Ośrodek Usług Hotelarsko-Gastronomicznych Fian

3.0 star property

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Dining
Lobby
Front of property
Classic Double Room | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Standard Studio Suite | Living area | 25-inch LCD TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Room service

Explore the area

View in a map
Chałubińskiego 38, Zakopane, 34-500
  • Place, Zakopane Aqua Park
    ‪16 min walk‬
  • Place, Krupowki Street
    ‪16 min walk‬
  • Place, Nosal Ski Center
    ‪16 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪76 min drive‬

Room options

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Classic Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Economy Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Standard Studio Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Ośrodek Usług Hotelarsko-Gastronomicznych Fian

This hotel features a meeting room, express check-out and free Wi-Fi in public areas. Housekeeping is available on request.
Ośrodek Usług Hotelarsko-Gastronomicznych Fian offers 30 accommodations with complimentary bottles of water and coffee/tea makers. 25-inch LCD televisions come with digital channels.

Bathrooms include a bath and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on request and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Ośrodek Usług Hotelarsko-Gastronomicznych Fian, you'll be within walking distance of Krupowki Street. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a round-trip airport shuttle (surcharge).
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Buffet breakfast served daily for a fee
  • Services include babysitting
  • Within a 15-minute walk of Krupowki Street and Koziniec Ski Lifts
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of Ośrodek Usług Hotelarsko-Gastronomicznych Fian, you'll find room service (during limited hours) and express check-out. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. You'll have access to the health club at a partner property.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: PLN 40 per person

Things to do

  • Billiards/pool table

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping on request

Business services

  • Meeting room

Outdoors

  • In a regional park
  • In the mountains

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2001

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: PLN 50 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 70 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 40 per person
  • Airport shuttle fee: PLN 500 per vehicle (one way)
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

FIAN Zakopane
Hotel FIAN
Hotel FIAN Zakopane
Hotel FIAN Hotel
Hotel FIAN Zakopane
Hotel FIAN Hotel Zakopane

Ośrodek Usług Hotelarsko-Gastronomicznych Fian Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 45 reviews
Rating 8 - Good. 17 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel with great breakfast!

I had a great stay at this hotel. Room was comfortable, clean, and well equipped. Good service by kind staff. Location made it easy to get to restaurants and some outdoor activities. The breakfast in the hotel restaurant was great!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Front desk very incompetent. There is no king bed in this hotel even though on the website says that they have it!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Price and Stay

The hotel staff was very helpful and the room was clean and pleasant. I had a basic room for the stay and it was worth the price.

2/10 Terrible

Anise, NY State

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't even bother, stay away from this place.

It was really huge disappointment. First of all the hotel was horrible, or at least the room we've gotten. Second of all, we couldn't believe a website we used to do reservation from has anything to do with this kind of place. Really, please... Zakopane is a town where you could find hundreds of place to stay. This one offered to us a really small room, with dirty, outdated and worn up furniture. The carpet was covered with stains and everything was just not pleasant to be around. Yes, there was a kettle you could heat up water, but nothing like coffee was available next to it. Bathroom stunk like a sewer, simply disgusting place to be. We stayed there only for one night and we just didn't want to make a big deal about it at the moment. But the thing is, we would never, never come back there and we don't recommend anybody to go to there. Don't loose your money and time. This place is just depressing.

6/10 Okay

Renata

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Andrew, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and comfortable room. I will use this hotel anytime I overnight in Zakopane.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was great. The woman who staffed the front desk helped me plan my trip from recommending hiking trails to restaurants. The hotel offrted an amazing Breakfast spread, etc.

8/10 Good

Russell, North America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

halfway between

It's a couple kilometers one way to the center of town, and maybe three kilometers the other way to reach the entrance to the Tatras National Park. If you're looking for just one of those two, you can get closer than that, but if you're interested in both, this is a good location.

10/10 Excellent

A.D, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

A very good little hotel in Zakopane; well lcoated for a short walk to the taxis up to the gondola. And only a 8-10min walk to the main restaurants and shops. Comfortable warm rooms - and an excellent breakfast!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel

A small hotel a bit out of the way with charming rooms and an attentive staff. It's small size means it is not particularly quiet if the staff or other guests are noisy, but this is to be expected especially in a resort town known for partying. Affordable and well worth considering.

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but not in the center, +-2 km from. the bed very old..

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a little away from centre but close to ski slope

8/10 Good

Tomasz

Liked: Cleanliness, staff & service

Pozytywnie

Miła obsługa, czysto. Nie jest to najnowocześniejszy obiekt, ale stosunek jakość-cena bardzo poprawny.
Stayed 3 nights in Aug 2017

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Weronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

vitor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
boa esradia mas nao tal como esta no site de conpra

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dogodnie położony,czysty hotel.

Super wypad w super miejscu:-)

6/10 Okay

Verified traveller

Disliked: Staff & service

Good hotel for short time visit

The hotel is located centrally at the end of the main shopping street. It had parking lots and it was quiet. Breakfast is great and the rooms are ok for a short time visit. We had the rooms on the lower level next to the breakfast room. In my room the heating did not work and also the power was not working. In the morning at 7 am there was very loud disco music from the breakfast room and time of sleeping was over. I knocked at the door but they didn't hear me (obviously as it was too loud). I spoke to the receptionist before I went to breakfast and the she was very kind and called the restaurant and apologized. Before we left the room for breakfast a waitress came out of the restaurant where the music came out in the morning (meanwhile the music was more silent) and seemed a little shocked as she stopped for a second. At breakfast I told her that the music was very loud and she said that it is not true and that I need to understand that their day starts at 6 and just like the music is normal. So if you stay at the hotel in rooms on the lower level you need to know that the night is over at 7 am. Instead of just apologizing friendly and having a happy guest, she annoyed me telling me that I was not telling the truth (who was waking up from the loud music?). Sorry but that is not guest friendly and maybe some teaching of service is needed. In total the hotel is ok to stay as it is close to the center, has parking lots and a great breakfast.

8/10 Good

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nagyszerű

Teljes pozitiv :)

10/10 Excellent

IRENA, Gdańsk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bardzo sympatyczny pobyt

hotel położony w dogodnym miejscu jakieś 100 m od przystanku autobusowego gdzie odjedżają busy do Kuznic, Morskiego Oka i na inne bazy wypadowe (w obu kierunkach). Pokój 1-osobowy był dość duży i łóżko było szerokie, w pokoju był dzbanek elektryczny i telewizor z dość dużą ilością programów i suszarka do włosów. Jedno z okien wychodziło na spiętrzony potok i szum od tej spadającej spiętrzonej wody był bardzo głośny ale wystarczyło zamknąć okno i już było cicho. Śniadania bardzo urozmaicone i bardzo obfite. No i wszędzie świeże kwiaty. Jestem bardzo zadowolona z pobytu. Dodatkowo w hotelu jest przechowalnia bagaży i jest ogólnodostępna łazienka z prysznicem, umywalką i wc ( jest tam nawet suszarka do włosów )na wypadek gdyby ktoś był już wykwaterowany lub czekał na zakwaterowanie i chciał się odświeżyć.

10/10 Excellent

Rafal, Myslowice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardzo dobry hotel

Wykupilem pokoj ze sniadaniami. Bardzo duzy wybor jedzenia. Jedzenie smaczne. Jedynym malym mankamentem bylo slabe Wifi w rejonie mojego pokoju. Bardzo polecam ten hotel. Bardzo mila obsluga i sympatyczny piesek w recepcji.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 5+ Restauracja 0

Niby wszystko OK, Panie na recepcji bardzo miłe i pomocne, Panie sprzątaczki zawsze w dobrym humorze, dbają o czystość pokoju wzorowo, ale restauracja to porażka. Co do jakości śniadań, nie mamy zastrzeżeń, natomiast posądzono nas o kradzież jogurtu dla dziecka i udzielono reprymendy przy wszystkich gościach jedzących śniadanie, że nie można kraść jedzenia ze śniadania, należy za nie dodatkowo zapłacić, nawet jeśli jest to tylko jogurt dla dziecka. Wiek schabowego na obiad ciężko ocenić, ponieważ był głęboko zakonserwowany w głębokim starym oleju, który spływał po nim, nasączając ziemniaki. Pierś z kurczaka, którą podano mojej żonie w takim samym stanie, więc podejrzewam, że tak się tam gotuje obiady. Panie kelnerki w restauracji nieprzyjemne, obgadują gości na głos po ich wyjściu z restauracji, co jedli, co pili, jak się zachowywali, jak byli ubrani, więc myślę że jak my wychodziliśmy, to reszta gości słuchała na nasz temat. Polecam pod każdym względem, proszę tylko nie jeść na miejscu.

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardzo udany pobyt!

Sprawna obsługa, miła atmosfera, smaczne i obfite śniadania. Polecam!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

marlena, Jasĺo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hatel na 100%

Hotel na 100%