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5.0 out of 5

"Good Hotel with a nice beach and Pool. Not as crowded as the Barcelo Tropical. " More

By a verified traveller on Sun 29 Aug 2021

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
€202* Per night/room 16 Jun - 17 Jun

Junior Suite (Swim Up Premium Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Ocean Front Premium Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Swim Up Premium Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Ocean Front Premium level)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite (Swim Up Premium Level | 2A 1C)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Barceló Maya Caribe - All Inclusive's beach location gets good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Xpu-ha Beach. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a swim-up bar and a poolside bar
  • Splash around at the water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with hydrotherapy, facials or manicures and pedicures at U-Spa and U-Spa Kids
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests speak favourably about the beach and the location
  • Steps from Xpu-ha Beach and Ecopark Kantun Chi
  • Airport shuttle service available for a fee

Barceló Maya Caribe - All Inclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Barceló Maya Caribe - All Inclusive

5 out of 5
Good Hotel with a nice beach and Pool. Not as crowded as the Barcelo Tropical.

Posted by on 29 Aug 2021

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Comment from Hotel Management

5 Sep 2021 by The Management.

Dear Alexandre, Thank you for spending your vacation at Barceló Maya Caribe and the time you have taken to share your impressions about your stay. We always try to do our best to satisfy our guests and make their vacation enjoyable; I would also like to assure you that guest feedback is very important to us as we know they help us to continue improving our services. We look forward to serving you again in the future. Best Regards,

About the Barceló Maya Caribe - All Inclusive

Location Carr. Federal Chetumal-Puerto Juárez, Xpu-Ha, QROO 77750

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and select beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkelling
  • Windsurfing

Land activities
  • Climbing wall
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site nightclubs included
  • Windsurfing included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Football (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Climbing wall included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transport to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Service charge included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • All meals included
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Minibar (all drinks included)
  • Scuba lessons included
  • All non-motorized water sports included
  • All land sports and fitness activities and facilities are included
  • Snorkelling included

Property Features

Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Barceló Maya Caribe - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 414 guestrooms or units
  • 3 levels
  • 2 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 12109 sq ft of conference space
  • 1125 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • Day bed
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Caribe Buffet – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.

Capitan Morgan Grill – This restaurant serves brunch and lunch. A children's menu is available.

La Fuente – This fine-dining restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required.

Nearby Activities

A private beach, 2 outdoor tennis courts, a health club and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Miniature golf on site
  • Golfing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Windsurfing on site
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Ecotours nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving on site
  • Personal motorised watercraft on site

Spa Services

U-Spa and U-Spa Kids has 25 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

  • Number of treatment rooms 25
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Barceló Maya Caribe - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.95 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo Caribe
  • Barcelo Caribe Maya
  • Barcelo Maya Caribe
  • Barcelo Maya Caribe All Inclusive Xpu-Ha
  • Barcelo Maya Caribe All Inclusive
  • Barcelo Maya Caribe Xpu-Ha
  • Caribe Barcelo
  • Barceló Maya Caribe All Inclusive
  • Barceló Maya Caribe Xpu-Ha
  • Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
  • Barceló Maya Caribe All Inclusive Hotel
  • Barceló Maya Caribe All Inclusive Xpu-Ha
  • Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
  • Barceló Maya Caribe All Inclusive All-inclusive property
  • Barceló Maya Caribe Inclusive
  • Barceló Maya Caribe - All Inclusive Xpu-Ha
  • Barceló Maya Caribe - All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.