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Artis Hotel & Spa

4.0 star property

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Photo gallery for Artis Hotel & Spa

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Reception
Superior Apartment | Desk, blackout curtains, iron/ironing board, rollaway beds
Garden
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Sitaniec 1, Zamosc, Lublin, 22-400
  • Place, Rynek Wielki
    ‪6 min drive‬
  • Place, Zamość Museum
    ‪6 min drive‬
  • Place, Zamosc Cathedral
    ‪6 min drive‬

Room options

View all photos for Double Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment

Standard Apartment | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Single Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Economy Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment | Desk, blackout curtains, iron/ironing board, rollaway beds

Superior Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Economy Studio

Economy Studio | Desk, blackout curtains, iron/ironing board, rollaway beds

Economy Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Artis Hotel & Spa

An indoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site. Housekeeping is available on request.
Artis Hotel & Spa offers 62 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Zamosc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Artis Hotel & Spa, you'll be close to CartWay Tor kartingowy. Free breakfast, free WiFi in public areas and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Polish cuisine and garden views while dining at Restauracja Esencja
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from CartWay Tor kartingowy and a few minutes from Sacral Museum
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Artis Hotel & Spa offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Artis Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Zamosc hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Restauracja Esencja – Overlooking the garden, this restaurant specialises in Polish cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Klub Absens Carens – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (PLN 30 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Klub Absens Carens
  • Restauracja Esencja

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Foosball table
  • Free children's club
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PLN 130.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: PLN 30 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 130.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Artis Hotel Zamosc
Artis Zamosc
Artis Hotel Spa
Artis Hotel & Spa Hotel
Artis Hotel & Spa Zamosc
Artis Hotel & Spa Hotel Zamosc

Artis Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 78 reviews
Rating 8 - Good. 25 out of 78 reviews
Rating 6 - Okay. 10 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

It was actually really great. The room was spacious and clean. I ate dinner at their restaurant and the black tagliatelle with scampi was delicious. As I had to leave the hotel early I asked the reception for breakfast to go. When I received my breakfast it was a huge amount, enough both for breakfast and lunch, and it was really good. The salad included was probably the best salad I have ever had.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities, room comfort

Rustig hotel

Prima hotel en ruime parkeerplaats
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, excellent spa, with good size swimmable pool and saunas. Excellent restaurant. It's a bit a walk to the old town, but nothing long on a bike.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備が綺麗で大変良かったです。
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Franciszek

Liked: Cleanliness, property conditions & facilities, room comfort

Chyba jestem upierdliwy ale tam zawsze coś nie tak

Wszystko byłoby naj… gdybym nie musiał dopłacić do pokoju z jednym dużym łóżkiem zamiast dwóch mikroskopijnych. Przydzielono mi bowiem coś jak na koloniach dla nastolatków. Jak poprzednio, na śniadaniu kłopot z świeżym pieczywem. Jakieś było ale skórka ani ciepła ani chrupiąca. Spa jak zawsze fajne.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Erica

Liked: Cleanliness, staff & service
The location of the property is perfect. Central to everything needed in Zamosc. Has all the amenities needed at the hotel to include a spa and restaurant.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo Polecam!
Stayed 1 night in Jan 2022
Verified

8/10 Good

Dominika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko było okay
Stayed 1 night in Nov 2021
Verified

8/10 Good

Erwin

Liked: Cleanliness

Zamosc ein Traum

Personal nicht gerade freundlich,. Zimmer okay, Frühstück sehr gut. Etwa 4km weit vom Zentrum von Zamosc.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel uwazam najlepszy w okolicy. Bardzo dobra kuchnia.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odwiedzajcie Zamość, historia i dobre jedzenie.

Zamość zaskoczył nas kompletnie, aż dziw bierze, że polskie miasto może być takie fajne.
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

wojciech

Liked: Cleanliness, staff & service, property conditions & facilities

JESTEM WYMAGAJĄCY

Cztery gwiazdki i wygórowana cena chyba tylko za SPA.. Łóżko małżeńskie wygodne ale wąska, praktycznie jednoosobowa kołdra. Po interwencji dodano drugą. Pokój niewygodny, ze skośnym sufitem. W nocy można nabić sobie guza. Pościel mocno zużyta. Personel bardzo miły ale w Zamościu to standard. Trafiliśmy na sezon wesel więc łomot i kłopot z parkowaniem ale rozkład pokoi w stosunku do sal balowych dobrze pomyślany i nie słychać. Rewelacyjna oferta śniadaniowa.
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
nice room spa and gym excellent breakfast not close to the market square
Stayed 1 night in Jul 2019
Verified

8/10 Good

JAN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Huge problem with internet and no solution by service people. No management available on Saturday.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Ok but not in details

Ok hotel to stay in Zamość, quite good breakfast and spacious room. However the details are not satisfactory: way from the room to the restaurant is a labirynth, some dishes not available, etc.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Franciszek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Potrzebne zmiany ale OK

Lubię ten hotel. Niedaleko od Rynku, fajny basen i duże pokoje. denerwują jednak szczegóły. Tym razem ręczniki były stare, siwe (kiedyś białe), z obdartymi i wystrzępionym brzegami. W pokoju 132 mydelniczka pod prysznicem obrośnięta jest kamieniem i mydłem. Sejf ponownie był zamknięty. Kołdry a raczej koce nie licują z kategorią hotelu. Bułki na śniadaniu nadal blade i bez smaku ale cała reszta śniadania super mimo, ze zawsze to samo.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Maciej

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Średni

Obsługa miła, wybrałem najdrozszy apartement, niestety był niezgodny z opisem- nie było dwóch podwójnych łóżek, jak w opisie. Pełno zdechłych much- pokazałem to obsludze. Kolega zamówił bezpośrednio najtańszy pokój i otrzymał kupony na bezpłatny obiad, ja zamówiłem apartament przez hotels.com i nie otrzymałem nic, poza zdechłymi muchami. Standard obiektu niski, nieadekwatny do cen. Nikt z kierownictwa nie pragnał wyjasnić ani przeprosić za zdechle robactwo ani niezgodność pokoju z opisem, chociaż obsługa była uprzejma.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip

I'm travelling for business so no much fun but the hotel is ok clean and the wfi works. Dinner at the restaurant was not the best ever.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel

Ottimo hotel, camere silenziose e letto comodo. Ha un aerea gioco molto bella per i bambini, purtroppo non ho potuto provare la SPA per motivi di tempo anche se era compresa.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Polish hotel

Very Nice hotel fairly close to the old town. Great spa area included in room price. Very good breakfast buffet. Nice old town nearby. Would stay again.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hôtel à Zamosc, en bordure de ville

Ce dimanche là, un très grand concert (avec les stars polonaises) avait lieu sur la place centrale (rynek). Nous l'avons constaté à l'affluence des personnes en ville, aux parkings saturés et aux bouchons générés. Personne à l'hôtel ne nous avait prévenus de ce fait. Cela nous aurait évité un déplacement. Et le restaurant de l'hôtel a été fermé, inopinément, sans information du client.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Zamosc stopover

Stayed overnight for business. Room was of a high standard with excellent air conditioning system! Ate dinner in the restaurant - food was traditional Polish to a very high standard. Checked out at midday and was able to stay in the restaurant area and complete some work. All staff very polite and helpful throughout my stay - on disappointed I didn't have time to try the spa!
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Przemyslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Artis

Wszystko taka jak powinno być, doceniam ułatwienia dla osób podróżujących służbowo. Fajna obcują jest możliwość skorzystania ze spa.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Franciszek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Ok jak zawsze; fajne pokoje i basen ale zmienić trzeba dostawce pieczywa na śniadanie Problem był z ciepłą wodą. Początkowo leciała tylko zimna, pózniej do wyboru gorąca lub zimna Fajne spa; basen i sauna sympatyczne, czasami dużo ludzi ale spa to chyba najbliższa cześć hotelu
Stayed 1 night in May 2018
Verified

6/10 Okay

Franciszek

Liked: Cleanliness, staff & service

najgorsze jest, że nie ma innej alternatywy

Hotel na obrzeżach Zamościa ale taksówki niedrogie. Pokoje i śniadania przeciętne. Niby wszystko z zadęciem ale nie czuć tam 4-gwiazdek. Gniazdek elektrycznych przy łóżkach brak. Jednego dnia nie było ciepłej wody. Stare, twarde poduszki. Wyżywienie monotonne i nijakie (raczej weselne). Fajne centrum odnowy z basenem i sauną. Bezpłatny parking. Generalnie polecam ale poniżej oczekiwań.
Stayed 3 nights in Nov 2017

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