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Soul Spring Sanctuary Cuernavaca

3.5 star property
VIP Access

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Photo gallery for Soul Spring Sanctuary Cuernavaca

Outdoor pool
Living area
Executive lounge
Spa
Premium bedding, in-room safe, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Avenida Club de Golf Santa Fe, Xochitepec, MOR, 62790
  • WTC-Morelos Convention Center
    ‪12 min walk‬
  • Ex Hacienda de Ixtoluca
    ‪3 min drive‬
  • Hacienda de Chiconcuac
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite

Premium bedding, in-room safe, soundproofing, iron/ironing board

Master Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

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About this property

Soul Spring Sanctuary Cuernavaca

Hotel with free parking, near WTC-Morelos Convention Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe and spa services. Change of towels is available on request
Soul Spring Sanctuary Cuernavaca offers 9 accommodations with an iron/ironing board. Rooms open to balconies. Beds feature premium bedding. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Bathrooms include a shower. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Soul Spring Sanctuary Cuernavaca, you'll be within walking distance of WTC-Morelos Convention Center. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Just a 1-minute drive from WTC-Morelos Convention Center and 7 minutes from Quinta Puerta de Agua
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a garden are also featured at Soul Spring Sanctuary Cuernavaca. Self parking is free.

This 3.5-star Xochitepec hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:30 AM to 1:00 PM.
Soul Spring Sanctuary Cuernavaca has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 300 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 2; reservation required

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Chef service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 4:00 AM)
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 350 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 300 to 500 for adults and MXN 200 to 500 for children
  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: MXN 2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 4:00 AM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:30 AM to 8:00 PM

Property is also known as

Casa Soul Spring
Soul Spring Sanctuary Hotel
Soul Spring Sanctuary Xochitepec
Soul Spring Sanctuary Hotel Xochitepec

Soul Spring Sanctuary Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

10/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio de las personas que trabajan ahi! En especial del GM
Stayed 1 night in Jan 2025

2/10 Terrible

Francisco

Stayed 1 night in Oct 2022

4/10 Poor

Abel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El aire acondicionado de la Suite que contratamos no funcionaba. Llegamos en la madrugada de una boda con una temperatura muy alta en el cuarto y no fue posible hacer funcionar la unidad de aire. Se le llamó a mantenimiento y no pudieron hacer funcionar el aire. Nos ofrecieron colocar unos ventiladores y no acepte. Solicitamos entonces un cambio de habitacion, el cual nos fué proporcionda. Al realiza el check-out solicite que se me remmbolse la diferencia de tarifa engtre la habitación que pague y la que recibí al final.
Stayed 1 night in May 2025

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gonzalo M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es ESPECTACULAR nos sorprendieron gratamente con sus detalles y servicio. No le damos el excelente ya que el área del baño es muy obscura, las toallas sacan excesiva pelusa y la presión del agua es muy baja. Sin embargo desde luego regresaremos.
Stayed 1 night in Apr 2025

10/10 Excellent

VERONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Hotel, hermoso para tranquilizarse e ir en familia, lamentablemente en nuestra estancia habia muchas parejas de esas de 50-20 no muestras raras de cariño, parece hotel de paso, no una experiencia bonita cuando vas en familia. Ni modo. Creo que por lo escondido del lugar le gusta ir a las parejas así.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Victor, Ciudad de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Muy coordiales Ambiente muy tranquilo para relajarse.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular. Todo
Stayed 1 night in Feb 2025

10/10 Excellent

Elmis, Polanco

Stayed 1 night in Feb 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Germán

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó que las instalaciones están bonitas pero me parece caro para lo que es… la comida muy mala y dos veces tuvimos que pedir que mandaran personal a la alberca por que no había quien atendiera
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio instalaciones y limpieza !!! Regresare sin duda
Stayed 2 nights in Feb 2024

8/10 Good

Luz María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable, nos asignaron Una habitación lejana y sin TV de cable pero nos apoyaron y al siguiente día lo arreglaron. Muy atentos y serviciales. Su menú súper limitado ojalá le hicieran variaciones al menos anuales.
Stayed 3 nights in Dec 2023

10/10 Excellent

Luz María

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien, es la 3a vez que los visitamos, la única sugerencia es modificar su carta es muy limitada y es la misma. La pasamos súper bien y muy recomendable
Stayed 4 nights in Dec 2023

6/10 Okay

David Islas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel, pero la comida no.

Excelentes instalaciones y servicio, hotel pequeño (boutique). El foco de clientes del hotel es "health body", por lo tanto desafortunadamente el menú de comida no es tan amplio, y desafortunadamente nos tocó un platillo que estuvo en malas condiciones y se enfermó mi hija.
Stayed 2 nights in Feb 2023

2/10 Terrible

Eduardo

10/10 Excellent

SOHEE

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in this city. Our family got so much comfortable and peaceful experience in this hotel 👍

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

LUIS ALBERTO

Stayed 1 night in Sep 2022