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Hotel Indigo York by IHG

4.0 star property

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Photo gallery for Hotel Indigo York by IHG

Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Point of interest
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
88-96 Walmgate, York, England, YO1 9TL
  • York City Walls
    ‪6 min walk‬
  • Shambles
    ‪8 min walk‬
  • York Minster
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower) | Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed (Bath and Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1057)
The price is €186
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Hampton by Hilton York Piccadilly

About this property

Hotel Indigo York by IHG

Hotel with a bar, a short walk to Shambles
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Hotel Indigo York by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 10-minute walk of Shambles and Jorvik Viking Centre
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. The business-friendly Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 841 out of 1203 reviews
Rating 8 - Good. 270 out of 1203 reviews
Rating 6 - Okay. 58 out of 1203 reviews
Rating 4 - Poor. 18 out of 1203 reviews
Rating 2 - Terrible. 16 out of 1203 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel within easy walking distance of the centre of York. Lots of bars and restaurants around the hotel. Hotel parking and a public car park are a short walk away. Very friendly helpful reception staff, we arrived early, they held our luggage and transferred it to our room when it became available.
Stayed 1 night in Mar 2025

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

suited our needs

It's a lovely place so close to all city centre's attractions, clean, plenty of space. I thought it a bit money grabbing charging for parking,I suppose sign of the times everyone wants to cash in.
Stayed 1 night in Mar 2025

8/10 Good

Diane C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely decorated and clean. The staff were very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

adrie

Liked: Cleanliness, staff & service, property conditions & facilities
SUPERB !!
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good breakfast in a great location, parking a little tricky but we managed to find a spot.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a great three nights. Service was slow at breakfast but otherwise all excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Ingrid

Stayed 1 night in Feb 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night

Great short stay in york. Helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, got a friendly welcome from the reception staff and the room was lovely and clean with everything we needed and a massive comfy bed. Location is perfect for walking into town with plenty of eating options en-route.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly, efficient, welcoming and obviously hard-working.
Stayed 3 nights in Feb 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing base to explore York from!
Stayed 1 night in Feb 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
very cozy
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Philip James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very comfortable 1-night stay. Convenient location for the city centre, with lots of restaurants in the immediate vicinity. The room was nice and well-kept, and the staff were very friendly and helpful. No parking available when we arrived, but we were able to find a space in the public car park next to it after waiting for 10 mins for a space to free up.
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
EXCELLANT HOTEL
Stayed 1 night in Feb 2025

8/10 Good

Mr David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Our overnight stay was great, couldn't fault the environment, even smelt amazing! Breakfast was plentiful and had vegan options without even asking which was great. We did have some noisy neighbouring guests who had obviously been sampling the York nightlife but nothing that couldn't be fixed with a pair of earplugs!
Stayed 1 night in Feb 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities

Cutting costs and no longer premium

Been staying at Hotel Indigo York for a few years. Last time we had issues with unhelpful receptionist, not enough staff at breakfast and a £50 security charge (not a hold) to our CC that took too long to be refunded. This time our the £50 was not taken as a charge and was a security hold. Glad they took notice of the issue raised by a number of customers. Unfortunately, there were still not enough staff to serve breakfast and look after customers as well as expected. The staff who were working did their best though. There was a time when the Hotel Indigo was a premium stay and worth the extra cost, compared to other local hotels. Unfortunately, cost cutting is evident and it impacts on the guest experience. We booked a premium room for 2 nights for people. 1 bag of crisps & 1 pack of 2 biscuits & 2 very small cartons of cheap water. Previously, there was enough for 2 people and the fridge had a small chocolate bar, bottles of water and soft drinks that were replenished during the stay. A very pleasant receptionist was asked about this as I had wondered if a single traveller got one biscuit and half a bag of crisps? She apologised and said that she would ensure it was addressed whilst we were out during the day. Unfortunately, we came back to exactly the same allocation. Not a big deal but little things mean a lot!! Its likely we will look at other hotels in the area as Hotel Indigo York appears no longer worth the extra cost and no longer feels premium.
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Travelled with partner
All round good service and stay. Very handy for the city
Stayed 3 nights in Feb 2025

10/10 Excellent

Margaretha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was excellent from the moment of arrival - friendly helpful staff throughout Will return for sure!!!
Stayed 2 nights in Feb 2025