8:30 AM and 10:00 PM.
During your stay at Sheraton Grand Xishuangbanna Hotel, you'll be close to Mandai Buddhist Temple. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy Chinese cuisine while dining at Yue
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes hot springs, an outdoor tennis court and a gym
  • 10 minutes by car from Mandai Buddhist Temple and 11 minutes from Manting Park
  • Airport shuttle service available for a fee
Sheraton Grand Xishuangbanna Hotel offers its guests hot springs, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 26673 square feet (2478 square metres) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the luxury Sheraton Grand Xishuangbanna Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xishuangbanna Dai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Yue – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Feast – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Red Basil – This poolside restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 10:00 PM at scheduled times and on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 138 to 160.90 for adults and CNY 69 to 138 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Feast
  • Red Basil
  • Yue

Things to do

  • 24-hour gym
  • 4 hot springs
  • Arcade/game room
  • Billiards/pool table
  • Boat and paddles
  • Books
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Game viewing
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • Free children's club
  • In-room cot
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 26,673 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 4 hot springs
  • Hot springs open from 8:30 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (50 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 4:00 PM and midnight
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CNY 380.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night
  • Breakage deposit: CNY 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 to 160.9 for adults and CNY 69 to 138 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 4:00 PM and midnight
  • Rollaway bed fee: CNY 380.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and access to the hot springs
This property accepts credit cards, debit cards, mobile payments and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Grand Xishuangbanna Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Hot springs access available from 8:30 AM to 10:00 PM.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Grand Xishuangbanna Hotel Jinghong