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Hampton by Hilton Zhangjiajie Tianmen Mountain

3.0 star property
VIP Access

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Photo gallery for Hampton by Hilton Zhangjiajie Tianmen Mountain

Restaurant
Exterior
Lift
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Dayong Road, Nancheng Jinzuo Building, Zhangjiajie, Hunan, 427000
  • Place, Tianmen Mountain Cable Car
    ‪1 min drive‬
  • Place, Tujia Folk Customs Park
    ‪3 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪5 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Single Room, 1 Queen Bed, Private Bathroom, City View

Comfort Single Room, 1 Queen Bed, Private Bathroom, City View | Desk, laptop workspace, free WiFi

Comfort Single Room, 1 Queen Bed, Private Bathroom, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, 1 Queen Bed with Sofa bed, Private Bathroom, City View

Superior Single Room, 1 Queen Bed with Sofa bed, Private Bathroom, City View | Desk, laptop workspace, free WiFi

Superior Single Room, 1 Queen Bed with Sofa bed, Private Bathroom, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Comfort Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

Comfort Twin Room, 2 Double Beds, Private Bathroom, Courtyard View | Desk, laptop workspace, free WiFi

Comfort Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View | Desk, laptop workspace, free WiFi

Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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4.3 out of 5, Excellent, 62 reviews
The price is €64
includes taxes & fees
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About this property

Hampton by Hilton Zhangjiajie Tianmen Mountain

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Housekeeping is available on request.
Hampton by Hilton Zhangjiajie Tianmen Mountain offers 202 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. This accommodation offers separate sitting areas and includes desks. Cable televisions are provided.

Bathrooms include complimentary toiletries and hairdryers. This Zhangjiajie hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hampton by Hilton Zhangjiajie Tianmen Mountain, you're just a quick walk from Tianmen Mountain Cable Car. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include laundry facilities, a car charging station and a lift
  • On-site recreation includes a 24-hour gym
  • Steps from Tianmen Mountain Cable Car and a 4-minute drive from Tujia Folk Customs Park
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

The business-friendly Hampton by Hilton Zhangjiajie Tianmen Mountain also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Zhangjiajie hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Hampton by Hilton Zhangjiajie Tianmen Mountain has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge) from 8:30 AM to 8:30 PM
  • Train station shuttle on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number 91430800MA4L2NXG80
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hampton Zhangjiajie Tianmen Mountain
Hampton by Hilton Zhangjiajie Tianmen Mountain Hotel
Hampton by Hilton Zhangjiajie Tianmen Mountain Zhangjiajie
Hampton by Hilton Zhangjiajie Tianmen Mountain Hotel Zhangjiajie

Hampton by Hilton Zhangjiajie Tianmen Mountain Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 64 reviews
Rating 8 - Good. 6 out of 64 reviews
Rating 6 - Okay. 4 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

KOMAL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we got free upgrade to a nicer room
Stayed 1 night in Dec 2025

10/10 Excellent

ken

Stayed 3 nights in Nov 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again and I will recommend this hotel to friends.
Stayed 1 night in Dec 2025

10/10 Excellent

Shivneil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was one of the best hotels i have ever stayed in around the world. The staff are the highlight, amazing service 👏
Stayed 3 nights in Nov 2025

10/10 Excellent

Srdan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Nov 2025

10/10 Excellent

Zhongwei

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service and awesome staff. They were always around to help out with anything, like laundry, little things, you name it, impressive! Really made this trip to Zhangjiajie even better.
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property and excellent condition
Stayed 1 night in Nov 2025

8/10 Good

Boe Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Comfortable room. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Myrna

Stayed 3 nights in Nov 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had a good variety and fresh. A bit crowded no matter the time you go, but service was thumbs up! Service staff were very friendly and helpful, especially front desk. Clean. Ideal location. Hotel is right across from Tianmen mountain cableway, so super convenient. Also, many restaurants nearby.
Stayed 1 night in Nov 2025

10/10 Excellent

Marn Lay

Very helpful front desk staff. Room was spacious and well kept.
Stayed 1 night in Nov 2025

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff and service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wenying

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean, there’s a lot of room space and room is also very clean (including bathroom). The hotel is suited right opposite of the cableway so it’s easy to get to. The breakfast buffet has a variety of choices including local food and continental breakfast to select from. What I liked the most is the friendly staff, they personalized the stay and welcomed us with night time red bean soup and also warm ginger tea even when we already checked out (it was rainy). There’s tea and biscuits in lobby to enjoy. I regret booking only 1 night! 房间打理的干净，酒店也很新，地理位置也非常棒！服务真的是超五星，从前台到送东西到房间的服务员都非常好，洗衣房阿姨还会帮忙折叠衣物。
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some spoke English but they always had an English staff to help with translating. They were always so helpful with whatever was needed either with luggage storage or taxi calling
Stayed 2 nights in Nov 2025

10/10 Excellent

Selwan, Dublin

Stayed 1 night in Oct 2025

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Delicious buffet breakfast. Attentive staff. Clean and beautiful hotel and great central location just in front of the tianmen mountain cable car station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Ekaterina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean modern hotel with nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with excellent staff like Alice and Ms Kang to assist on all your needs. Well appointed clean room and delicious breakfast menu
Stayed 3 nights in Oct 2025

10/10 Excellent

Qing

Stayed 2 nights in Oct 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, breakfast is good. Please ask for the room which is not faced city as it will disturb your sleeping by noisy vehicles.
Stayed 1 night in Sep 2025

10/10 Excellent

Chew W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent, there are many fresh varieties of food. Laundy is a plus, staffs are frieldly and helpful. It will be an excellent hotel to stay except without safe box.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made a mistake with our booking when we arrived. But quickly resolved the issue. The rooms are very clean, very spacious and updated! sound insulation is done well, couldn’t hear anything outside. Breakfast buffet was available every morning with plenty of options, but wasn’t satisfying to my taste buds. Laundry machines enough, no waiting needed. Zhangjiajie is small. This hotel wasn’t in the popular area, so there wasn’t much, food was local food, alley ways, etc. the best part was the cable car to tianmen mountain is literally across the street!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alfredo

Travelled with partner
Liked: Staff & service, property conditions & facilities
El hotel está frente mismo a la estación donde sale el telesferico al paquete de Tianmen. El desayuno es muy rico y variado. Muy buena ubicación.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025