Zhangjiajie XMAN Tianmen Resort

3.5 star property

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Photo gallery for Zhangjiajie XMAN Tianmen Resort

Exterior
Property video
Family Quadruple Room, Mountain View | View from room
Comfort Double Room, Balcony, Mountain View | Premium bedding, pillow-top beds, individually decorated
Exclusive Twin Room, Mountain View | Mountain view

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Shuangxia,Guanlipin,Yongding, A95, Zhangjiajie, Hunan, 427000
  • Place, Zhangjiajie National Forest Park
    ‪13 min walk‬
  • Place, Tianmen Mountain
  • Place, Tianmen Mountain Cable Car
    ‪5 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪7 min drive‬

Room options

Family Quadruple Room, Mountain View

  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Family Triple Room, Balcony, Mountain View

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Comfort Double Room, Balcony, Mountain View

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, Balcony, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room, Mountain View

  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

Exclusive Twin Room, Mountain View

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin Room, Mountain View

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

About this property

Zhangjiajie XMAN Tianmen Resort

Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services. Change of towels is available on request
Zhangjiajie XMAN Tianmen Resort offers 15 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can make use of the shared/communal kitchen.

This Zhangjiajie hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch LCD televisions come with digital channels. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include a yukata (Japanese robe).
With your stay at Zhangjiajie XMAN Tianmen Resort, you're connected to the airport and just a quick walk from Zhangjiajie National Forest Park. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • 7 minutes on foot from Zhangjiajie National Forest Park and a 4-minute drive from Tujia Folk Customs Park
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include meeting rooms, coworking spaces, and limo/town car service. A terrace, tour/ticket assistance, and a garden are also featured at Zhangjiajie XMAN Tianmen Resort. Free self parking is available.

This 3.5-star Zhangjiajie hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 10:00 AM.
Zhangjiajie XMAN Tianmen Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Tea service

Things to do

  • Playground

Family friendly

  • High chair
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Terrace

Spa

  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • Handrails in stairways (110 centimetre high)
  • Lever door handles
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Shared kitchen access

More

  • Air conditioning
  • Fusuma (room partition)
  • Individual decor
  • Individual furnishings
  • Laundry detergent
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Zhangjiajie Xman Tianmen
Zhangjiajie XMAN Tianmen Resort Hotel
Zhangjiajie XMAN Tianmen Resort Zhangjiajie
Zhangjiajie XMAN Tianmen Resort Hotel Zhangjiajie

Zhangjiajie XMAN Tianmen Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 12 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stuart

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Part of the national park (heavens gate) is very close (10 mins in car) other parts are further away but that would be the same for any hotel you stay in, the park is vast and has 5 gates so you would choose a gate then a hotel close to that gate. The staff here are amazing (10 star) so friendly and helpful and communication is not a problem, the hotel is simplistic and a little remote but all we needed was somewhere to sleep as there is too much to see and do, if you want to eat at the end of the day the food is 10 star I would definitely recommend this hotel to everyone.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, our hosts were very welcoming and helpful, couldn’t fault them. Only downside was that Expedia advertised this property as having a bar and restaurant which it does not have onsite. But would still recommend!
Stayed 4 nights in Sep 2025

10/10 Excellent

michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience here. Staff were super friendly and helpful. The staff drove us to the mountain and train station. So thankful to them and there care of their customers is unmatched. 10/10
Stayed 4 nights in Jul 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

E

This hotel was comfortable and the staff made us feel like family. They went out of their way to help us including booking tickets, organizing rides and working to make our stay exceptional.
Stayed 3 nights in Jul 2025

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful

Small hotel, but the staff were very kind and friendly. They help us for visiting the famous places in Zhangjiajie! They were very helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent host

Nice place, excellent host who was willing and able to offer tour advice and provide transport to nearby hubs.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hosts, clean and comfortable rooms, fresh and delicious food. Very highly recommended. We were treated exceptional well during our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jörg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war schön und die Zimmer geräumig und sauber. Das Personal war freundlich und hilfsbereit. Das Hotel lag etwas abgeschieden, wir haben nur Taxi und Didi benutzt, was in China nicht teuer ist.
Stayed 4 nights in Oct 2025

10/10 Excellent

CAROLINA BEATRIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host is super friendly and very attentive. She helped me a lot when I had trouble communicating with taxi drivers. She also helped me organize my itinerary and showed me the best places to visit. If I come back to China and Zhangjiajie, I would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Pierluigi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Che bella esperienza! Xie Dan Dan è stata super disponibile, ci ha aiutata per ogni richiesta! Ha organizzato la gita e ci ha fatto da da guida. Hotel molto comodo, tranquillo in zona molto calma. Stanza grandissima.
Stayed 2 nights in May 2025