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Queens Hotel

2.0 star property

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Photo gallery for Queens Hotel

View from property
Water view
Breakfast and dinner served, British cuisine
Iron/ironing board, bed sheets
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Free WiFi

Explore the area

View in a map
Queens Staith, Skeldergate, York, England, YO1 6DH
  • York Christmas Market
    ‪3 min walk‬
  • Shambles
    ‪6 min walk‬
  • York Minster
    ‪7 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Iron/ironing board, bed sheets

Family Room, 1 King Bed

7.4 out of 10
Good
(12 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Family Room, River View

Superior Family Room, River View | Iron/ironing board, bed sheets

Superior Family Room, River View

9.2 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room Single Use, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Double Room, 1 King Bed, River View

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt. Sleep 3 (Dbl/Sofa)(A14/16) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 3 (Dbl/Sofa)(A14/16) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels

One Bed Apt. Sleep 3 (Dbl/Sofa)(A14/16) - No lift or accessible facilities (Annex)

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, bed sheets

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

Accessible Twin Room with Shower | Iron/ironing board, bed sheets

Accessible Twin Room with Shower

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Smoking Room

Double Smoking Room | Iron/ironing board, bed sheets

Double Smoking Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, bed sheets

Superior Twin Room

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Iron/ironing board, bed sheets

Standard Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Single Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

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4.3 out of 5, Excellent, 1,003 reviews
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About this property

Queens Hotel

Riverfront hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and multilingual staff assistance are on-site.
Queens Hotel offers 78 accommodations with a hairdryer and free toiletries. 32-inch Smart televisions come with digital channels.
The breakfast at Queens Hotel gets high marks from our customers. During your stay, you're just a quick walk from Shambles. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Royal Brasserie, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and TV in a common area
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Shambles and York Minster
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Queens Hotel also features multilingual staff, a television in common area, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Royal Brasserie – This brasserie specialises in British cuisine and serves breakfast and dinner. Reservations are required.
Riverside Lounge – On-site bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 19 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11.95 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Royal Brasserie

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.95 for adults and from GBP 9.00 for children
  • Self-parking fee: GBP 19 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, on-site parking and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Reviews

Queens Hotel Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 503 out of 1001 reviews
Rating 8 - Good. 366 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its OK To Stay Here

A great hotel. Pity there was not enough 13 amp sockers in room.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nichola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location of hotel to venture into York centre . Room was really clean and relaxing . We were heading off early the following morning and the reception staff went out of their way to sort out breakfast for us. Really kind and welcoming reception staff
Stayed 1 night in Jun 2025

2/10 Terrible

Abraham

We arrived to our room with a toilet that did not work and a bathroom that had not been cleaned. There was toothpaste in the sink and the hair in the bathtub was completely gross. The shower had mold in the corners. The fire alarm went off on two different days and it seems like this is an ongoing problem. The mattress and the pillows were as old as the hotel. Was a horrible stay.
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Not the best of views,as in the centre of the hotel. Right above dining room and bar, quite noisy at times, with kitchen extractor unit fastened to our bedroom wall running till late at night and from 5am, in the morning. Lack of plug sockets in the room. Asked for an extension lead,as I use a CPAP machine. The reception staff knew straight away and were very forthcoming with one. Paid £142 for a nights stay including full English breakfast. Which I thought was pretty reasonable in comparison. Room was ok if a little tired looking.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place To Stay In The Middle OF The City

It met all expectations what more can I say
Stayed 1 night in May 2025

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
What a horrible shock to stay here, the room was filthy, the breakfast area was equally unclean, the staff moral seemed extremely low, the quality and choice of selesti
Stayed 3 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely City Break

We had a river view during our weekend stay, and it was perfect. The hotel is a little dated and could do with some updates, but aside from that it is clean, tidy and quiet. As the hotel is just over the river from the main centre, it meant you were able to have a good nights sleep. The location is perfect with it being minutes away from the centre. We thoroughly enjoyed our stay.
Stayed 2 nights in May 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a great stay staff really helpful and friendly highly recommended this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Nice location next to the river and shopping. A boat tour is nearby. Room was comfy, but the bed mattress was a bit too firm for my liking. Good for 2 or 3 nights.
Stayed 2 nights in May 2025

8/10 Good

Paul

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Peggy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything. Staff was very nice.
Stayed 3 nights in May 2025

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities
Room was spacious and we liked the pre paid parking. It felt very secure. They had a luggage lift which was helpful. Check-in staff not friendly, did not greet us, just handed me a paper to fill out. Breakfast hostess also struggling to be friendly. Check out staff was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Brian, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

6/10 Okay

Nancy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Besides the view of an ugly dirty courtyard, there was literally one outlet in the room. My husband and I had to take turns charging our phones. Though clean it was old and moldy and definitely needs to be renovated. The staff however were very nice.
Stayed 3 nights in May 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely stay
Stayed 2 nights in May 2025

8/10 Good

YANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable to everything. Room is little bit outdated.
Stayed 1 night in May 2025

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Family trip

Very nice area and very close to main things in york, easily walkable. We were able to get underground parking a bit small but it works. Bed was not comfortable though.
Stayed 1 night in May 2025

10/10 Excellent

Ian, Middlesbrough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Gem

The hotel is a lovely gem in the city centre. Close to everything. Hotel staff were polite, courteous and couldn’t do any more to make our experience better. Reviews were accurate and we would definitely stay here again.
View from the bar area
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms although the walls were a bit thin
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is great and it helped that we had a riverside view. It’s in a great location - you feel you’re in the heart of the city but not in a busy location. You do get the noise from the pubs and clubs on the other side of the river so take earplugs or keep the window closed (no aircon). The bathroom could use updating but that feels like a minor thing really as the room is clean and comfortable. Bed and pillows are really comfy. Staff are really welcoming and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location

The hotel was superbly located just over the bridge from most things but at most a few minutes walk to everything you would want to do. Excellent filling breakfast each morning and the hotel staff were very helpful and polite. We were lucky enough to have a river view. It was lovely listening to the boats in the evening and the early morning rowers.
Stayed 3 nights in Apr 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025